generated: '2026-08-13'
method: probed
source: >-
  Live unauthenticated probes of https://live.chatmeter.com/v5 on 2026-08-13, plus a search of every
  public Chatmeter surface (www.chatmeter.com sitemap, help.alchemer.com/help/chatmeter). The API
  documentation itself is credential-gated at support.chatmeter.com (401 -> Salesforce community login)
  and apidocs.chatmeter.com (401, HTTP Basic), so no published limit could be read.
name: Chatmeter Rate Limits
description: >-
  Chatmeter does not publicly document rate limits for its REST API, and the live API emits no
  rate-limit response headers of any kind. Quotas and throttles, if any, are communicated during
  enterprise onboarding and may vary by plan and negotiated contract.
url: https://support.chatmeter.com/hc/en-us/categories/4465860037275-Chatmeter-API
public: false
limit_count: 0
limits: []

response_headers:
  observed: none
  probed_for:
    - X-RateLimit-Limit
    - X-RateLimit-Remaining
    - X-RateLimit-Reset
    - RateLimit-Limit
    - RateLimit-Remaining
    - RateLimit-Reset
    - RateLimit-Policy
    - Retry-After
  finding: >-
    None of these headers appears on any observed response from live.chatmeter.com/v5 — not on the 400
    from POST /v5/login, not on the 401 from GET /v5/locations, and not on a 200. The only operational
    header the API emits is `trace-id`.
  exhaustion_status_code: unknown
  note: >-
    No 429 was produced or observed. An agent integrating with this API has no runtime backoff signal
    and no documented number to plan against; it must implement blind exponential backoff.

notes: >-
  No public rate limit documentation is available for the Chatmeter API. Authentication is a
  username/password token exchange (POST /v5/login) rather than a self-serve API key, so any quota is
  attached to a tenant contract rather than to a published plan. Customers should contact support or
  their Customer Success Manager for specific rate limit details.
contact: https://www.chatmeter.com/contact/
see_also:
  - conventions/chatmeter-conventions.yml
  - plans/chatmeter-plans-pricing.yml