aid: certainly

name: Certainly

description: 'Certainly provides AI‑enabled customer experience and support solutions, combining intelligent automation with human oversight to handle routine requests instantly while routing complex interactions to experts. Their platform supports multiple channels, offering speed, consistency, and care across customer support, sales support, and operational workflows. Founded to modernize service operations, Certainly serves enterprises seeking scalable, human‑in‑the‑loop AI for improved service quality and efficiency.'

url: https://raw.githubusercontent.com/api-evangelist/certainly/refs/heads/main/apis.yml

x-type: company

x-source: harvest:secondary-market

x-tier: profiled
x-tier-reason: enrichment pass 2026-10-08 (modular-v1; was harvest)

specificationVersion: '0.20'

created: '2026-10-07'

modified: '2026-10-07'

tags:
- AI
- Customer Experience
- Support
- Automation
- Enterprise

maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io

image: https://www.certainlycx.com/logo.png

common:
- type: Plans
  url: plans/certainly-plans-pricing.yml
- type: Hosts
  url: hosts/certainly-hosts.yml
- type: Vendors
  url: vendors/certainly-vendors.yml
- type: DomainSecurity
  url: security/certainly-domain-security.yml
- type: Website
  url: https://www.certainlycx.com/
- type: GettingStarted
  url: https://www.certainlycx.com/getting-started-pricing
- type: Support
  url: https://www.certainlycx.com/contact-us
- type: Blog
  url: https://www.certainlycx.com/blog
- type: GitHubOrganization
  url: https://github.com/certainlycx
- type: Pricing
  url: https://www.certainlycx.com/getting-started-pricing
- type: SignUp
  url: https://www.certainlycx.com/begin-today
- type: TermsOfService
  url: https://www.certainlycx.com/terms-conditions
- type: PrivacyPolicy
  url: https://www.certainlycx.com/privacy-policy
- type: Postman
  url: https://www.postman.com/certainlycx/workspace

apis: []

x-coverage:
  state: unreadable
  reason: no-machine-readable-spec
  detail: Documentation page returns 404, no machine‑readable OpenAPI or other contract found.
  evidence:
    - url: https://www.certainlycx.com/docs
      status: 404
  checked: '2026-10-08'
x-enrichment:
  date: '2026-10-08'
  status: enriched
  artifacts_added: 6
  pass: modular-v1
  engine: identity=local,contract=local,surfaces=local,docs=local,regulatory=local