specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Channex
providerId: channex
created: '2026-06-25'
modified: '2026-06-25'
reconciled: false
tags:
- Hospitality
- Channel Manager
- Hotel Distribution
- OTA
- Bookings
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Channex spend. Channex bills on a recurring per-property
  (and per-unit, for vacation rentals) monthly subscription basis rather than
  per-API-call metering. White-label/PMS partners pay a base platform fee plus
  per-property and per-unit fees, typically volume-tiered. Cost scales with the
  number of connected properties/units, not with API request volume.
notes: >-
  Per-property and per-unit fees, volume tiers, and white-label terms are
  negotiated and change over time; verify against Channex pricing and your
  contract during reconciliation.
sources:
- https://channex.io/
- https://www.hotelminder.com/partner=Channex
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Channex
serviceCategory: Hospitality and Travel
billingModel:
  pricingCategory: Subscription-Based
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Usage
  - Purchase
  - Adjustment
focusColumns:
  ServiceName: Channex Channel Manager
  ServiceCategory: Hospitality and Travel
  ProviderName: Channex
  PublisherName: Channex
  InvoiceIssuerName: Channex
  BillingCurrency: USD
  ChargeCategory: Usage
  PricingCategory: Subscription-Based
meters:
- name: connected_properties
  description: Active hotel properties connected to Channex, billed per property per month.
  unit: properties
  aggregation: max
  dimensions:
  - account
  - property
- name: connected_units
  description: Active vacation-rental units connected to Channex, billed per unit per month.
  unit: units
  aggregation: max
  dimensions:
  - account
  - unit
- name: platform_fee
  description: Recurring white-label platform/base fee for PMS and booking-engine partners.
  unit: months
  aggregation: sum
  dimensions:
  - account
principles:
- name: Visibility
  description: Track the count of connected properties and vacation-rental units, since spend scales with connections, not API calls.
- name: Allocation
  description: Map properties/units to the underlying hotel customer or internal cost center for white-label resale.
- name: Optimization
  description: Deactivate or remove unused property/channel connections; right-size volume tiers as the connected portfolio grows.
- name: Accountability
  description: Reconcile the active connected-property/unit count against the Channex invoice monthly.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com