generated: '2026-08-14'
method: searched
source: https://apidocs.callrail.com/
versioning:
  scheme: uri-path
  current: v3
  base: https://api.callrail.com/v3
  docs: https://apidocs.callrail.com/
  note: >-
    A single live version. CallRail's docs refer to a "Legacy API" whose extra fields still leak
    into webhook payloads and query strings, and advise building only against the v3-documented
    parameters — but no legacy version is separately documented or dated for removal.
deprecation:
  policy_url: null
  policy_published: false
  sunset_header: false
  deprecation_header: false
  note: >-
    CallRail publishes no deprecation policy, no notice period, and no RFC 8594 Sunset/Deprecation
    header support. Breaking changes are announced only as dated changelog prose — e.g. the
    2023-10-26 removal of password management from the API and the 2026-05-21 gating of transcript
    fields behind a Premium Conversation Intelligence subscription both landed as changelog
    entries with no advance-notice window stated.
data_retention:
  policy: >-
    Communication Records — phone calls, call recordings, text messages, chat logs, form
    submissions, web visitor sessions and other data types — are retained for 25 months and then
    automatically deleted.
  api_effect: >-
    Requests to Communication Record endpoints for dates outside the retention window, including
    requests using the `all_time` date parameter, return an error directing you to revise the date
    range. This is a hard, dated boundary on what any integration or agent can read.
  source: https://apidocs.callrail.com/#changelog
  effective: '2023-04-13'
status_page:
  url: https://status.callrail.com/
  provider: Atlassian Statuspage
  subscriptions: [email, sms]
  http_status: 200
  fetched: '2026-08-14'
sla:
  url: null
  uptime_target: null
  note: No public SLA or uptime commitment published on the developer or legal surfaces.
changelog:
  url: https://apidocs.callrail.com/#changelog
  detail: changelog/callrail-changelog.yml
  cadence: irregular; newest published entry 2026-05-21
support:
  help_center: https://support.callrail.com/hc/en-us
  api_section: https://support.callrail.com/hc/en-us/sections/4426797289229-API
  community: https://support.callrail.com/hc/en-us/community/topics
deprecated_operations: []
deprecated_operations_note: "No operation in this repo's OpenAPI carries `deprecated: true`."