generated: '2026-08-02'
method: searched
source: https://carbyne.com/legal/
versioning:
  scheme: unknown
  current: null
  docs: null
  note: No public API versioning policy was found. Carbyne publishes no developer portal
    or API reference from which a version scheme could be read.
deprecation:
  policy_url: null
  sunset_header: unknown
  note: No deprecation or sunset policy published. The API Terms of Use reserve the
    right to "change, suspend or discontinue the APIs ... at any time and for any reason,
    without notice" (section 6.1), which is the only lifecycle commitment found.
  source: https://carbyne.com/wp-content/uploads/2023/03/Carbyne-API-Terms-of-Use.final_.3.23.23.pdf
sla:
  published: true
  documents:
  - name: Axon 911 Support Terms and Service Level Agreement (US-LATAM, May 2026 v1.00)
    url: https://carbyne.com/wp-content/uploads/2026/05/External-Axon911-Support-Terms-Service-Level-Agreement-Support-Terms-May-2026-v1.00-US-LATAM-EN.pdf
    status: 200
  - name: Support Terms and Service Level Agreement (Rest of World, January 2026 v2.22,
      English)
    url: https://carbyne.com/wp-content/uploads/2026/01/External-Support-Terms-Service-Level-Agreement-Support-Terms-January-2026-v2.22-RoW-EN.pdf
  - name: Support Terms and Service Level Agreement (Rest of World, January 2026 v2.22,
      Spanish)
    url: https://carbyne.com/wp-content/uploads/2026/01/Spanish-Support-Terms-Service-Level-Agreement-Support-Terms-January-2026-v2.22-RoW-_SPA.pdf
  uptime_target: 99.999%
  uptime_source: https://carbyne.com/cloud-advantage/cloud-security/
  api_support: 'API Terms of Use section 9.4: no support is available for the APIs
    unless separately contracted; contracted customers get API support at their contracted
    level.'
status_page:
  published: false
  probed:
  - {url: 'https://status.carbyne.com/', result: NXDOMAIN}
  - {url: 'https://carbyne.com/status/', result: '404'}
  note: No public status page found. Availability is asserted on the Cloud Security
    page (99.999% uptime) rather than via a live status surface.
changelog:
  published: false
  note: No public dated changelog or release-notes page found. The customer portal
    (carbyne.zendesk.com) is Cloudflare-gated to anonymous clients (HTTP 403), so any
    release notes there are not publicly readable.
programs:
- name: Pilot Terms and Conditions
  url: https://carbyne.com/wp-content/uploads/2022/09/Carbyne-Pilot-Terms-and-Conditions_2022.08.pdf
- name: Early Access Terms and Conditions
  url: https://carbyne.com/wp-content/uploads/2023/06/Early-Access-Terms-and-Conditions-2023.06.14.pdf
deprecated_operations: []