generated: '2026-08-12'
method: searched
source: >-
  live probes of capterra.com, public-api.capterra.com, digitalmarkets.gartner.com
  and g2digitalmarkets.com on 2026-08-12, plus public reporting of the G2
  acquisition
description: >-
  Lifecycle posture for the Capterra API surface. The headline fact for this
  provider is an ownership transition, not a version bump: Capterra, GetApp and
  Software Advice were sold by Gartner to G2 (announced 2026-01-29, closed
  2026-02-05, ~$110M) and now trade as G2 Digital Markets. The developer-facing
  consequences are visible on the wire — the historically documented vendor-portal
  entry point returns 404 and the legacy Gartner console redirects to a G2 login.
provider: Capterra
providerId: capterra
versioning:
  scheme: uri-path
  current_version: v1
  policy_published: false
  policy_url: null
  note: >-
    /v1/ is observable in the API host path. No versioning policy, version-support
    window, or version-negotiation documentation is published on a page reachable
    without a vendor login.
deprecation:
  policy_published: false
  policy_url: null
  sunset_header: false
  deprecation_header: false
  rfc8594: false
  note: >-
    No deprecation policy, no Sunset or Deprecation response headers observed, and
    no published notice period. No Deprecation pointer is emitted.
status_page:
  published: false
  url: null
  probes:
    - url: https://status.capterra.com
      status: 000
      note: host does not resolve (NXDOMAIN)
    - url: https://trust.capterra.com
      status: 000
      note: host does not resolve (NXDOMAIN)
  note: >-
    Capterra publishes no status page of its own. G2, the new parent, operates
    status.g2.com, but it does not state Capterra/GDM scope, so it is not recorded
    as Capterra's. No StatusPage pointer is emitted.
sla:
  published: false
  note: >-
    No public SLA. The API is a benefit of the pay-per-click advertising program and
    its availability commitments, if any, live in the PPC service description /
    advertiser agreement rather than a developer-facing SLA page.
ownership:
  - date: '1999'
    event: Capterra founded
  - date: '2015'
    event: Acquired by Gartner; operated under Gartner Digital Markets alongside GetApp and Software Advice
  - date: '2026-01-29'
    event: G2 announces agreement to acquire Capterra, GetApp and Software Advice from Gartner
  - date: '2026-02-05'
    event: Acquisition closes (~$110M); properties rebrand under G2 Digital Markets
observed_transition_effects:
  - url: https://www.capterra.com/vp/login
    status: 404
    fetched: '2026-08-12'
    note: >-
      The vendor-portal login that every public integration guide names as the door
      to the Click Report API documentation is now dead.
  - url: https://digitalmarkets.gartner.com/insights/api
    status: 200
    final_url: https://app.g2digitalmarkets.com/login
    fetched: '2026-08-12'
    note: >-
      The Gartner Digital Markets API insights/release-notes page now redirects to
      the G2 Digital Markets login.
  - url: https://www.capterra.com/vendors/
    status: 200
    fetched: '2026-08-12'
    note: >-
      Vendor page now reads "Capterra, powered by G2 Digital Markets" and sends both
      sign-up and log-in to app.g2digitalmarkets.com.
  - url: https://www.capterra.com/.well-known/security.txt
    status: 200
    fetched: '2026-08-12'
    note: Security contact is mailto:security@g2.com — the transition reflected in the RFC 9116 document.
  - url: https://public-api.capterra.com/v1/clicks
    status: 401
    fetched: '2026-08-12'
    note: >-
      The API host itself survived the transition on the capterra.com domain and is
      still live and credential-gated.
changelog:
  published: false
  url: null
  note: >-
    Release notes for the API were historically published at
    digitalmarkets.gartner.com/insights/api; that URL now redirects to a login, so
    the changelog is no longer publicly readable. No ChangeLog pointer is emitted.
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com