generated: '2026-09-05'
method: searched
source: https://docs.ixhello.com/ixhc2/deployments/chat-widgets
note: >-
  iX Hello ships embeddable client-side surfaces rather than a component library on a CDN: a
  configurable webchat widget embedded on the customer's own site, a shareable direct chat link,
  a full-screen digital-assistant / avatar surface with a kiosk mode, and embedded reporting.
  No loader script URL, package name or pinned version is published anywhere in the documentation —
  the embed snippet is produced inside the iX Hello console at deploy time — so this artifact
  records the component families and their published configuration contract, not a script tag we
  did not see.
families:
  - name: Chat Widget
    product: iX Hello Customer v2
    kind: embeddable web chat
    docs: https://docs.ixhello.com/ixhc2/deployments/chat-widgets
    configuration:
      - {setting: Name, description: unique identifier used to reference the widget from a flow deployment}
      - {setting: Allowed Domains, description: 'explicit list of fully-qualified https:// URLs where the widget may run; wildcards are NOT supported and a widget embedded on an unlisted site will not load'}
      - {setting: Widget Title, description: text in the chat header}
      - {setting: Primary Color, description: header/button/accent brand color}
      - {setting: Secondary Color, description: background/highlight color}
      - {setting: Avatar, description: 'PNG, exactly 200x200px, max 200 KB; saved separately from the other appearance settings'}
    operational_note: appearance changes are cached and can take up to 24 hours to appear on live sites, while the in-console preview updates immediately
    deployment: connected to a flow via Deployments -> deploy a flow (https://docs.ixhello.com/ixhc2/flows/deploy-flow)
  - name: Webchat Assistant
    product: iX Hello Customer (v1)
    kind: embeddable web chat
    docs: https://docs.ixhello.com/ixhc/general/ix-hello-basic-mode/webchat-assistant
    variants:
      - {name: Direct Chat Link, docs: https://docs.ixhello.com/ixhc/general/ix-hello-basic-mode/webchat-assistant/direct-chat-link, description: hosted standalone chat URL shareable without embedding}
      - {name: Embedded Chat Assistant, docs: https://docs.ixhello.com/ixhc/general/ix-hello-basic-mode/webchat-assistant/embedded-chat-assistant, description: assistant embedded inside a host page}
  - name: Digital Assistant
    product: iX Hello Customer (v1)
    kind: hosted full-surface assistant
    docs: https://docs.ixhello.com/ixhc/general/ix-hello-basic-mode/digital-assistant
    variants:
      - {name: Digital Avatar, docs: https://docs.ixhello.com/ixhc/general/ix-hello-basic-mode/digital-assistant/digital-avatar}
      - {name: Kiosk Mode, docs: https://docs.ixhello.com/ixhc/general/ix-hello-basic-mode/digital-assistant/kiosk-mode}
  - name: Embedded reporting
    product: iX Hello Reporting (Premium)
    kind: embedded dashboard
    docs: https://docs.ixhello.com/ix-hello-reporting/premium-reporting/tableau-embedded-toolbar
    note: Tableau-backed embedded reporting toolbar — third-party render surface exposed inside the product
loader_libraries: []
registry_distribution: none