generated: '2026-07-18'
method: searched
source: https://docs.cognigy.com/ai/for-developers/developers/api-and-cli/
description: >-
  Cognigy provides a dedicated Trial environment separate from the production SaaS
  (App) environment. API keys and the API base URL are scoped per environment, so
  a trial key exercises the same REST API surface against isolated trial data.
environments:
- name: Trial
  base_url: https://api-trial.cognigy.ai
  app_url: https://trial.cognigy.ai/
  signup: https://www.cognigy.com/get-demo
  description: Free trial environment for evaluating and building against Cognigy.AI.
- name: SaaS (App)
  base_url: https://api-app.cognigy.ai
  app_url: https://app.cognigy.ai/
  description: Production multi-tenant SaaS environment.
- name: NiCE CXone
  base_url: https://cognigy-api-<region>.nicecxone.com
  description: Cognigy delivered within the NiCE CXone platform (region-scoped host).
- name: On-premises
  base_url: BACKEND_BASE_URL_WITH_PROTOCOL environment variable
  description: Self-hosted deployment; base URL configured per install.
notes:
- No published magic/test payment values — Cognigy is a conversational-AI platform, not a payments provider.
- Test isolation is achieved by using a Trial-environment API key against the trial base URL.