# Clearyst° Help Center

> Advice and Answers From the Clearyst° Team

## Welcome

- [Welcome to Clearyst°](https://help.clearyst.com/en/articles/15878283-welcome-to-clearyst.md): Learn what Clearyst° does, how our software, data, and advisory services help organizations manage sustainability, and where to start.
- [Understanding the Clearyst Sustainability OS°](https://help.clearyst.com/en/articles/15878348-understanding-the-clearyst-sustainability-os.md): Learn how the Clearyst Sustainability OS° helps organizations turn sustainability priorities into clear strategies, actionable plans, and measurable outcomes.
- [How Clearyst° Solutions Work Together](https://help.clearyst.com/en/articles/15878488-how-clearyst-solutions-work-together.md): Learn how Clearyst° software and advisory services work together to help organizations measure performance, prioritize action, engage stakeholders, and make measurable sustainability progress.

## Clearyst° Benchmark

- [Getting Started with Clearyst Benchmark°](https://help.clearyst.com/en/articles/15889727-getting-started-with-clearyst-benchmark.md): Learn how Clearyst Benchmark° helps organizations manage groups, users, initiatives, certifications, analytics, and subscriptions.
- [Manage Your Clearyst° Benchmark Public Profile](https://help.clearyst.com/en/articles/16076905-manage-your-clearyst-benchmark-public-profile.md): Learn why your public profile matters and how to keep it updated
- [How to Add and Manage Milestones on Your Public Profile](https://help.clearyst.com/en/articles/16080828-how-to-add-and-manage-milestones-on-your-public-profile.md): Add and manage accomplishments and commitments to keep visitors informed about your organization's sustainability progress
- [Initiatives and Certification Overview](https://help.clearyst.com/en/articles/15866174-initiatives-and-certification-overview.md): Learn how initiatives, points, certification tiers, prerequisites, updates, and industry packs work in Clearyst Benchmark°.
- [Billing and Subscription](https://help.clearyst.com/en/articles/15862804-billing-and-subscription.md): Understand how plans, subscriptions, payment methods, invoices, and account access work in Clearyst° Benchmark, formerly Green Business Benchmark.

## JouleBug

- [Let the Challenge Begin!](https://help.clearyst.com/en/articles/8280572-let-the-challenge-begin.md): Transforming Climate Action at Work into an Employee Engagement Favorite
- [Invite Members to Join You on JouleBug](https://help.clearyst.com/en/articles/7670220-invite-members-to-join-you-on-joulebug.md): A step-by-step guide on how to invite members to join your organization
- [Roles and Permissions](https://help.clearyst.com/en/articles/7832563-roles-and-permissions.md): Overview of orgOwner, orgAdmin, and communityAdmin Permissions
- [JouleBug Pricing Options](https://help.clearyst.com/en/articles/8288274-joulebug-pricing-options.md): Choose the plans that's right for your team
- [Upgrade or Cancel Subscription](https://help.clearyst.com/en/articles/7879291-upgrade-or-cancel-subscription.md): Remember: It's easy to adjust your account to fit your organization size
- [The Admins How-To Guide to Joulebug](https://help.clearyst.com/en/articles/7026421-the-admins-how-to-guide-to-joulebug.md): Download the guide for our in-depth walkthrough for admins.
- [Subprocessors](https://help.clearyst.com/en/articles/11083584-subprocessors.md): List of subprocessors JouleBug uses to deliver servicer
- [How to Use the JouleBug App](https://help.clearyst.com/en/articles/8129542-how-to-use-the-joulebug-app.md): Actions, challenges, impact and engagement
- [How To Log an Action](https://help.clearyst.com/en/articles/6649774-how-to-log-an-action.md): Learn more about logging Actions and navigating the Actions page on JouleBug app
- [Carbon Footprint Calculator](https://help.clearyst.com/en/articles/8341981-carbon-footprint-calculator.md): Estimating your impact and taking actions to reduce it
- [Action Points](https://help.clearyst.com/en/articles/6649836-action-points.md): Learn how points are awarded to each Action
- [Trophy Case, Badges and Medals explained](https://help.clearyst.com/en/articles/8568729-trophy-case-badges-and-medals-explained.md): Track your progress, earn accolades, collect them all
- [Challenges explained - Participants](https://help.clearyst.com/en/articles/8568225-challenges-explained-participants.md): What are challenges, how do I join them, and how do I earn points?
- [Activity Feed explained](https://help.clearyst.com/en/articles/8568527-activity-feed-explained.md): What is it and how do I use it?
- [Reporting inappropriate posts, comments or profiles](https://help.clearyst.com/en/articles/7892328-reporting-inappropriate-posts-comments-or-profiles.md): How to report inappropriate content generated by other members in the organization
- [Team-Based Challenges](https://help.clearyst.com/en/articles/7198791-team-based-challenges.md): Can I edit my team's name, photo and headline?
- [What's a Community and how do I join?](https://help.clearyst.com/en/articles/7020389-what-s-a-community-and-how-do-i-join.md): Communities are another level of connecting, competing, and learning with your peers
- [Challenge Types Explained](https://help.clearyst.com/en/articles/9820600-challenge-types-explained.md): Joining a new challenge but not sure what you need to do to win? Read on to learn about different types of challenges within JouleBug.
- [Updating Profile or Deleting Account](https://help.clearyst.com/en/articles/8568702-updating-profile-or-deleting-account.md): How to update your profile or delete your account
- [Invitation Link Error](https://help.clearyst.com/en/articles/13252020-invitation-link-error.md): Invite link or QR code not working properly
- [How points and scores work in the JouleBug app](https://help.clearyst.com/en/articles/14757148-how-points-and-scores-work-in-the-joulebug-app.md): Learn how points are earned, what different scores mean, and how to interpret your progress in the app.
- [Challenges explained](https://help.clearyst.com/en/articles/6728987-challenges-explained.md): Create friendly competitions that change habits and build camaraderie
- [How-To Edit and Customize Challenges](https://help.clearyst.com/en/articles/6749446-how-to-edit-and-customize-challenges.md): Now that you've created a Challenge, you have the option to customize it for your organization.
- [Invite Participants to Join a Challenge](https://help.clearyst.com/en/articles/8609446-invite-participants-to-join-a-challenge.md): Once you've published a challenge, the next step is to invite participants to join it!
- [Challenges Tab - Admin Dashboard](https://help.clearyst.com/en/articles/6749502-challenges-tab-admin-dashboard.md): Review the different sections and functions available on the Challenge Tab of the Admin Dashboard
- [Challenge prizes explained](https://help.clearyst.com/en/articles/7016716-challenge-prizes-explained.md): Incentivize participation with prizes
- [Throttles and Penalties during Challenges](https://help.clearyst.com/en/articles/7019469-throttles-and-penalties-during-challenges.md): How Joulebug mitigates cheating during challenges
- [Flagged content explained](https://help.clearyst.com/en/articles/7892390-flagged-content-explained.md): Monitor and respond to content deemed inappropriate by your members
- [Actions Tab - Admin Dashboard](https://help.clearyst.com/en/articles/6749874-actions-tab-admin-dashboard.md): Actions are the core of how JouleBug educates, empowers and energizes your members
- [Editing an Action](https://help.clearyst.com/en/articles/6749968-editing-an-action.md): How to modify an action's cover photo, description, and add videos or web links.
- [JouleBug Actions Content Inventory](https://help.clearyst.com/en/articles/8032292-joulebug-actions-content-inventory.md): An inventory of every starter action available in the JouleBug platform
- [How is impact calculated?](https://help.clearyst.com/en/articles/8912038-how-is-impact-calculated.md): JouleBug's methodology to impact calculations and link to our work
- [Custom Actions](https://help.clearyst.com/en/articles/9156326-custom-actions.md): Creating custom actions aligned with your company's sustainability initiatives
- [Notifications explained](https://help.clearyst.com/en/articles/6657894-notifications-explained.md): Keep participants engaged and sustain momentum throughout your Challenges with in-app and push Notifications.
- [Automated Notifications](https://help.clearyst.com/en/articles/6658316-automated-notifications.md): Challenge notifications and Inactivity that are automatically sent without any action required of the Admin
- [Communities explained](https://help.clearyst.com/en/articles/7000106-communities-explained.md): Easily manage sub-groups and give them the space and autonomy to create personalized, authentic experiences.
- [Create a Community](https://help.clearyst.com/en/articles/7000122-create-a-community.md): How to create a new sub-group for your organization
- [Bulk Map Members to Communities](https://help.clearyst.com/en/articles/7988061-bulk-map-members-to-communities.md): Bypass invitation links and QR codes to map organization members to specific communities
- [Enabling Google SSO for Onboarding](https://help.clearyst.com/en/articles/7884789-enabling-google-sso-for-onboarding.md): For organizations that use Google Workspace as their domain provider
- [Authentication Services Offered](https://help.clearyst.com/en/articles/8573077-authentication-services-offered.md): List of authentication options available for Boosted and Custom plans
- [Read, Watch, Listen](https://help.clearyst.com/en/articles/9819611-read-watch-listen.md): A collection of books, articles, videos, podcasts and more to expand your sustainability knowledge, curated by your friends at JouleBug.
- [Privacy Policy](https://help.clearyst.com/en/articles/13474291-privacy-policy.md)
- [Terms](https://help.clearyst.com/en/articles/13474759-terms.md)
- [How to install JouleBug using an APK \(Android\)](https://help.clearyst.com/en/articles/14725388-how-to-install-joulebug-using-an-apk-android.md): This guide walks you through installing the JouleBug Android app using an APK file. This method is commonly used if you don’t have access to the Google Play Store.