generated: '2026-08-10'
method: searched
source: https://aws.amazon.com/marketplace/pp/prodview-r2rpehyukrkom
note: >-
  Centrical's own pricing page (https://centrical.com/get-pricing/) publishes NO price and NO tiers —
  it is a contact-sales lead form only. The one publicly priced Centrical plan on the open web is its
  AWS Marketplace listing, "Centrical Connector for Amazon Connect", where AWS requires the seller to
  post a real contract price. That single dimension is recorded below verbatim. It is a SaaS
  contract price for the platform, not an API metering plan — Centrical publishes no API rate/quota
  plans of any kind, and no free or trial developer tier exists.

plan_count: 1

plans:
- name: Standard Plan
  channel: AWS Marketplace
  product: Centrical Connector for Amazon Connect
  url: https://aws.amazon.com/marketplace/pp/prodview-r2rpehyukrkom
  dimension: Centrical Platform - 300 users/year
  price: 74500.00
  currency: USD
  billing_period: 12-month contract
  unit: users
  included_quota: 300 users/year
  overage: >-
    Not self-serve. Users enrolled beyond the 300-user commitment require direct coordination with
    Centrical; the vendor states "pricing is based on the duration and terms of your contract."
  refunds: "Centrical does not currently offer refunds."
  delivery_method: SaaS
  support_contact: AWS-Marketplace@centrical.com
  api_limits_attached: none published

sales_channels:
- name: Direct
  url: https://centrical.com/get-pricing/
  pricing_published: false
  note: Contact-sales lead form; no tiers, prices, quotas or trial.
- name: AWS Marketplace
  url: https://aws.amazon.com/marketplace/pp/prodview-r2rpehyukrkom
  pricing_published: true
  note: One priced private-offer-style dimension, listed above.
- name: Salesforce AppExchange
  url: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000000qFpyEAE
  pricing_published: false
  note: '"Centrical for Salesforce" listing; pricing is contact-vendor.'

free_tier: false
trial: false
self_serve_signup: false
developer_plan: false

x-evidence:
- {url: 'https://aws.amazon.com/marketplace/pp/prodview-r2rpehyukrkom', status: 200, checked: '2026-08-10'}
- {url: 'https://centrical.com/get-pricing/', status: 200, checked: '2026-08-10'}
- {url: 'https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000000qFpyEAE', status: 200, checked: '2026-08-10'}