generated: '2026-07-18'
method: searched
source: https://aec.cintoo.com/api/2 (Cintoo Open API 2.0.0 — Sandbox section) + https://help.cintoo.com/en/support/solutions/articles/101000483668-accessing-cintoo-api
summary: >-
  Cintoo Cloud API ships with a Sandbox — a separate testing tenant, isolated from the
  production Cintoo Cloud platform, so the API can be tested without consequence to production
  data. Access is granted by invitation via the Support team.
sandbox:
  isolated_tenant: true
  request_access: support@cintoo.com
  invitation_flow: >-
    Contact support@cintoo.com to be invited; you receive an invitation link by email and set a
    new password. The same email as production may be used but requires a distinct password.
  time_limit: none
  data_policy: >-
    Experimental platform — Cintoo reserves the right to refresh/delete Sandbox data at any time
    (unlike production).
  restrictions:
  - Scan capacity of 20 scans per user.
  - Company SSO (if any) is not applicable — the Sandbox uses a different account.
  modules_enabled:
  - BIM & CAD Module (BCM) is activated in the Sandbox.
login_tool:
  binary: cintoo-login-1.1.0-signed.exe
  example: '.\cintoo-login-1.1.0-signed.exe --url https://eu.cintoo.cloud'
  note: Command-line login tool used to acquire the initial JWT access/refresh token pair.
  see: cli/cintoo-cli.yml
test_values:
  note: >-
    Cintoo does not publish static magic/test identifiers or fixture values; the Sandbox is a
    live isolated tenant seeded by the developer. No verbatim test values to record.