openapi: 3.0.0 info: title: Clio API Documentation Activities Conversations API contact: name: Clio API Support email: api@clio.com description: "# Developer Support and Feedback\n* Clio takes the availability and stability of our API seriously; please report any **degradations** or **breakages** to Clio's API Support team at [api@clio.com](mailto:api@clio.com).\n* For business and partnership inquiries, contact our API Partnerships team at [api.partnerships@clio.com](mailto:api.partnerships@clio.com).\n* For best practices and tips from the Clio development community, join the conversation in the [Clio Developer Slack Channel](https://join.slack.com/t/clio-public/shared_invite/zt-36i0eqgo1-7POORPtMJpp2N0~_auL2IQ).\n\nA community-driven [Clio Developers Stack Overflow Group](https://stackoverflow.com/questions/tagged/clio-api) also exists where you can connect and ask questions from other Clio API users.\n# Getting Started\n> **Note:** The API is available in four distinct data regions: Australia (au.app.clio.com), Canada (ca.app.clio.com), EU (eu.app.clio.com) and US (app.clio.com).\n>\n> Likewise, the developer portal is available at region-specific links for the [Australia](https://au.developers.clio.com), [Canada](https://ca.developers.clio.com), [EU](https://eu.developers.clio.com), and [US](https://developers.clio.com) regions.\n>\n> This document assumes the US region is being used (app.clio.com). If you're building in one of the other regions, you should adapt the links and examples as necessary.\n\nTo start building on the Clio API, you’ll need a Clio account – you can review our [Developer Handbook](https://docs.developers.clio.com/) and follow the steps to sign up for an account.\n\nOnce you have an account, you can [create a developer application](https://docs.developers.clio.com/api-docs/applications) from the [Developer Portal](https://developers.clio.com) and start building!\n# Authorization with OAuth 2.0\nSee our [Authorization documentation →](https://docs.developers.clio.com/api-docs/authorization)\n# Permissions\nSee our [Permissions documentation →](https://docs.developers.clio.com/api-docs/permissions)\n# Fields\nSee our [Fields documentation →](https://docs.developers.clio.com/api-docs/fields)\n# Rate Limiting\nSee our [Rate Limits documentation →](https://docs.developers.clio.com/api-docs/rate-limits)\n# Paging\nSee our [Pagination documentation →](https://docs.developers.clio.com/api-docs/paging)\n# ETags\nSee our [ETags documentation →](https://docs.developers.clio.com/api-docs/etags)\n# Minor Versions\nAPI v4 supports multiple minor versions. Versions are of the form '4.X.Y'. To request a specific version, you can use an `X-API-VERSION` header in your request, with the header value set to the API version you're requesting. If this header is omitted, it will be treated as a request for the default API version. If the header is present but invalid, it will return a `410 Gone` response. If the header is present and valid, but it is no longer supported, it will return a `410 Gone` response.\n\nAn `X-API-VERSION` will be included in all successful responses, with the value being set to the API version used.\n\nYou can find our [API Versioning Policy and Guidelines](https://docs.developers.clio.com/api-docs/api-versioning-policy) in our documentation hub.\n\nThe [API Changelog](https://docs.developers.clio.com/api-docs/api-changelog) explains each version's changes in further detail.\n### [4.0.4](https://docs.developers.clio.com/api-docs/api-changelog#404)\n\n * Update `quantity` field to return values in seconds rather than hours for Activities\n\n### [4.0.5](https://docs.developers.clio.com/api-docs/api-changelog#405)\n\n * Remove `matter_balances` field from Bills\n* Standardize status/state enum values\n* Add a Document association to completed DocumentAutomations\n* Add rate visibility handling for Activity's price and total\n\n### [4.0.6](https://docs.developers.clio.com/api-docs/api-changelog#406)\n\n * Remove `document_versions` collection field from Documents\n\n### [4.0.7](https://docs.developers.clio.com/api-docs/api-changelog#407)\n\n * Change secure link format\n\n### [4.0.8](https://docs.developers.clio.com/api-docs/api-changelog#408)\n\n * `Activity` hours are redacted in the response based on the activity hours visibility setting for the user\n * Add `quantity_redacted` field to activities\n\n### [4.0.9](https://docs.developers.clio.com/api-docs/api-changelog#409)\n\n * Contacts are filtered and redacted in the response based on the new 'Contacts Visibility' user permission setting.\n\n### [4.0.10](https://docs.developers.clio.com/api-docs/api-changelog#4010)\n\n * Fixed validation of `type` query parameter when querying Notes\n\n### [4.0.12](https://docs.developers.clio.com/api-docs/api-changelog#4012)\n\n * Restrict fields for CalendarEntry that should only be visible to event owners, editors, and viewers\n\n### [4.0.13](https://docs.developers.clio.com/api-docs/api-changelog#4013)\n\n **This is the default version**\n\n * Add association limits to Contacts\n* Returns 422 Unprocessable Entity when association limits are exceeded\n\n\n" version: v4 x-logo: url: https://www.clio.com/wp-content/uploads/2015/05/Container-5-Logo.png servers: - url: https://app.clio.com/api/v4 description: US region Production Server - url: https://eu.app.clio.com/api/v4 description: Europe region Production Server - url: https://ca.app.clio.com/api/v4 description: Canada region Production Server - url: https://au.app.clio.com/api/v4 description: Australia region Production Server tags: - name: Conversations description: '' paths: /conversations.json: get: tags: - Conversations summary: Return the data for all Conversations operationId: Conversation#index description: Outlines the parameters, optional and required, used when requesting the data for all Conversations parameters: - name: X-API-VERSION in: header description: 'The [API minor version](#section/Minor-Versions). Default: latest version.' required: false schema: type: string - name: archived in: query description: Filter archived Conversation records. required: false schema: type: boolean - name: contact_id in: query description: Filter Conversation records for the contact. required: false schema: type: integer format: int64 - name: created_since in: query description: Filter Conversation records to those having the `created_at` field after a specific time. (Expects an ISO-8601 timestamp). required: false schema: type: string format: date-time - name: date in: query description: Filter Conversation records created on a given date. (Expects an ISO-8601 date). required: false schema: type: string format: date - name: fields in: query description: The fields to be returned. See response samples for what fields are available. For more information see the [fields section](#section/Fields). required: false schema: type: string - name: for_user in: query description: 'If set to true, filter Conversation records accessible to any groups of the user. Note that the user may not be member of the conversations. If set to false, filter Conversation records of which the user is a member. ' required: false schema: type: boolean - name: ids[] in: query description: Filter Conversation records to those having the specified unique identifiers. required: false schema: type: integer format: int64 - name: limit in: query description: 'A limit on the number of Conversation records to be returned. Limit can range between 1 and 200. Default: `200`.' required: false schema: type: integer format: int32 - name: matter_id in: query description: The unique identifier for a single Matter. Use the keyword `null` to match those without a Conversation. The list will be filtered to include only the Conversation records with the matching property. required: false schema: type: integer format: int64 - name: order in: query description: 'Orders the Conversation records by the given field. Default: `id(asc)`.' required: false schema: type: string enum: - id(asc) - id(desc) - last_message_id(asc) - last_message_id(desc) - matter_id(asc) - matter_id(desc) - name: page_token in: query description: A token specifying which page to return. required: false schema: type: string - name: read_status in: query description: Filter Conversation records to those which have been read. required: false schema: type: boolean - name: time_entries in: query description: Filter Conversation records to those with or without associated time entries. required: false schema: type: boolean - name: updated_since in: query description: Filter Conversation records to those having the `updated_at` field after a specific time. (Expects an ISO-8601 timestamp). required: false schema: type: string format: date-time responses: '200': description: Ok content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Conversation_List' '400': description: Bad Request content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Error' '401': description: Unauthorized content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Error' '403': description: Forbidden content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Error' '429': description: Too Many Requests content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Error' /conversations/{id}.json: get: tags: - Conversations summary: Return the data for a single Conversation operationId: Conversation#show description: Outlines the parameters, optional and required, used when requesting the data for a single Conversation parameters: - name: IF-MODIFIED-SINCE in: header description: The server will send the requested resource with a 200 status, but only if it has been modified after the given date. (Expects an RFC 2822 timestamp). required: false schema: type: string format: date - name: IF-NONE-MATCH in: header description: The server will send the requested resource with a 200 status, but only if the existing resource's [ETag](#section/ETags) doesn't match any of the values listed. required: false schema: type: string - name: X-API-VERSION in: header description: 'The [API minor version](#section/Minor-Versions). Default: latest version.' required: false schema: type: string - name: fields in: query description: The fields to be returned. See response samples for what fields are available. For more information see the [fields section](#section/Fields). required: false schema: type: string - name: id in: path description: The unique identifier for the Conversation. required: true schema: type: integer format: int64 responses: '200': description: Ok content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Conversation_Show' '400': description: Bad Request content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Error' '403': description: Forbidden content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Error' '404': description: Not Found content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Error' '401': description: Unauthorized content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Error' '429': description: Too Many Requests content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Error' '304': description: Not Modified patch: tags: - Conversations summary: Update a single Conversation operationId: Conversation#update description: Outlines the parameters and data fields used when updating a single Conversation parameters: - name: IF-MATCH in: header description: The server will update the requested resource and send back a 200 status, but only if value in the header matches the existing resource's [ETag](#section/ETags). required: false schema: type: string - name: X-API-VERSION in: header description: 'The [API minor version](#section/Minor-Versions). Default: latest version.' required: false schema: type: string - name: fields in: query description: The fields to be returned. See response samples for what fields are available. For more information see the [fields section](#section/Fields). required: false schema: type: string - name: id in: path description: The unique identifier for the Conversation. required: true schema: type: integer format: int64 responses: '200': description: Ok content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Conversation_Show' '400': description: Bad Request content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Error' '403': description: Forbidden content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Error' '404': description: Not Found content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Error' '422': description: Unprocessable Entity content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Error' '401': description: Unauthorized content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Error' '429': description: Too Many Requests content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Error' '412': description: Precondition Failed content: application/json; charset=utf-8: schema: $ref: '#/components/schemas/Error' requestBody: description: Request Body for Conversations content: application/json: schema: type: object required: - data properties: data: type: object properties: archived: type: boolean description: Whether or not the Conversation has been archived. matter: type: object properties: id: type: integer format: int64 description: The unique identifier for a single Matter associated with the Conversation. The keyword `null` is not valid for this field. read: type: boolean description: Whether or not the Conversation has been read. application/x-www-form-urlencoded: schema: type: object required: - data properties: data: type: object properties: archived: type: boolean description: Whether or not the Conversation has been archived. matter: type: object properties: id: type: integer format: int64 description: The unique identifier for a single Matter associated with the Conversation. The keyword `null` is not valid for this field. read: type: boolean description: Whether or not the Conversation has been read. multipart/form-data: schema: type: object required: - data properties: data: type: object properties: archived: type: boolean description: Whether or not the Conversation has been archived. matter: type: object properties: id: type: integer format: int64 description: The unique identifier for a single Matter associated with the Conversation. The keyword `null` is not valid for this field. read: type: boolean description: Whether or not the Conversation has been read. required: false components: schemas: ConversationMessage_base: type: object properties: id: type: integer format: int64 description: Unique identifier for the *ConversationMessage* etag: type: string description: ETag for the *ConversationMessage* date: type: string description: The creation date of the message in the current user's time zone body: type: string description: The main content of the *ConversationMessage* created_at: type: string format: date-time description: The time the *ConversationMessage* was created (as a ISO-8601 timestamp) updated_at: type: string format: date-time description: The time the *ConversationMessage* was last updated (as a ISO-8601 timestamp) Document_base: type: object properties: id: type: integer format: int64 description: Unique identifier for the *Document* etag: type: string description: ETag for the *Document* created_at: type: string format: date-time description: The time the *Document* was created (as a ISO-8601 timestamp) updated_at: type: string format: date-time description: The time the *Document* was last updated (as a ISO-8601 timestamp) deleted_at: type: string format: date-time description: The time the *Document* was deleted (as a ISO-8601 timestamp) type: type: string enum: - Document description: The type of the *Document* locked: type: boolean description: Whether or not the Document is locked. Locked Document cannot be modified name: type: string description: The name of the Document received_at: type: string format: date-time description: The time the last document version was received (as an ISO-8601 timestamp) filename: type: string description: The uploaded file name of the latest document version. size: type: integer format: int32 description: The file size content_type: type: string description: The uploaded file content type ConversationMembership: allOf: - $ref: '#/components/schemas/ConversationMembership_base' - type: object properties: member: $ref: '#/components/schemas/UnredactedParticipant_base' description: UnredactedParticipant ConversationMembership_base: type: object properties: id: type: integer format: int64 description: Unique identifier for the *ConversationMembership* etag: type: string description: ETag for the *ConversationMembership* read: type: boolean description: Whether or not the ConversationMembership has been read by the member archived: type: boolean description: Whether or not the ConversationMembership has been archived by the member created_at: type: string format: date-time description: The time the *ConversationMembership* was created (as a ISO-8601 timestamp) updated_at: type: string format: date-time description: The time the *ConversationMembership* was last updated (as a ISO-8601 timestamp) Error: type: object required: - error properties: error: $ref: '#/components/schemas/ErrorDetail' Matter_base: type: object properties: id: type: integer format: int64 description: Unique identifier for the *Matter* etag: type: string description: ETag for the *Matter* number: type: integer format: int32 description: The number given to the *Matter* within an account display_number: type: string description: The reference and label of the *Matter*. Depending on the account's manual_matter_numbering setting, this is either read only (generated) or customizable. custom_number: type: string description: User defined custom number of the *Matter* currency: type: object description: Currency of the matter description: type: string description: The detailed description of the *Matter* status: type: string enum: - Pending - Open - Closed description: The current status of the *Matter* location: type: string description: The location of the *Matter* client_reference: type: string description: Client Reference string for external uses client_id: type: integer format: int64 description: Client ID billable: type: boolean description: Whether this matter is billable maildrop_address: type: string description: A unique Maildrop email address for the matter billing_method: type: string enum: - flat - contingency - hourly description: Billing method of this matter open_date: type: string format: date description: The date the matter was set to open (as a ISO-8601 date) close_date: type: string format: date description: The date the matter was set to closed (as a ISO-8601 date) pending_date: type: string format: date description: The date the matter was set to pending (as a ISO-8601 date) created_at: type: string format: date-time description: The time the *Matter* was created (as a ISO-8601 timestamp) updated_at: type: string format: date-time description: The time the *Matter* was last updated (as a ISO-8601 timestamp) shared: type: boolean description: Whether the matter is currently shared with Clio Connect has_tasks: type: boolean description: Whether or not the matter has any tasks. last_activity_date: type: string format: date description: The greatest date out of all of the activities on the matter (as a ISO-8601 date) matter_stage_updated_at: type: string format: date-time description: The date the matter stage was last updated (as a ISO-8601 date) Conversation_base: type: object properties: id: type: integer format: int64 description: Unique identifier for the *Conversation* etag: type: string description: ETag for the *Conversation* archived: type: boolean description: Whether the conversation has been archived read_only: type: boolean description: Whether the conversation is read only current_user_is_member: type: boolean description: Whether the current user is a member of this conversation subject: type: string description: The subject of the *Conversation* message_count: type: integer format: int64 description: The number of messages in this conversation time_entries_count: type: integer format: int64 description: The number of time entries applied to this conversation read: type: boolean description: Whether any messages in this conversation have been viewed created_at: type: string format: date-time description: The time the *Conversation* was created (as a ISO-8601 timestamp) updated_at: type: string format: date-time description: The time the *Conversation* was last updated (as a ISO-8601 timestamp) Conversation_Show: type: object required: - data properties: data: $ref: '#/components/schemas/Conversation' Conversation: allOf: - $ref: '#/components/schemas/Conversation_base' - type: object properties: last_message: $ref: '#/components/schemas/ConversationMessage_base' description: ConversationMessage first_message: $ref: '#/components/schemas/ConversationMessage_base' description: ConversationMessage matter: $ref: '#/components/schemas/Matter_base' description: Matter messages: type: array items: $ref: '#/components/schemas/ConversationMessage_base' description: ConversationMessage documents: type: array items: $ref: '#/components/schemas/Document_base' description: Document memberships: type: array items: $ref: '#/components/schemas/ConversationMembership' description: ConversationMembership UnredactedParticipant_base: type: object properties: {} Conversation_List: type: object required: - data properties: data: type: array description: Conversation List Response items: $ref: '#/components/schemas/Conversation' ErrorDetail: type: object required: - type - message properties: type: type: string description: Unique name for this error message: type: string description: Detailed message about the error x-tagGroups: - name: Api tags: - Custom Actions - Webhooks - name: Activities tags: - Activities - Activity Descriptions - Activity Rates - Expense Categories - Timers - Utbms Codes - Utbms Sets - name: Accounting tags: - Bank Accounts - Bank Transactions - Bank Transfers - name: Billing tags: - Bills - Billable Clients - Billable Matters - Bill Themes - Interest Charges - Line Items - Outstanding Client Balances - name: Calendars tags: - Calendars - Calendar Entries - Calendar Entry Event Types - Calendar Visibilities - Reminders - name: Clio Payments tags: - Clio Payments Links - Clio Payments Payments - name: Communications tags: - Communications - Conversations - Conversation Messages - name: Contacts tags: - Contacts - Email Addresses - Phone Numbers - Notes - Log Entries - name: Court Rules tags: - Jurisdictions To Triggers - Jurisdictions - Matter Dockets - Service Types - name: Custom Fields tags: - Custom Fields - Custom Field Sets - name: Documents tags: - Documents - Document Versions - Folders - Document Archives - Document Automations - Document Categories - Document Templates - Comments - name: In-app Notifications tags: - My Events - Event Metrics - name: Matters tags: - Matters - Relationships - Clients - Related Contacts - Matter Contacts - Notes - Practice Areas - Log Entries - Matter Stages - Medical Records Details - Medical Records - Medical Bills - Damages - name: Payments tags: - Allocations - Credit Memos - name: Reporting tags: - Reports - Report Presets - Report Schedules - name: Settings tags: - Text Snippets - Billing Settings - Currencies - Tax Rate Configurations - name: Tasks tags: - Tasks - Task Templates - Task Template Lists - Task Types - name: Trust tags: - Trust Line Items - Trust Requests - name: Users tags: - Users - Groups - name: Legal Aid US tags: - Grants - Grant Funding Sources - name: Legal Aid England & Wales tags: - Civil Controlled Rates - Civil Certificated Rates - Criminal Controlled Rates - Expense Categories