generated: '2026-08-08'
method: searched
probe: true
source: https://www.brightpattern.com/compliance/
url: https://www.brightpattern.com/compliance/
certifications:
- PCI DSS 3.2
- SOC 2
- HIPAA
- GDPR
- TCPA
evidence:
- source: https://www.brightpattern.com/compliance/
  keywords:
  - soc 2
  - hipaa
  - gdpr
certification_detail:
- name: PCI DSS 3.2
  url: https://www.brightpattern.com/compliance/pci-compliant-contact-center-software/
  auditor: CompliancePoint
  note: Third-party certified; announced 2018.
- name: SOC 2
  url: https://www.brightpattern.com/compliance/soc-2/
  auditor: null
  note: Compliance claimed against the SOC 2 trust service criteria; no auditor or report date published.
- name: HIPAA
  url: https://www.brightpattern.com/compliance/hipaa/
- name: GDPR
  url: https://www.brightpattern.com/compliance/gdpr-compliance/
- name: TCPA
  url: https://www.brightpattern.com/compliance/tcpa-compliance/
security_page: https://www.brightpattern.com/security/
security_controls_published:
- encryption in transit and at rest
- TLS (SSL explicitly rejected)
- MFA for network devices and remote access
- VPN / SSH / SFTP
- firewalls with audited rules
- IDS and IPS
- file integrity monitoring
- audit logging with 1-year minimum retention
- least-privilege role-based access
- password complexity, 90-day rotation, lockout after 6 failed attempts
no_dedicated_trust_center: There is no trust.brightpattern.com (NXDOMAIN) and no automated trust portal;
  the compliance and security pages are marketing pages, and no SOC 2 report, ISO 27001 certificate or
  pen-test summary is downloadable.
vulnerability_disclosure:
  published: false
  note: No security.txt, no responsible-disclosure page, no bug bounty on HackerOne, Bugcrowd or Intigriti,
    and no security@ reporting address on the security or compliance pages. A vendor that sells PCI DSS
    and HIPAA compliance publishes no way to report a vulnerability to it.
x-evidence:
- url: https://www.brightpattern.com/compliance/
  status: 200
- url: https://www.brightpattern.com/security/
  status: 200
- url: https://www.brightpattern.com/.well-known/security.txt
  status: 404
- url: https://trust.brightpattern.com/
  status: NXDOMAIN