generated: '2026-09-02'
method: searched
source: >-
  https://www.code24.nl/mconsole-voor-beheerders, https://www.code24.nl/router24,
  https://www.code24.nl/kwaliteitsbeleid, https://support.code24.nl, https://klanten.code24.nl —
  probed 2026-09-02.
release_cadence:
  documented: true
  interval: every 3 weeks
  evidence: >-
    "Er is iedere drie weken een nieuwe release, waarin nieuwe functionaliteiten en verbeteringen
    beschikbaar worden gesteld." — https://www.code24.nl/mconsole-voor-beheerders
  note: >-
    A stated cadence, not a version scheme. CODE24 publishes no version numbers, no dated public
    release notes and no public changelog; release notes appear to live behind the customer portal
    (klanten.code24.nl, which 303-redirects to /login).
versioning:
  scheme: null
  documented: false
  note: No public versioning policy, no version identifiers in any public material.
deprecation:
  policy_published: false
  sunset_header: unknown
  deprecation_header: unknown
  note: >-
    No deprecation or sunset policy found on any public page. No Deprecation pointer is emitted in
    apis.yml, because none is published.
status_page:
  published: false
  probed:
  - url: https://status.code24.nl/
    status: '<no dns>'
  - url: https://statuspage.code24.nl/
    status: '<no dns>'
  note: >-
    No status page resolves on any code24.nl subdomain. Incident and availability communication
    appears to run through the customer portal and the Jira Service Desk at support.code24.nl,
    both of which require a login. No StatusPage pointer is emitted, because none is published.
sla:
  published: false
  note: >-
    CODE24 sells a 24/7 on-call support subscription and runs an ISO 9001 quality-management
    system with KPIs on primary business processes and annual external audit, but publishes no
    uptime target, credit schedule or SLA document.
support:
  channels:
  - type: service-desk
    url: https://support.code24.nl
    access: login-required
    note: Atlassian Jira Service Management customer portal (redirects to support.desk.code24.nl).
  - type: customer-portal
    url: https://klanten.code24.nl
    access: login-required
  - type: phone
    value: '+31 72 20 40 300'
    hours: Mon-Fri 08:30-17:00
  - type: e-learning
    url: https://code24.learnamp.com
    access: login-required
audits:
- name: MedMij DVA qualification
  cadence: annual
  evidence: >-
    "De architectuur en technische specificaties van Router24 worden jaarlijks geaudit, om te
    toetsen of we de rol op de juiste manier vervullen." — https://www.code24.nl/router24
- name: ISO 9001 quality management system
  cadence: annual
  evidence: https://www.code24.nl/kwaliteitsbeleid
deprecated_operations: []