specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Classy
providerId: classy-org
created: '2026-07-03'
modified: '2026-07-03'
reconciled: false
tags:
- Nonprofit
- Fundraising
- Donations
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Classy (transitioning to GoFundMe Pro) spend from a
  nonprofit customer's perspective. Cost has two layers: a subscription
  layer (Essentials is $0/month for nonprofits under $1M in annual revenue;
  Custom is a negotiated annual/monthly fee for larger nonprofits) and a
  usage layer driven by donation volume - GoFundMe Pay processing fees plus
  a platform fee charged per transaction, alongside optional paid add-ons
  (Giving Cart, Live Events, Salesforce/CRM integrations, connected
  accounts). The api.classy.org/2.0 API itself carries no separate metered
  charge; it is bundled access included with the subscription, used to
  automate data that would otherwise be pulled through the Classy/GoFundMe
  Pro admin console.
notes: >-
  Per-unit platform and processing fee rates are contract-specific and not
  published as a flat percentage; verify current rates on the GoFundMe Pro
  pricing page and in your organization's agreement during reconciliation.
sources:
- https://pro.gofundme.com/c/pricing/
- https://www.classy.org/
- https://developers.gofundme.com/pro/docs
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Classy (GoFundMe Pro)
serviceCategory: Nonprofit Fundraising Software
billingModel:
  pricingCategory: Subscription plus Usage-Based
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Subscription
  - Usage
  - Purchase
  - Adjustment
focusColumns:
  ServiceName: Classy / GoFundMe Pro
  ServiceCategory: Nonprofit Fundraising Software
  ProviderName: Classy
  PublisherName: GoFundMe Pro
  InvoiceIssuerName: GoFundMe Pro
  BillingCurrency: USD
  ChargeCategory: Usage
  PricingCategory: Subscription plus Usage-Based
meters:
- name: subscription_fee
  description: Monthly/annual platform subscription (Essentials is $0; Custom is negotiated).
  unit: accounts
  aggregation: sum
  dimensions:
  - organization
  - plan_tier
- name: transaction_volume
  description: Gross donation/ticket/merchandise volume processed through Classy/GoFundMe Pay, the base for platform and processing fees.
  unit: USD
  aggregation: sum
  dimensions:
  - organization
  - campaign
  - designation
- name: platform_fee
  description: Per-transaction platform fee charged on top of payment processing, contract-dependent rate.
  unit: USD
  aggregation: sum
  dimensions:
  - organization
  - campaign
- name: add_on_fees
  description: Optional paid add-ons (Giving Cart, Live Events, Salesforce/CRM integrations, connected accounts).
  unit: USD
  aggregation: sum
  dimensions:
  - organization
  - add_on
principles:
- name: Visibility
  description: Track gross transaction volume, platform fees, and processing fees per campaign/designation using the Transactions and Designations APIs, rather than relying solely on the admin console.
- name: Allocation
  description: Use campaign and designation IDs to map donation revenue and associated fees back to programs and cost centers.
- name: Optimization
  description: Consolidate onto a single plan tier appropriate to revenue size, review whether paid add-ons (Giving Cart, Live Events) are justified by usage, and reconcile processing fees against negotiated contract rates.
- name: Accountability
  description: Assign a development/finance owner to review the monthly subscription, add-on, and per-transaction fee lines, especially through the 2025-2026 GoFundMe Pro rebrand and any contract renegotiation.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com