aid: cloudtalk
name: CloudTalk
description: >-
  CloudTalk is an AI-powered cloud call center and business phone system (CCaaS) for sales and
  customer support teams, backed by Point Nine. Its public REST API (served at
  https://my.cloudtalk.io/api, published as OpenAPI 3.0.1 version 1.7) lets developers automate
  calls, contacts, agents, groups, phone numbers, campaigns, tags, SMS, blacklists and notes, and
  read Conversation Intelligence data — transcription, sentiment, topics, talk-listen ratio and
  smart notes — plus initiate VoiceAgent calls. Authentication is HTTPS-only HTTP Basic Auth using
  an API Access Key ID and Secret; responses are JSON, paginated with a Collections Envelope, and
  rate limited to 60 requests per minute per company. Events are delivered through Workflow
  Automation triggers (native and virtual webhooks) rather than the REST API.
url: https://raw.githubusercontent.com/api-evangelist/cloudtalk/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- point-nine
x-tier: enriched
x-tier-reason: portfolio-lead
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
image: https://www.cloudtalk.sk/files/social/1/Share-Img.png
tags:
- Company
- Communications
- Voice
- VoIP
- Call Center
- Contact Center
- CCaaS
- Telephony
- SMS
- Conversation Intelligence
apis:
- aid: cloudtalk:cloudtalk-agents-api
  name: CloudTalk Agents API
  description: All data you can get about your agents.
  humanURL: https://developers.cloudtalk.io/
  baseURL: https://my.cloudtalk.io/api
  tags:
  - Agents
  properties:
  - type: OpenAPI
    url: openapi/cloudtalk-agents-api-openapi.yml
  - type: Documentation
    url: https://developers.cloudtalk.io/
  - type: Authentication
    url: authentication/cloudtalk-authentication.yml
- aid: cloudtalk:cloudtalk-bulks-api
  name: CloudTalk Bulks API
  description: Bulk actions.
  humanURL: https://developers.cloudtalk.io/
  baseURL: https://my.cloudtalk.io/api
  tags:
  - Bulks
  properties:
  - type: OpenAPI
    url: openapi/cloudtalk-bulks-api-openapi.yml
  - type: Documentation
    url: https://developers.cloudtalk.io/
  - type: Authentication
    url: authentication/cloudtalk-authentication.yml
- aid: cloudtalk:cloudtalk-calls-api
  name: CloudTalk Calls API
  description: All data you can get about your calls.
  humanURL: https://developers.cloudtalk.io/
  baseURL: https://my.cloudtalk.io/api
  tags:
  - Calls
  properties:
  - type: OpenAPI
    url: openapi/cloudtalk-calls-api-openapi.yml
  - type: Documentation
    url: https://developers.cloudtalk.io/
  - type: Authentication
    url: authentication/cloudtalk-authentication.yml
- aid: cloudtalk:cloudtalk-campaigns-api
  name: CloudTalk Campaigns API
  description: All data you can get about your campaigns.
  humanURL: https://developers.cloudtalk.io/
  baseURL: https://my.cloudtalk.io/api
  tags:
  - Campaigns
  properties:
  - type: OpenAPI
    url: openapi/cloudtalk-campaigns-api-openapi.yml
  - type: Documentation
    url: https://developers.cloudtalk.io/
  - type: Authentication
    url: authentication/cloudtalk-authentication.yml
- aid: cloudtalk:cloudtalk-contacts-api
  name: CloudTalk Contacts API
  description: All data you can get about your contacts.
  humanURL: https://developers.cloudtalk.io/
  baseURL: https://my.cloudtalk.io/api
  tags:
  - Contacts
  properties:
  - type: OpenAPI
    url: openapi/cloudtalk-contacts-api-openapi.yml
  - type: Documentation
    url: https://developers.cloudtalk.io/
  - type: Authentication
    url: authentication/cloudtalk-authentication.yml
- aid: cloudtalk:cloudtalk-conversation-intelligence-api
  name: CloudTalk Conversation Intelligence API
  description: Conversation Intelligence data about your calls.
  humanURL: https://developers.cloudtalk.io/
  baseURL: https://my.cloudtalk.io/api
  tags:
  - Conversation Intelligence
  properties:
  - type: OpenAPI
    url: openapi/cloudtalk-conversation-intelligence-api-openapi.yml
  - type: Documentation
    url: https://developers.cloudtalk.io/
  - type: Authentication
    url: authentication/cloudtalk-authentication.yml
- aid: cloudtalk:cloudtalk-cuecard-api
  name: CloudTalk CueCard API
  description: CueCards API ver. 1.0.2
  humanURL: https://developers.cloudtalk.io/
  baseURL: https://my.cloudtalk.io/api
  tags:
  - CueCard
  properties:
  - type: OpenAPI
    url: openapi/cloudtalk-cuecard-api-openapi.yml
  - type: Documentation
    url: https://developers.cloudtalk.io/
  - type: Authentication
    url: authentication/cloudtalk-authentication.yml
- aid: cloudtalk:cloudtalk-groups-api
  name: CloudTalk Groups API
  description: The Groups API from CloudTalk — 3 operation(s) for groups.
  humanURL: https://developers.cloudtalk.io/
  baseURL: https://my.cloudtalk.io/api
  tags:
  - Groups
  properties:
  - type: OpenAPI
    url: openapi/cloudtalk-groups-api-openapi.yml
  - type: Documentation
    url: https://developers.cloudtalk.io/
  - type: Authentication
    url: authentication/cloudtalk-authentication.yml
- aid: cloudtalk:cloudtalk-numbers-api
  name: CloudTalk Numbers API
  description: All data you can get about your numbers.
  humanURL: https://developers.cloudtalk.io/
  baseURL: https://my.cloudtalk.io/api
  tags:
  - Numbers
  properties:
  - type: OpenAPI
    url: openapi/cloudtalk-numbers-api-openapi.yml
  - type: Documentation
    url: https://developers.cloudtalk.io/
  - type: Authentication
    url: authentication/cloudtalk-authentication.yml
- aid: cloudtalk:cloudtalk-other-api
  name: CloudTalk Other API
  description: All other helper endpoints.
  humanURL: https://developers.cloudtalk.io/
  baseURL: https://my.cloudtalk.io/api
  tags:
  - Other
  properties:
  - type: OpenAPI
    url: openapi/cloudtalk-other-api-openapi.yml
  - type: Documentation
    url: https://developers.cloudtalk.io/
  - type: Authentication
    url: authentication/cloudtalk-authentication.yml
- aid: cloudtalk:cloudtalk-sms-api
  name: CloudTalk Sms API
  description: Sms handling.
  humanURL: https://developers.cloudtalk.io/
  baseURL: https://my.cloudtalk.io/api
  tags:
  - Sms
  properties:
  - type: OpenAPI
    url: openapi/cloudtalk-sms-api-openapi.yml
  - type: Documentation
    url: https://developers.cloudtalk.io/
  - type: Authentication
    url: authentication/cloudtalk-authentication.yml
- aid: cloudtalk:cloudtalk-tags-api
  name: CloudTalk Tags API
  description: All data you can get about your tags.
  humanURL: https://developers.cloudtalk.io/
  baseURL: https://my.cloudtalk.io/api
  tags:
  - Tags
  properties:
  - type: OpenAPI
    url: openapi/cloudtalk-tags-api-openapi.yml
  - type: Documentation
    url: https://developers.cloudtalk.io/
  - type: Authentication
    url: authentication/cloudtalk-authentication.yml
- aid: cloudtalk:cloudtalk-voiceagent-api
  name: CloudTalk VoiceAgent API
  description: VoiceAgent API ver. 1.0.0
  humanURL: https://developers.cloudtalk.io/
  baseURL: https://my.cloudtalk.io/api
  tags:
  - VoiceAgent
  properties:
  - type: OpenAPI
    url: openapi/cloudtalk-voiceagent-api-openapi.yml
  - type: Documentation
    url: https://developers.cloudtalk.io/
  - type: Authentication
    url: authentication/cloudtalk-authentication.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: DeveloperPortal
  url: https://developers.cloudtalk.io/
- type: Documentation
  url: https://developers.cloudtalk.io/
- type: APIReference
  url: https://developers.cloudtalk.io/
- type: Support
  url: https://help.cloudtalk.io/en/
- type: Blog
  url: https://www.cloudtalk.io/blog/
- type: GitHubOrganization
  url: https://github.com/CloudTalk-io
- type: Roadmap
  url: https://releases.cloudtalk.io/
- type: StatusPage
  url: https://status.cloudtalk.io/
- type: Pricing
  url: https://www.cloudtalk.io/pricing/
- type: SignUp
  url: https://www.cloudtalk.io/signup/
- type: TermsOfService
  url: https://www.cloudtalk.io/terms-and-conditions/
- type: PrivacyPolicy
  url: https://www.cloudtalk.io/privacy-notice/
- type: Authentication
  url: authentication/cloudtalk-authentication.yml
- type: Conventions
  url: conventions/cloudtalk-conventions.yml
- type: RateLimits
  url: conventions/cloudtalk-conventions.yml
- type: ErrorCatalog
  url: errors/cloudtalk-problem-types.yml
- type: Lifecycle
  url: lifecycle/cloudtalk-lifecycle.yml
- type: Conformance
  url: conformance/cloudtalk-conformance.yml
- type: Compliance
  url: https://trust.cloudtalk.io/
- type: TrustCenter
  url: security/cloudtalk-trust-center.yml
- type: Security
  url: https://trust.cloudtalk.io/
- type: VulnerabilityDisclosure
  url: security/cloudtalk-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/cloudtalk-domain-security.yml
- type: DataModel
  url: data-model/cloudtalk-data-model.yml
- type: Webhooks
  url: asyncapi/cloudtalk-webhooks.yml
- type: MCPServer
  url: mcp/cloudtalk-mcp.yml
- type: AgentSkill
  url: skills/_index.yml
- type: LLMsTxt
  url: llms/cloudtalk-llms.txt
- type: Overlay
  url: overlays/cloudtalk-openapi-overlay.yaml
- type: AgenticAccess
  url: agentic-access/cloudtalk-agentic-access.yml
- type: Website
  url: https://www.cloudtalk.io
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence