generated: '2026-08-14'
method: searched
source: https://www.callrail.com/pricing
description: >-
  CallRail publishes public, self-serve list pricing for four packaged plans plus an AI Voice
  Assistant add-on. Plans are priced per month with a yearly/monthly toggle (CallRail advertises
  "save up to 10% with a yearly plan"); the prices below are the figures rendered on the public
  pricing page. Every plan is metered — the base fee includes 5 tracking numbers and 250 minutes,
  and usage beyond that is billed in addition to the base fee. All plans carry a 14-day free trial.
  The API is not a separately priced product: API access is part of the platform, and API rate
  limits (see rate-limits/) are the same defaults for every account.
currency: USD
billing_periods: [monthly, yearly]
trial:
  available: true
  length_days: 14
  card_required: unknown
plan_count: 4
plans:
  - name: Lead Tracking
    price: 50
    currency: USD
    period: month
    included:
      numbers: 5
      minutes: 250
    features:
      - Call & text tracking and attribution
      - Call recording and routing
      - Call transcription and analysis
      - Automation rules
    overage: >-
      "plus additional usage" — additional minutes and numbers beyond the plan allowance are billed
      on top of the base fee. Per-unit overage rates are not published on the pricing page.
  - name: Lead Tracking Complete
    price: 95
    currency: USD
    period: month
    included:
      numbers: 5
      minutes: 250
    features:
      - Everything in Lead Tracking
      - Form tracking & attribution
      - Custom form builder
      - Multi-touch CPL reporting
    overage: plus additional usage
  - name: Lead Conversion
    price: 150
    currency: USD
    period: month
    included:
      numbers: 5
      minutes: 250
    features:
      - Everything in Lead Tracking
      - Premium Conversation Intelligence
      - Call transcripts
      - Keyword analysis
      - Call summaries & sentiment analysis
      - Conversation trend reports
      - Automatic conversion tagging
    overage: plus additional usage
    api_note: >-
      Relevant to API consumers: as of the 2026-05-21 changelog entry, access to transcript fields
      via the API and webhooks requires a Premium Conversation Intelligence subscription. Without
      it, the `transcription` field on Listing All Calls / Retrieving a Single Call and the
      `conversational_transcript` field on Retrieving a Single Call return null.
  - name: Lead Conversion Complete
    price: 195
    currency: USD
    period: month
    included:
      numbers: 5
      minutes: 250
    features:
      - Everything in Lead Tracking
      - Form tracking & attribution
      - Custom form builder
      - Multi-touch CPL reporting
      - Premium Conversation Intelligence
      - Call transcripts
      - Keyword analysis
      - Call summaries & sentiment analysis
      - Conversation trend reports
      - Automatic conversion tagging
    overage: plus additional usage
add_ons:
  - name: AI Voice Assistant (Voice Assist)
    price_from: 95
    currency: USD
    period: month
    note: >-
      Published as "Starts at $95/month". CallRail's own footnote: "All plans include Lead Tracking
      starting at an additional $55. Additional $1/call after 50 Voice Assist calls over 15
      seconds." (A second rendering of the same block on the page says 55 calls rather than 50 —
      recorded as published, not reconciled.)
enterprise:
  available: true
  url: https://www.callrail.com/enterprise
  note: Contact-sales tier alongside the published self-serve plans.
billing_terms:
  overage_policy: >-
    "We'll continue to track your leads, but additional minutes and numbers not included in the
    chosen plan will be billed in addition to your base fee. These additional fees are not
    refundable under any circumstances but you can always upgrade your pricing plan as your
    business grows."
  monthly: >-
    Each month CallRail invoices the base fee for the upcoming month plus the additional usage from
    the previous month, on the customer's signup anniversary day.
  annual: >-
    The base fee for the upcoming 12 months is due on payment-method entry; additional usage for
    each previous month is billed monthly on the same day.
  minute_rounding: Minutes are calculated by rounding each call up to the nearest minute, then summing.
x-evidence:
  fetched: '2026-08-14'
  url: https://www.callrail.com/pricing
  http_status: 200
  note: >-
    callrail.com is an Angular/Builder.io single-page app; a plain GET returns a 20,934-byte shell
    with no prices. The figures above were read from the site's own prerendered response (fetched
    with a Prerender/Googlebot user agent, HTTP 200, 164,121 bytes), which is what CallRail serves
    to crawlers.