generated: '2026-08-13'
method: searched
source: https://developer.clevertap.com/docs/changelog
description: >-
  Versioning, deprecation, SLA and status posture for the CleverTap API surface.
  CleverTap runs a public status page and a dated SDK changelog, but publishes no
  API deprecation policy, no Sunset/Deprecation header support and no public SLA
  document.

versioning:
  scheme: uri-path
  current: '1'
  example: https://api.clevertap.com/1/upload
  secondary: /nx/v2/ (SCIM provisioning)
  docs: https://developer.clevertap.com/docs/common-api-components
  policy_url: null
  note: >-
    Version 1 has carried the entire REST surface for the life of the public API.
    No version negotiation header, no dated version train, no published policy
    for how a version 2 would be introduced or how long version 1 is supported.

deprecation:
  policy_url: null
  policy_published: false
  sunset_header: false
  deprecation_header: false
  note: >-
    NO DEPRECATION POLICY. CleverTap publishes no API deprecation or sunset
    policy, does not document RFC 8594 Sunset or Deprecation response headers,
    and gives no notice window for removing an endpoint. SDK-level breaking
    changes (for example the Android minimum API level moving to 23 in Android
    SDK 8.1.0) are announced only in the monthly SDK changelog. No `Deprecation`
    pointer is emitted for this provider.

sla:
  url: null
  uptime_target: null
  published: false
  note: >-
    No public SLA document. The pricing page lists "World-class Support" as a
    plan attribute but attaches no uptime commitment; contractual SLAs are
    implied to be part of the enterprise (Advanced / Cutting Edge) sales motion.

status_page:
  url: https://status.clevertap.com/
  status: 200
  note: Public, unauthenticated status page.

changelog:
  url: https://developer.clevertap.com/docs/changelog
  cadence: monthly
  scope: SDK releases
  note: >-
    The developer changelog covers SDK releases only. Product and UI releases are
    published separately at https://docs.clevertap.com/docs/whats-new. Neither is
    a REST API changelog — CleverTap publishes no dated record of REST endpoint
    additions, changes or removals.
  detail: changelog/clevertap-changelog.yml

deprecated_operations: []

x-evidence:
  checked: '2026-08-13'
  probes:
    - url: https://status.clevertap.com/
      status: 200
    - url: https://developer.clevertap.com/docs/changelog
      status: 200
    - url: https://clevertap.com/roadmap/
      status: 200
      note: >-
        Redirects to https://clevertap.com/ — there is no roadmap page. No
        `Roadmap` pointer is emitted.