# Pricing transcribed from the provider's own page — see provenance. Numbers are quoted, not derived.
generated: '2026-09-20'
method: searched
source: https://www.chatwoot.com/pricing
sources:
- https://www.chatwoot.com/pricing
- https://www.chatwoot.com/pricing/
provenance:
  tool: planning/api-economics/harvest_pricing.py
  run: 20260920T120546
  grounding: every price_text was found verbatim in the fetched page text
audience: business-product
pricing_basis: per-seat
delivery:
  delivery: open-core
  method: page
  read: '2026-09-20'
  evidence: The modern, open source, self-hosted customer support platform.
  managed_tier: Startups
published: true
note: Per-agent tiered SaaS pricing with AI credit overage; API included as a channel/feature.
plan_count: 5
currency: USD
plans:
- name: Hacker
  price_text: $0
  price: 0
  currency: USD
  period: month
  unit: /agent/month
  included_quota: Up to 2 agents; Conversations 500/month; Live chat; Data retention 30 days
- name: Startups
  price_text: $19
  price: 19
  currency: USD
  period: month
  unit: /agent/month
  included_quota: Unlimited conversations *; All channels; Captain AI 300 credits; Help center; Data retention
    1 year
  overage: $20 / 1,000 credits For additional credits
- name: Business
  price_text: $39
  price: 39
  currency: USD
  period: month
  unit: /agent/month
  included_quota: Unlimited conversations *; All channels; Voice; Captain AI 500 credits; Teams; Automation
    rules; Data retention 2 years
  overage: $20 / 1,000 credits For additional credits
- name: Enterprise
  price_text: $99
  price: 99
  currency: USD
  period: month
  unit: /agent/month
  included_quota: Unlimited conversations *; All channels; Voice; Captain AI 800 credits; SSO / SAML;
    Audit logs; Data retention 3 years
  overage: $20 / 1,000 credits For additional credits
- name: Captain AI additional credits
  price_text: $20 / 1,000 credits
  price: 20
  currency: USD
  period: per-use
  unit: 1,000 credits
rate_limit_statements:
- Conversations 500/month
- '* Unlimited usage is subject to the fair use policy .'