generated: '2026-08-13'
method: searched
source: https://community.com/pricing
currency: null
billing_period: null
model: contact-sales
plan_count: 3
plans:
- name: Small Business
  price: null
  currency: null
  billing_period: null
  audience: smaller teams getting started
  included_quota: null
  overage: null
  limits: null
  signup: https://community.com/signup/book-a-demo
- name: Mid Market
  price: null
  currency: null
  billing_period: null
  audience: teams with large audiences
  badge: Most popular
  included_quota: null
  overage: null
  limits: null
  signup: https://community.com/signup/book-a-demo
- name: Enterprise
  price: null
  currency: null
  billing_period: null
  audience: large organizations
  packaging: fully customizable package
  included_quota: null
  overage: null
  limits: null
  signup: https://community.com/signup/book-a-demo
notes: >-
  Community names three tiers on its public pricing page but publishes no price,
  currency, billing period, message/member quota, or overage for any of them.
  The page states that "plan-based pricing scales with your needs" and routes
  every tier to "Get your tailored quote" / book-a-demo, so this is a
  contact-sales pricing model with named tiers rather than published plans.
  Every price field is recorded as null on purpose — Community does not publish
  the number, and no figure is inferred from third-party review sites.
api_provisioning: >-
  API access is not attached to a published plan. Both the Async REST API and
  the Data Export API must be enabled per account seat by the Community team
  (https://developer.community.com/reference/getting-started-with-your-api),
  via a technical onboarding packet — contact saleseng@community.com.