specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Concord
providerId: concord-com
created: '2026-07-12'
modified: '2026-07-12'
reconciled: false
tags:
- Contract Management
- CLM
- E-Signature
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Concord spend. Concord is a per-seat SaaS contract lifecycle
  management subscription billed annually, with all plans including unlimited
  electronic signatures and no per-document fees. Cost is driven primarily by
  the plan tier (Essentials, Business, Enterprise) and the number of seats above
  each plan's included allotment, rather than by API call volume - the REST API
  carries no separate metered fee and is included on paid plans. Because billing
  is seat-based and annual, the dominant FinOps levers are right-sizing the seat
  count and choosing the tier that matches required features (workflows,
  reporting, SSO), not per-request optimization.
notes: >-
  Per-seat rates and included-seat counts vary by source and negotiation and are
  not reconciled here; verify on the Concord pricing page during reconciliation.
  There is no usage-metered API charge, so API cost allocation is effectively a
  share of the seat-based subscription.
sources:
- https://www.concord.app/pricing/
- https://help.concord.app/concord-api
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Concord
serviceCategory: Contract Lifecycle Management
billingModel:
  pricingCategory: Subscription-Based
  billingFrequency: Annual
  billingCurrency: USD
  chargeCategories:
  - Purchase
  - Usage
  - Adjustment
focusColumns:
  ServiceName: Concord
  ServiceCategory: Contract Lifecycle Management
  ProviderName: Concord
  PublisherName: Concord
  InvoiceIssuerName: Concord
  BillingCurrency: USD
  ChargeCategory: Purchase
  PricingCategory: Subscription-Based
meters:
- name: base_subscription
  description: Flat annual base subscription for the chosen plan tier, including a bundled seat allotment.
  unit: subscription
  aggregation: sum
  dimensions:
  - account
  - plan
- name: additional_seats
  description: Per-user seats beyond the plan's included allotment, billed per seat per month.
  unit: seats
  aggregation: sum
  dimensions:
  - account
  - plan
principles:
- name: Visibility
  description: Track active seats against the plan's included allotment and the annual contract value; the API itself is unmetered.
- name: Allocation
  description: Map seats and the subscription to the teams and legal/procurement functions that use Concord.
- name: Optimization
  description: Right-size seat counts and pick the tier whose bundled features (workflows, reporting, SSO) match need, since spend is seat- and tier-driven, not API-call-driven.
- name: Accountability
  description: Assign an owner to review seat utilization and renewal terms ahead of the annual billing cycle.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com