aid: catalyst
name: Catalyst
description: 'Catalyst is a customer success platform for SaaS companies, giving customer success and revenue
  teams a single workspace to unify product usage, CRM, and support data, track customer health scores,
  automate playbooks, and drive retention and expansion. Catalyst merged with Totango to form a combined
  customer growth platform. This is an Accel-backed cloud-SaaS company profile in the API Evangelist
  network; Catalyst runs a customer-facing web application (app.catalyst.io) but does not currently
  publish a public developer API, OpenAPI, or SDKs.'
url: https://raw.githubusercontent.com/api-evangelist/catalyst/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- accel
x-tier: stub
x-tier-reason: portfolio-lead
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
image: https://cdn.prod.website-files.com/61cb60ab7b41408bfa98cabf/63f627553debba6e57001d51_ctl-share.jpg
tags:
- Company
- Cloud SaaS
- Customer Success
- SaaS
- Customer Growth
- Retention
- Revenue
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: TrustCenter
  url: security/catalyst-trust-center.yml
- type: Compliance
  name: SOC 2, ISO 27001
  url: https://trust.catalyst.io/
- type: Website
  url: https://catalyst.io
- type: Login
  url: https://app.catalyst.io/
- type: Support
  url: https://help.catalyst.io/hc/en-us
- type: HelpCenter
  url: https://help.catalyst.io/hc/en-us
- type: Community
  url: https://community.catalyst.io/
- type: Blog
  url: https://catalyst.io/blog
- type: StatusPage
  url: https://status.catalyst.io/
- type: PrivacyPolicy
  url: https://catalyst.io/legal/privacy-policy
- type: TermsOfService
  name: Acceptable Use Policy
  url: https://catalyst.io/legal/acceptable-use-policy
- type: Security
  name: Responsible Disclosure Policy
  url: https://catalyst.io/legal/responsible-disclosure-policy
- type: VulnerabilityDisclosure
  url: security/catalyst-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/catalyst-domain-security.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence