generated: '2026-08-10' method: searched source: https://centrical.statuspage.io/ note: >- Centrical operates a real, public Atlassian Statuspage that is NOT linked from centrical.com — the 197-page marketing sitemap contains no status, developer or docs page, so this was found by probing the vendor's statuspage.io subdomain rather than from any published link. It is the only public operational surface Centrical serves, and it is the strongest public evidence that a production API exists: three of its regional component groups each list a "Core Api" component, and the "Web Application" component is described by Centrical as "Front End, Admin Console and Management API". No versioning policy, deprecation policy, Sunset/Deprecation header support, SLA document or public changelog was found — those live in the customer-only Zendesk help center (401/403 anonymously). status_page: url: https://centrical.statuspage.io/ provider: Atlassian Statuspage page_id: nljcfgkphgpp api: summary: https://centrical.statuspage.io/api/v2/summary.json incidents: https://centrical.statuspage.io/api/v2/incidents.json components: https://centrical.statuspage.io/api/v2/components.json history_rss: https://centrical.statuspage.io/history.rss machine_readable: true overall_status_at_probe: All Systems Operational linked_from_website: false # Component topology exactly as Centrical publishes it. Four groups: three deployment regions # plus a Global group. "Core Api" is a first-class production component in every region. regions: - name: North America components: [Web Application, Import Service, Simulation Service, SCROM Engine, Online Store, Conversation, Core Api] - name: Europe components: [Web Application, Import Service, Simulation Service, SCORM Engine, Online Store, Conversation, Core Api] - name: APAC components: [Web Client Application, Import Service, Simulation Service, SCORM Engine, Online Store, Core Api] - name: Global components: [Analytics Service, Secure Ftp Service, MS Teams BOT] components: - name: Core Api regions: [North America, Europe, APAC] description: Core Api status_at_probe: operational - name: Web Application regions: [North America, Europe] description: Front End, Admin Console and Management API status_at_probe: operational - name: Web Client Application regions: [APAC] status_at_probe: operational - name: Import Service regions: [North America, Europe, APAC] description: Import Service Production status_at_probe: operational - name: Secure Ftp Service regions: [Global] description: Secure Ftp import service status_at_probe: operational - name: Analytics Service regions: [Global] status_at_probe: operational - name: Simulation Service regions: [North America, Europe, APAC] status_at_probe: operational - name: SCORM Engine regions: [North America, Europe, APAC] description: SCORM engine enables uploading and viewing SCORM compliant packages status_at_probe: operational - name: Online Store regions: [North America, Europe, APAC] description: Online Virtual Store status_at_probe: operational - name: Conversation regions: [North America, Europe] status_at_probe: operational - name: MS Teams BOT regions: [Global] status_at_probe: operational # Incident history is published and dated — the closest thing Centrical serves to a public # operational changelog. 50 incidents were returned by the incidents API at probe time. incident_history: published: true url: https://centrical.statuspage.io/history.rss incidents_returned: 50 most_recent: '2026-07-28' recurring_themes: - Analytics Service Outage - Database connection failure - Simulation Service Outage - Performance Degredation recent: - {name: Analytics Service Outage, created: '2026-07-28', resolved: '2026-07-28', impact: none} - {name: Analytics Service Outage, created: '2026-07-26', resolved: '2026-07-26', impact: none} - {name: Analytics Service Outage, created: '2026-07-25', resolved: '2026-07-26', impact: none} - {name: Database connection failure, created: '2026-07-22', resolved: '2026-07-22', impact: none} - {name: Performance Degredation, created: '2026-07-20', resolved: '2026-07-20', impact: none} - {name: Analytics Service Outage, created: '2026-06-21', resolved: '2026-06-21', impact: none} - {name: Simulation Service Outage, created: '2026-06-07', resolved: '2026-06-07', impact: none} - {name: Database connection failure, created: '2026-06-03', resolved: '2026-06-03', impact: none} versioning: scheme: unknown published: false note: >- No public versioning policy. A `centri-version` request header is advertised in the Access-Control-Allow-Headers of every Centrical application host (see authentication/centrical-authentication.yml), which implies header-based versioning, but Centrical publishes no document describing it. deprecation: policy_url: null published: false sunset_header: unknown note: No deprecation policy, Sunset/Deprecation header commitment (RFC 8594) or EOL schedule is public. sla: url: null published: false uptime_target: null note: >- No SLA or uptime target is published. The Statuspage reports current component state but publishes no historical uptime percentage. changelog: published: false note: >- No public product changelog or release-notes page. Release notes are distributed through the Zendesk help center at support.centrical.com, which returns 401 from the anonymous Help Center API and 403 from the web UI. deprecated_operations: [] x-evidence: - {url: 'https://centrical.statuspage.io/', status: 200, checked: '2026-08-10'} - {url: 'https://centrical.statuspage.io/api/v2/summary.json', status: 200, checked: '2026-08-10'} - {url: 'https://centrical.statuspage.io/history.rss', status: 200, checked: '2026-08-10'} - {url: 'https://status.centrical.com/', status: 0, checked: '2026-08-10', note: NXDOMAIN — no vanity status host} - {url: 'https://support.centrical.com/hc/en-us', status: 403, checked: '2026-08-10', note: help center gated}