{ "promiseId": "P2P-2026-05-22-554210", "loanNumber": "0012345678", "promiseAmount": 2148.92, "promiseDate": "2026-06-05", "reasonCode": "REDUCTION_OF_INCOME", "reasonDescription": "Borrower reported temporary hours reduction at primary employer; expects return to full schedule by next cycle.", "channel": "Inbound Call", "agentId": "AGT-1187", "createdDate": "2026-05-22T15:48:03Z", "status": "Open" }