aid: calldesk
name: CallDesk
description: >-
  Calldesk (calldesk.ai) is a French-founded, EU-focused provider of AI voice
  agents that automate inbound and outbound customer-service phone calls for
  enterprise contact centers. Its cloud platform designs, deploys, and monitors
  custom LLM-driven callbots that qualify, identify, and route callers, answer
  FAQs, create tickets, and transfer to human agents with summaries, speaking
  80+ languages and integrating with existing SIP/telephony stacks and CRM/help-desk
  tools such as Salesforce and Zendesk. Calldesk processes tens of millions of
  calls per year for enterprises across insurance, energy, banking, retail,
  logistics, travel, and auto-leasing, marketing outcomes such as up to 80%
  call automation and up to 50% cost reduction. Integrations are delivered via
  a REST API and data export (sFTP data lake); there is no public developer
  portal or OpenAPI. Added to the API Evangelist network as a point-nine
  portfolio company.
url: https://raw.githubusercontent.com/api-evangelist/calldesk/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- point-nine
x-tier: stub
x-tier-reason: portfolio-lead
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
image: https://framerusercontent.com/images/E8tAQ42y4oi2bGZBWfb5eoLzbs.png
tags:
- Company
- Voice AI
- Conversational AI
- Contact Center
- Customer Service
- Call Center Automation
- Voice Agents
- Enterprise
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://calldesk.ai
- type: Blog
  url: https://calldesk.ai/blog
- type: Integrations
  url: https://calldesk.ai/integrations
- type: Support
  url: https://calldesk.ai/contact
- type: Login
  url: https://studio.calldesk.fr/login
- type: TermsOfService
  url: https://calldesk.ai/terms-of-service
- type: PrivacyPolicy
  url: https://calldesk.ai/privacy-policy
- type: Compliance
  url: https://calldesk.ai/security
- type: DomainSecurity
  url: security/calldesk-domain-security.yml
- type: Conformance
  url: conformance/calldesk-conformance.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence