aid: clarabridge
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/clarabridge.png
name: Clarabridge
description: >-
  Clarabridge was a customer experience management (CEM) and conversational
  analytics company known for its natural-language-understanding platform that
  analyzed unstructured customer feedback — contact-center transcripts, chat,
  email, surveys, social media, and online reviews — to surface sentiment,
  emotion, effort, intent, and emerging topics. Qualtrics acquired Clarabridge
  in 2021, and the technology has since been integrated and rebranded inside the
  Qualtrics XM platform: Clarabridge Studio became Qualtrics XM Discover and
  Clarabridge Engage became Qualtrics Connect. Clarabridge no longer operates an
  independent developer portal or public API; its capabilities are now delivered
  through Qualtrics. This profile is retained as a company/brand record in the
  API Evangelist network with an acquisition pointer to Qualtrics.
url: https://raw.githubusercontent.com/api-evangelist/clarabridge/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- general-catalyst
x-tier: stub
x-tier-reason: portfolio-lead
x-status: acquired
x-acquired-by: qualtrics
x-acquired-year: '2021'
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
tags:
- Company
- Customer Experience
- Conversational Analytics
- Text Analytics
- Sentiment Analysis
- Natural Language Understanding
- Voice of the Customer
- Acquired
apis: []
common:
- type: Website
  url: https://www.clarabridge.com/
  name: Clarabridge (redirects to Qualtrics)
- type: Documentation
  url: https://www.qualtrics.com/clarabridge/
  name: Clarabridge on Qualtrics
- type: DomainSecurity
  url: security/clarabridge-domain-security.yml
  name: Domain security posture (probed)
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence