aid: chatter-research
name: Chatter Research
description: Chatter Research (now Chatter by Stingray) is a customer feedback and experience
  management platform built for modern retailers. It engages shoppers in AI-driven conversational
  text-message and QR-code surveys that deliver higher response rates and real-time feedback,
  then uses the Stingray-Chatter AI (trained on 7000+ retail topics) to categorize free-text
  replies into topics and sentiment. Role-based dashboards surface NPS/CSAT, benchmarks, topic
  explorers, and NPS boosters so store teams can save lost sales, drive loyalty enrollment, and
  generate online reviews. Founded in 2016 and acquired by Stingray, the company is a former
  500 Global portfolio company. The product is a SaaS dashboard with a help center and CSV data
  exports; it publishes no public developer API at this time.
url: https://raw.githubusercontent.com/api-evangelist/chatter-research/refs/heads/main/apis.yml
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://www.chatterresearch.com/wp-content/uploads/2022/08/Chatter_by_Stingray_Main_featured_image-3.webp
x-type: company
x-source: vc-portfolio
x-backed-by:
- 500-global
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
tags:
- Company
- Customer Feedback
- Customer Experience
- Surveys
- Voice of Customer
- Retail
- NPS
- Sentiment Analysis
apis: []
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DomainSecurity
  url: security/chatter-research-domain-security.yml
- type: Website
  url: https://chatterresearch.com
- type: Documentation
  url: https://www.help.chatterresearch.com/
- type: Support
  url: https://www.chatterresearch.com/contact-us/
- type: Blog
  url: https://www.chatterresearch.com/blog/
- type: SignUp
  url: https://www.chatterresearch.com/demo/
- type: PrivacyPolicy
  url: https://www.chatterresearch.com/privacy-policy/
- type: TermsOfService
  url: https://www.chatterresearch.com/terms-of-use/
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence