generated: '2026-07-18' method: searched source: https://developers.cloudtalk.io/ docs: https://developers.cloudtalk.io/ api: openapi/cloudtalk-openapi.json authentication: style: HTTP Basic (Access Key ID + Access Key Secret) transport: HTTPS only ref: authentication/cloudtalk-authentication.yml idempotency: supported: false notes: >- CloudTalk documents no idempotency-key mechanism. PUT is used to create and POST to update; POST /calls/create.json can return 409 Conflict but there is no client-supplied idempotency key documented. pagination: style: page-number envelope: Collections Envelope (responseData object) request_params: - page - limit response_fields: - responseData.itemsCount - responseData.pageCount - responseData.pageNumber - responseData.limit - responseData.data versioning: scheme: none-in-path current: '1.7' notes: >- The API is served at a single unversioned base path (https://my.cloudtalk.io/api); the OpenAPI document carries info.version 1.7. Endpoints use a `.json` suffix convention (e.g. /agents/index.json). http_methods: GET: read / query (no modifications) PUT: create resources POST: update resources DELETE: delete resources PATCH: not used content_negotiation: request: Content-Type header for POST/PUT bodies response: JSON only (XML unsupported); Accept header of application/json expected on GET/HEAD, else 404/406 may be returned encoding: UTF-8 (JSON per RFC 4627) dates: ISO 8601, UTC timezone rate_limiting: default: 60 operations per minute per company status_code: 429 Too Many Requests headers: - X-CloudTalkAPI-Limit - X-CloudTalkAPI-Remaining - X-CloudTalkAPI-ResetTime ref: null error_envelope: shape: >- Error Envelope — { "responseData": { "status": , "message": } }. Some endpoints return { "success": false, "message": ... } (Error schema) or { "success": false, "errors": [...] } (CueCardError). Conversation Intelligence endpoints do NOT use the response envelopes. ref: errors/cloudtalk-problem-types.yml metadata: supported: false request_tracing: supported: false notes: No request-id / correlation-id header documented.