slug: civicplus
provider: CivicPlus
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Public Sector & Government
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 4
edges:
- tag: Requests.{response Format}
  spec_file: civicplus-requests-response-format-api-openapi.yml
  capability_id: BC-3220.40
  capability_id_l1: BC-3220
  capability_name: Service Request and Inquiry Handling
  confidence: 0.88
  evidence: POST /requests.{response_format}  Create service request
  reason: Creating and listing citizen service requests to a local government via Open311 is squarely
    service request and inquiry handling within citizen/constituent service management.
- tag: Request
  spec_file: civicplus-request-api-openapi.yml
  capability_id: BC-3220.40
  capability_id_l1: BC-3220
  capability_name: Service Request and Inquiry Handling
  confidence: 0.85
  evidence: 'GET /request/{service_request_id}.{response_format}  current status; schema: Request — "Open311
    allows you to get/post civic information of cities ... submit and view issues at the public local
    space"'
  reason: Open311 service requests are citizen-reported issues to a municipality; retrieving the current
    status of a service request is handling of citizen service requests/inquiries.
- tag: Services
  spec_file: civicplus-services-api-openapi.yml
  capability_id: BC-3220.40
  capability_id_l1: BC-3220
  capability_name: Service Request and Inquiry Handling
  confidence: 0.7
  evidence: 'GET /services/{service_code}.{response_format}  (extended) definition of a service type;
    schemas: ServiceDefinition, ServiceAttribute'
  reason: Defines the request types (and their required attributes) that citizens can submit against —
    the service catalogue underpinning Open311 citizen request intake. Slight ambiguity on sub-capability
    (catalogue definition vs. handling), hence moderate confidence.
- tag: Services.{response Format}
  spec_file: civicplus-services-response-format-api-openapi.yml
  capability_id: BC-3220.40
  capability_id_l1: BC-3220
  capability_name: Service Request and Inquiry Handling
  confidence: 0.7
  evidence: 'GET /services.{response_format}  service types; schema: Service'
  reason: Lists the municipal service request types available to citizens through the Open311 channel;
    supports citizen request intake. Confidence moderated because it is catalogue metadata rather than
    request processing itself.