# Certificial

> Certificial operates the Smart COI Network, a real-time certificate of insurance (COI)
> tracking, issuance and compliance platform for requestors, insureds, and insurance agents
> and brokers. It replaces the static PDF certificate with a continuously monitored Smart COI
> that reflects policy-level changes as they happen. Certificial markets two APIs to software
> platforms — an Insurance Tracking API and a COI Issuance API — but publishes no public API
> reference, OpenAPI definition, or developer portal; API access is arranged through a sales
> conversation.

<!--
generated: 2026-08-09
method: generated
source: apis.yml + live probes of certificial.com (no /llms.txt is published by Certificial;
        https://www.certificial.com/llms.txt returns 404, and https://my.certificial.com/llms.txt
        returns 200 with the single-page-app HTML shell, which is a soft 404)
-->

## APIs

- [Certificial Insurance Tracking API](https://www.certificial.com/insurance-tracking-api): Bi-directional API for technology platforms to request coverage for their customers' suppliers and receive real-time, source-verified policy data, PDF certificates and endorsements, compliance status against requirements, exceptions and overrides, and coverage-change history. No public reference or spec.
- [Certificial COI Issuance API](https://www.certificial.com/coi-issuance-api): API for InsurTech platforms and agency-management systems to automate COI distribution — generating ACORD 24, 25, 27, 28 and 101 forms and automatically reissuing certificates when the underlying policy or schedule changes. No public reference or spec.

## Access

- API root: https://my.certificial.com/api/ — live, credential-gated. Returns HTTP 401 `{"detail":"Authentication credentials were not provided."}` with a `WWW-Authenticate: Token` challenge (Django REST Framework token authentication).
- [Sign in / register](https://my.certificial.com/login)
- API access is arranged through a call, not self-serve: the API product pages link to a Calendly reseller-program booking rather than to documentation.

## Products

- [COI Tracking (for requestors)](https://www.certificial.com/requestor)
- [COI Issuance (for agents and brokers)](https://www.certificial.com/agents-brokers)
- [COI Tracking for clients (Agent Assist)](https://www.certificial.com/agent-assist)
- [EndorsementIQ](https://www.certificial.com/endorsementiq)
- [Smart COI for COI tracking](https://www.certificial.com/smart-coi-for-coi-tracking)

## Docs

- [Support / help center](https://support.certificial.com/portal/en/home): End-user guides for requestors, insureds and agents. No API or developer section.
- [Partner API integration FAQ](https://www.certificial.com/partners-faq): Titled "Integrating Certificial's API Into Your Platform: FAQ", but the served HTML is an empty shell — the content is client-side rendered and not machine-readable.
- [FAQs](https://www.certificial.com/faqs)
- [Partner network](https://www.certificial.com/partners)
- [Software partners](https://www.certificial.com/software-partners)

## Commercial

- [Pricing](https://www.certificial.com/pricing): Requestor Basic (free, up to 5 suppliers), Professional (from $99/month), Enterprise (contact sales). Insured and agent/broker tiers are free. API products are priced through sales.
- [Privacy policy](https://www.certificial.com/privacy-policy)
- [User EULA](https://www.certificial.com/user-eula)
- [Agent EULA](https://www.certificial.com/agent-eula)
- [Contact](https://www.certificial.com/contact-us)
- [Request a demo](https://www.certificial.com/get-demo)

## Standards

- ACORD certificate forms 24, 25, 27, 28 and 101 are generated by the COI Issuance API.
- [Certificial and ACORD partnership announcement](https://www.certificial.com/blog-post/certificial-partners-with-acord-to-revolutionize-delivery-of-certificates-of-insurance)

## Company

- [About Certificial](https://www.certificial.com/company)
- [Why Certificial](https://www.certificial.com/why-certificial)
- [News and blog](https://www.certificial.com/news)
- [Careers](https://www.certificial.com/careers)

## Not published

The following were probed on 2026-08-09 and do not exist: OpenAPI or Swagger definition, AsyncAPI
or webhook catalog, GraphQL endpoint, MCP server, A2A agent card, `/.well-known/security.txt`,
`/.well-known/api-catalog`, OAuth or OIDC discovery metadata, status page, public changelog, CLI,
client SDKs on npm/PyPI/RubyGems/NuGet/Packagist, trust center, and any named security certification.