generated: '2026-08-08'
method: searched
source: https://status.botkeeper.com/
name: Botkeeper API lifecycle and operational posture

status_page:
  published: true
  url: https://status.botkeeper.com/
  platform: Atlassian Statuspage
  page_id: gs2g8c7kp4py
  machine_readable:
    - url: https://status.botkeeper.com/api/v2/summary.json
      status: 200
      format: statuspage-v2-json
    - url: https://status.botkeeper.com/api/v2/components.json
      status: 200
      format: statuspage-v2-json
    - url: https://status.botkeeper.com/history.rss
      status: 200
      format: rss
    - url: https://status.botkeeper.com/history.atom
      format: atom
  component_groups:
    - group: Application Programming Interface (APIs)
      components: [User API, Bookkeeping API, Tasks API]
    - group: Platform Features
      components:
        - Smart Connect
        - Password Manager
        - Transaction Manager
        - Scoping Tool
    - group: Third Party Vendors
      components: [AWS Server, Finicity]
    - group: Accounting Software
      components:
        - QuickBooks Online
        - Xero Ltd - API Accounting API
        - Xero Ltd - API Payroll API
        - Xero Ltd - API Files API
        - Xero Ltd - API Bankfeeds API
        - Xero Ltd - API Xero HQ API
        - Xero Ltd - API Assets API
        - Xero Ltd - API Xero Practice Manager API
    - group: Databases
      components: [MongoDB, Vault, Snowflake]
    - ungrouped: [Partner Platform]
  note: >-
    The status page is the ONLY public Botkeeper surface that names the company's
    APIs. Three are listed as first-party components — User API, Bookkeeping API
    and Tasks API — all reported operational. There is no public reference,
    portal or specification for any of them.

versioning:
  scheme: none published
  api_versioning: not documented publicly
  release_cadence: irregular, dated product releases (see changelog/botkeeper-changelog.yml)

deprecation:
  policy_published: false
  sunset_header: not documented
  deprecation_header: not documented
  rfc_8594: false
  note: >-
    No deprecation or sunset policy is published anywhere on botkeeper.com. No
    Deprecation pointer is emitted for this provider.

sla:
  published: false
  note: >-
    No public SLA or uptime commitment. The status page shows 100% uptime across
    all components for the trailing 90 days as of 2026-08-08, but that is a
    report, not a commitment.

dead_hosts:
  - host: api.botkeeper.com
    dns: CNAME -> botkeeper-alb.tryxctyhck.us-east-1.elasticbeanstalk.com
    resolves: false
    note: >-
      DANGLING CNAME. api.botkeeper.com points at an AWS Elastic Beanstalk
      environment that no longer exists, so the name does not resolve at all
      (NXDOMAIN on the target). Any historical integration pointed at
      api.botkeeper.com is dead. This is also a subdomain-takeover exposure worth
      flagging to Botkeeper — the record should be removed.
  - host: auth.botkeeper.com
    dns: CNAME -> k8s-ingressn-ingressn-88ae3445f2-975564632.us-west-2.elb.amazonaws.com
    resolves: false
    note: Dangling CNAME to a retired Kubernetes ingress ELB.
  - host: app.botkeeper.com
    dns: no record
    resolves: false
  - host: portal.botkeeper.com
    dns: no record
    resolves: false

live_api_hosts:
  - host: ipa.botkeeper.com
    url: https://ipa.botkeeper.com/
    status: 403
    body: '{"message":"Missing Authentication Token"}'
    stack: AWS API Gateway behind CloudFront
    note: >-
      The Botkeeper Partner Portal API. Every path returns the API Gateway 403
      catch-all without credentials. Discovered from the published runtime config
      of the Partner Portal SPA (https://www.firm.ai/).
  - host: api.firm.ai
    url: https://api.firm.ai/
    status: 200
    body: '{"active":false}'
    graphql:
      url: https://api.firm.ai/graphql
      status: 500
      body: '{"errors":[{"message":"Must be logged in","extensions":{"code":"UNAUTHENTICATED"}}]}'
      note: >-
        Apollo GraphQL server. Introspection is auth-gated — no SDL was captured
        and none was fabricated. CNAMEs to api.reachreporting.com; Reach
        Reporting is embedded in Botkeeper Infinite.
  - host: api.firm.ai/health
    url: https://api.firm.ai/health
    status: 200
    body: '{"status":"ok","service":"core-api","version":"26feb35","commitSha":"26feb35"}'

x-evidence:
  fetched: '2026-08-08'
  probes:
    - url: https://status.botkeeper.com/
      status: 200
    - url: https://status.botkeeper.com/api/v2/components.json
      status: 200
    - url: https://ipa.botkeeper.com/
      status: 403
    - url: https://api.firm.ai/health
      status: 200