generated: '2026-08-17' method: searched probe: true source: https://trust.cloudexmachina.io/ url: https://trust.cloudexmachina.io/ host: cloud-ex-machina.secureframetrust.com platform: Secureframe Trust Center certifications: - SOC 2 - ISO 27001 - GDPR certification_detail: - {name: SOC 2 Type 2, status: achieved, verbatim: 'SOC 2 Type 2'} - {name: ISO 27001, status: planned, target_year: 2026, verbatim: 'ISO 27001: Planned 2026.'} - {name: GDPR, status: addressed, verbatim: 'GDPR: Data Processing Addendum (DPA) available.'} subprocessors: - {name: AWS, purpose: Cloud Provider} - {name: Google LLC, purpose: Google Cloud Platform, AI/ML services} - {name: Anthropic, purpose: AI/ML services} - {name: Nango, purpose: Product integrations} - {name: Sentry, purpose: Performance monitoring and error tracking} controls_documented: - incident response - data retention and disposal - encryption and key management - vendor risk management - uptime and availability monitoring - confidential reporting channel disclosure: policy_url: null contact: null bug_bounty: null note: >- The trust center lists a "Confidential Reporting Channel" control — "A confidential reporting channel is made available to internal personnel and external parties to report security and other identified concerns" — but publishes no reachable policy URL, no security contact address in the served HTML (contact addresses are rendered client-side and were not recoverable from the response body), and no bug bounty program. /.well-known/security.txt returns 404 on www.cloudexmachina.io and a soft-200 HTML shell elsewhere; www.cloudexmachina.io/security returns 404. Because no disclosure channel could be verified, NO VulnerabilityDisclosure or Security pointer is emitted in apis.yml. This is the single clearest, cheapest improvement available to Cloud ex Machina: publish an RFC 9116 /.well-known/security.txt naming a Contact and a Policy. evidence: - source: https://trust.cloudexmachina.io/ http_status: 200 keywords: [soc 2, iso 27001, trust center, gdpr, subprocessor, uptime] - source: https://www.cloudexmachina.io/.well-known/security.txt http_status: 404 - source: https://www.cloudexmachina.io/security http_status: 404