name: Commusoft FinOps
description: >-
  FinOps Framework FOCUS-aligned cost and usage analysis for Commusoft field
  service management platform subscriptions. Commusoft uses a per-user
  licensing model with contracted, rolling monthly, and daily license tiers.
  API access is bundled with the core platform subscription rather than
  charged separately by consumption. Cost optimization focuses on license
  type selection, user count management, and add-on module adoption.
specificationVersion: "1.0"
url: https://www.commusoft.com/en-us/plans/
focusVersion: "1.0"
provider: Commusoft
productFamily: Field Service Management
costModel: subscription
billingDimensions:
  - name: Licensed Users
    description: >-
      Per-user licensing is the primary cost driver for Commusoft. Users are
      counted against contracted, monthly rolling, or daily license buckets.
    unit: user
    billingCycle: annual-or-monthly
    notes: Minimum 6 users for the core Jobs platform.
  - name: Contracted Licenses
    description: >-
      12-month committed licenses with locked-in per-user pricing. Lowest
      effective cost per user for permanent full-time staff.
    unit: user/year
    commitmentType: committed
    term: 12-month
  - name: Monthly Rolling Licenses
    description: >-
      Flexible monthly licenses added above the contracted base. Higher
      effective per-user cost than contracted, suited for seasonal workers.
    unit: user/month
    commitmentType: on-demand
    term: monthly
  - name: Daily Licenses
    description: >-
      Daily licenses billed monthly based on actual days used. Highest
      effective per-user cost, optimized for subcontractors and ad-hoc workers.
    unit: user/day
    commitmentType: on-demand
    term: daily
  - name: Add-on Modules
    description: >-
      Optional premium modules (Fleet+, Sales+, Analytics+, AI:den+, SMS+)
      billed as incremental subscriptions on top of the core platform fee.
    unit: module/account
    billingCycle: annual-or-monthly
costOptimization:
  - name: License Mix Optimization
    description: >-
      Maximize contracted licenses for permanent staff to lock in the lowest
      per-user rate. Use monthly rolling licenses for seasonal demand spikes
      and daily licenses only for true subcontractor or casual use cases.
    potentialSavings: high
  - name: Add-on Module Audit
    description: >-
      Periodically audit active add-on modules (Fleet+, Sales+) against
      actual usage to identify unused subscriptions that can be removed.
    potentialSavings: medium
  - name: User Count Right-sizing
    description: >-
      At annual renewal, reconcile contracted user count against actual active
      users to avoid paying for unused seats over the next commitment term.
    potentialSavings: medium
  - name: API Integration Efficiency
    description: >-
      API access is bundled with the platform subscription at no additional
      cost. Optimize integration workflows via Zapier or direct API to reduce
      manual data entry labor costs, improving ROI on the subscription.
    potentialSavings: operational
usage:
  apiCost: bundled
  apiCostDescription: >-
    Commusoft API access is included with the platform subscription. There
    are no separate API call charges, per-request fees, or consumption-based
    billing for API usage. Cost management focuses on the subscription tier
    and user count rather than API consumption metrics.
  dataExportCost: bundled
  supportCost: included