specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Chowly
providerId: chowly
created: '2026-06-21'
modified: '2026-06-21'
reconciled: false
tags:
- Restaurants
- Online Ordering
- Delivery
- POS Integration
- Menu Sync
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Chowly spend. Chowly is sold through a sales-led, quote-based
  subscription model priced per restaurant and per location based on the
  products enabled (order integration, menu sync, smart/dynamic pricing,
  marketing, loyalty, analytics). It is not metered per API call and does not
  publish usage-based API pricing, so cost is governed by the negotiated
  subscription rather than per-token or per-request meters. Specific rates are
  not reconciled in this artifact.
notes: >-
  Pricing is custom and not published; cost meters below are subscription- and
  location-oriented placeholders. Reconcile against the negotiated Chowly
  agreement and any invoice line items.
sources:
- https://www.chowly.com
- https://www.chowly.com/chowly-platform/
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Chowly
serviceCategory: Business Application Services
billingModel:
  pricingCategory: Subscription-Based
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Subscription
  - Usage
  - Adjustment
focusColumns:
  ServiceName: Chowly Platform
  ServiceCategory: Business Application Services
  ProviderName: Chowly
  PublisherName: Chowly
  InvoiceIssuerName: Chowly
  BillingCurrency: USD
  ChargeCategory: Subscription
  PricingCategory: Subscription-Based
meters:
- name: location_subscription
  description: Per-location platform subscription fee, set by negotiated agreement.
  unit: locations
  aggregation: sum
  dimensions:
  - account
  - location
- name: enabled_products
  description: Products turned on per location (order integration, menu sync, pricing, marketing, loyalty, analytics).
  unit: products
  aggregation: sum
  dimensions:
  - account
  - location
  - product
- name: connected_channels
  description: Third-party and direct ordering channels connected per location.
  unit: channels
  aggregation: sum
  dimensions:
  - account
  - location
principles:
- name: Visibility
  description: Track per-location subscription line items and which products are enabled per restaurant.
- name: Allocation
  description: Map Chowly subscription cost to locations and brands/franchisees.
- name: Optimization
  description: Disable unused products/channels per location; consolidate menus via MenuMatch to reduce operational overhead.
- name: Accountability
  description: Assign an owner per location/brand; review the Chowly subscription against order volume and direct-ordering growth.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com