generated: '2026-08-14'
method: searched
source: https://apidocs.callrail.com/#rate-limiting
description: >-
  CallRail publishes default hourly and daily request ceilings per account, split by API type.
  Exceeding a limit returns HTTP 429 on all endpoints. CallRail documents no RateLimit-* /
  X-RateLimit-* response headers and no Retry-After header, so a client cannot read remaining quota
  at runtime — the only runtime signal is the 429 itself.
scope_model: per-account (limits are counted for the account making the requests)
limit_count: 3
limits:
  - name: General API Requests
    scope: per-account
    window: hour
    limit: 1000
    burst: null
  - name: General API Requests
    scope: per-account
    window: day
    limit: 10000
    burst: null
  - name: SMS Send
    scope: per-account
    window: hour
    limit: 150
    burst: null
    applies_to: POST /v3/a/{account_id}/text-messages.json
  - name: SMS Send
    scope: per-account
    window: day
    limit: 1000
    burst: null
    applies_to: POST /v3/a/{account_id}/text-messages.json
  - name: Outbound Call
    scope: per-account
    window: hour
    limit: 100
    burst: null
    applies_to: POST /v3/a/{account_id}/calls.json
  - name: Outbound Call
    scope: per-account
    window: day
    limit: 2000
    burst: null
    applies_to: POST /v3/a/{account_id}/calls.json
exhaustion:
  status_code: 429
  status_meaning: Too Many Requests – The User or Agency has sent too many requests in a given amount of time.
  guidance: >-
    CallRail's docs say applications should detect the 429 and react by pausing or slowing requests
    until the 429 clears.
response_headers:
  documented: []
  note: >-
    No rate-limit response headers are documented — no RateLimit-Limit/Remaining/Reset, no
    X-RateLimit-*, no Retry-After. Not observed live either: every CallRail v3 endpoint requires an
    API key, so an unauthenticated probe cannot surface headers on a real 2xx.
increases:
  process: >-
    "If you expect that your application will require more requests, please contact our support
    team." No self-serve limit increase and no published enterprise tier of limits.
  contact: https://support.callrail.com/hc/en-us