generated: '2026-08-08'
method: generated
source: openapi/ operationIds + conventions/ + errors/ + packages/
note: Bright Pattern publishes no AGENTS.md or provider-authored agent skills; searches of the website,
  the documentation wiki and the ServicePattern GitHub org found none. These are API Evangelist generated
  operating instructions, and every operationId referenced was grepped out of the specs in openapi/.
skills:
- file: bright-pattern-embed-web-chat.md
  name: Build a customer-facing web or mobile chat against Bright Pattern
  description: Check service availability, request a chat session, long-poll the event stream, send events
    and files, and close the case using the Mobile/Web Messaging API v2.
  api: openapi/bright-pattern-mobile-web-messaging-v2-openapi.yml
  operations:
  - checkAvailability
  - expectedParameters
  - getChatWidgetConfiguration
  - requestChat
  - getActiveChat
  - getNewChatEvents
  - sendEvents
  - uploadFile
  - getFile
  - getIceServers
  - mobileNotificationSubscription
  - getCaseHistory
  - closeCase
- file: bright-pattern-export-recordings.md
  name: Export call recordings and interaction metadata for compliance
  description: Pull regular and multichannel call recording audio plus interaction metadata out of Bright
    Pattern, and erase recordings with a recorded reason.
  api: openapi/bright-pattern-interaction-content-openapi.yml
  operations:
  - getAccessToken
  - getInteractionMetadata
  - getRegularRecordingAudioFile
  - getMultichannelRecordingStructure
  - getMultichannelRecordingSegmentAudioFile
  - eraseCallRecordings
- file: bright-pattern-provision-users-scim.md
  name: Provision Bright Pattern users over SCIM 2.0
  description: Create, read, update, replace and delete contact-center users through the SCIM-compliant
    provisioning endpoint, and fall back to the Configuration API for team and lock-state operations.
  api: openapi/bright-pattern-scim-user-provisioning-openapi.yml
  operations:
  - getAccessToken
  - createUser
  - getUserById
  - getUserByUsername
  - replaceUserProperties
  - updateUser
  - deleteUser
- file: bright-pattern-queue-crm-task.md
  name: Queue a CRM task into Bright Pattern and track it to completion
  description: Authenticate against a Bright Pattern tenant, queue a task from an external CRM with de-duplicating
    external identifiers, then query, update or cancel it.
  api: openapi/bright-pattern-task-routing-openapi.yml
  operations:
  - getAccessToken
  - queueTask
  - queryTask
  - updateTask
  - cancelTask
  - cancelServiceTasks
- file: bright-pattern-run-outbound-campaign.md
  name: Load a calling list and run an outbound campaign
  description: Create a calling list, load records into it, bind it plus a Do Not Call list to a campaign,
    start and stop the campaign, and read completed records back.
  api: openapi/bright-pattern-list-management-v3-2-openapi.yml
  operations:
  - getAccessToken
  - createList
  - addManyRecords
  - bindList
  - bindDncList
  - start
  - getCampaignStatus
  - stop
  - getCompletedRecords
  - getUpdatedRecords