generated: '2026-08-09'
method: searched
source: https://docs.connexpay.com/reference/decline-codes
x-evidence:
  fetched: '2026-08-09'
  url: https://docs.connexpay.com/reference/decline-codes
  http_status: 200
summary: ConnexPay publishes processor decline/status codes for its PayIn (Sales) authorization surface, split into three regional tables (US, EU/UK, and Canada by card brand), plus a separate PayOut (virtual-card authorization) decline list for cards ConnexPay itself issues.
surfaces:
- surface: PayIns / Sales authorizations
  docs: https://docs.connexpay.com/reference/decline-codes
  envelope_field: processorStatusCode / processorResponseMessage
  note: Codes are the acquirer/processor response returned on the Sales API authorization result. Risk-related declines configured with Equifax (Kount 360) or another risk provider are excluded from these tables.
- surface: PayOuts / Purchase (virtual card) authorizations
  docs: https://docs.connexpay.com/reference/decline-codes-purchases
  envelope_field: decline message
  note: Declines raised by ConnexPay when a supplier attempts to authorize a virtual card ConnexPay issued.
counts:
  us: 523
  eu_uk: 39
  ca: 113
  payout: 18
decline_codes:
- code: D0001
  message: Duplicate Request (Approved previously)
  description: The transaction was already performed and approved. Verify if the request was submitted twice for the same transaction ID or external reference number.
  region: US
- code: D0003
  message: Duplicate Request (Declined previously)
  description: The transaction was already performed and declined. Verify if the request was submitted twice for the same transaction ID or external reference number.
  region: US
- code: D0004
  message: Reversal Not Allowed
  description: The transaction is not authorized for reversal. This error may occur because the transaction was not settled, was declined, or already reversed.
  region: US
- code: D0005
  message: Return Not Allowed
  description: The transaction is not authorized for return. This error may occur because the transaction was not settled, was declined, or already reversed.
  region: US
- code: D0006
  message: Supervisor Override Required
  region: US
- code: D0007
  message: Modify Transaction Not Allowed
  description: The transaction is not authorized for modification. This error may occur because the transaction was already settled, or was declined.
  region: US
- code: D0008
  message: Possible Duplicate Request
  description: This is a duplicate request. The credentials for this transaction (i.e. amount, card number or same service) are the same as another transaction submitted less than one minute apart.
  region: US
- code: D0009
  message: Duplicate Request (Reversed previously)
  description: The request with the same credentials (amount, card number, or same service) hit the server twice within a minute.
  region: US
- code: E0010
  message: Inactive Device (Terminal)
  description: The device is not registered, or is inactive in the system.
  region: US
- code: E0011
  message: Device (Terminal) Configuration missing
  description: The configuration parameter is missing.
  region: US
- code: E0012
  message: Insufficient privileges
  region: US
- code: E0013
  message: Incremental Auth Not Allowed
  region: US
- code: E0015
  message: Unable to process your request. Settlement InProgress.
  description: The transaction settlement is in progress.
  region: US
- code: E0016
  message: Functionality currently not available.
  description: The functionality is not supported.
  region: US
- code: E0020
  message: Inactive Merchant (Account)
  description: The merchant is not registered, or is inactive in the system.
  region: US
- code: E0021
  message: Merchant (Account) configuration missing
  description: The configuration parameter is missing.
  region: US
- code: E0022
  message: Processor configuration missing
  description: The processor parameter is missing.
  region: US
- code: D0023
  message: Merchant already active
  region: US
- code: E0030
  message: Unique ID Error The terminal unique ID is invalid, or is not registered in the system.
  region: US
- code: D0050
  message: Inactive terminal (Backend)
  description: The device is inactive, or is not registered at the host.
  region: US
- code: D0060
  message: Inactive account (Backend)
  description: The account is inactive, or is not registered at the host.
  region: US
- code: D0070
  message: Unique ID Error (Backend)
  description: The terminal unique ID is invalid, or is not registered at the host.
  region: US
- code: D0080
  message: Duplicate Request (Backend)
  description: This is a duplicate transaction. This transaction was already approved and processed.
  region: US
- code: D0090
  message: Reversal Not Allowed (Backend)
  description: The transaction is not authorized for reversal. This error may occur because the transaction was settled, declined, or already reversed.
  region: US
- code: D0091
  message: Return Not Allowed (Backend)
  description: The transaction is not authorized for return. This error may occur because the transaction was settled, declined, or already reversed.
  region: US
- code: D0092
  message: Request Format Error (Backend)
  region: US
- code: D0093
  message: Encryption failure from host
  region: US
- code: D0094
  message: Return not allowed, Card number requested does not match with original transaction card number
  region: US
- code: D0095
  message: Invalid taskID
  region: US
- code: D0096
  message: Currency code mismatch with original transaction
  region: US
- code: D0097
  message: Multiple amount format in single request not supported
  region: US
- code: D0098
  message: Multiple tax with same tax type is not allowed.
  description: A request includes multiple tax with same tax type.
  region: US
- code: E0110
  message: System Error (BillParam)
  region: US
- code: E0111
  message: System Error (UBillACC)
  region: US
- code: E0200
  message: System Error (Tran)
  region: US
- code: E0201
  message: System Error (BillpayTran)
  region: US
- code: E0202
  message: System Error (CardTran)
  region: US
- code: E0203
  message: System Error (CheckTran)
  region: US
- code: E0204
  message: System Error (MTTran)
  region: US
- code: E0205
  message: System Error (MOTran)
  region: US
- code: E0206
  message: System Error (AccTran)
  region: US
- code: E0207
  message: System Error (Shipping_Info Tran)
  region: US
- code: E0208
  message: System Error (Products Tran)
  region: US
- code: E0209
  message: System Error (Override Tran)
  region: US
- code: E0210
  message: System Error (PayMode Tran)
  region: US
- code: E0300
  message: System Error (UTran)
  region: US
- code: E0301
  message: System Error (BillpayUTran)
  region: US
- code: E0302
  message: System Error (CardUTran)
  region: US
- code: E0303
  message: System Error (CheckUTran)
  region: US
- code: E0304
  message: System Error (MTUTran)
  region: US
- code: E0305
  message: System Error (MoUTran)
  region: US
- code: E0306
  message: System Error (ACCUTran)
  region: US
- code: E0310
  message: System Error (BillPay WAY UTran)
  region: US
- code: E0311
  message: System Error (BillPay WAY Seq)
  region: US
- code: E0350
  message: System Error (UTranStatus)
  region: US
- code: E0360
  message: System Error (PERIUTran)
  region: US
- code: E0370
  message: System Error (SearchTran)
  region: US
- code: E0380
  message: System Error (chkc history)
  region: US
- code: E0400
  message: System Error (Login)
  region: US
- code: E0450
  message: System Error (NoFee)
  region: US
- code: E0451
  message: System Error (GetFEE)
  region: US
- code: E0460
  message: System Error (EXRate)
  region: US
- code: E0470
  message: System Error (PhCountry)
  region: US
- code: E0480
  message: System Error (PrePay Number)
  region: US
- code: E0481
  message: System Error (PrePay update)
  region: US
- code: E0482
  message: System Error (PrePay List)
  region: US
- code: E0490
  message: System Error (Bin Lookup)
  region: US
- code: E0491
  message: System Error (Merchant Bin Lookup)
  region: US
- code: E0500
  message: System Error (BrdCorp)
  region: US
- code: E0501
  message: System Error (BrdMer)
  region: US
- code: E0502
  message: System Error (Upate DeviceProc)
  region: US
- code: E0503
  message: System Error (Upate MerchProductProc)
  region: US
- code: E0504
  message: System Error (Upate LogoProc)
  region: US
- code: E0510
  message: System Error (Upate MerchantProc)
  region: US
- code: E0511
  message: System Error (Upate OperatorProc)
  region: US
- code: E0550
  message: System Error (Search Corporation)
  region: US
- code: E0551
  message: System Error (Search Merchant)
  region: US
- code: E0560
  message: System Error (Modify Schedule)
  region: US
- code: E0561
  message: System Error (Modify Payment)
  region: US
- code: E0600
  message: System Error (CCust)
  region: US
- code: E0601
  message: System Error (CCustID)
  region: US
- code: E0610
  message: System Error (UCust)
  region: US
- code: E0611
  message: System Error (UCustID)
  region: US
- code: E0620
  message: System Error (SCust)
  region: US
- code: E0621
  message: System Error (CustDt)
  region: US
- code: E0630
  message: System Error (ECustACC)
  region: US
- code: E0631
  message: System Error (ECust)
  region: US
- code: E0632
  message: System Error (Deactivate Cust Account)
  region: US
- code: E0650
  message: System Error (CRec)
  region: US
- code: E0651
  message: System Error (CRecID)
  region: US
- code: E0660
  message: System Error (URec)
  region: US
- code: E0661
  message: System Error (URecID)
  region: US
- code: E0670
  message: System Error (SRec)
  region: US
- code: E0671
  message: System Error (RecDt)
  region: US
- code: E0672
  message: System Error (CAdminTran)
  region: US
- code: E0673
  message: System Error (BoardFee)
  region: US
- code: E0713
  message: Transaction Key Expired
  description: Transaction Key provided in request is expired. Register new key with our system.
  region: US
- code: E0720
  message: System Error(Async Insert)
  region: US
- code: E0721
  message: System Error (Async Update)
  region: US
- code: E0722
  message: System Error (Async Call Fail)
  region: US
- code: E0723
  message: System Error (Async Select Fail)
  region: US
- code: E0724
  message: System Error (Key Gen Fail)
  description: System Error. Please contact help desk.
  region: US
- code: E0800
  message: System Error (KeyNox Error)
  region: US
- code: E0910
  message: Time out
  region: US
- code: E0911
  message: System Error
  region: US
- code: E0912
  message: Error on Host
  region: US
- code: D1001
  message: Account Number Invalid
  description: Account number provided in request is not a valid account number.
  region: US
- code: D1002
  message: Valid Account, Cash payments only.
  region: US
- code: D1003
  message: Amount invalid.
  region: US
- code: D1004
  message: Biller ID Invalid.
  description: Biller ID provided in request is not valid.
  region: US
- code: D1005
  message: Cash only biller.
  region: US
- code: D1006
  message: Bill Pay Processor Code is missing or is incorrect. Processing host is not configured please contact help desk.
  region: US
- code: D1007
  message: One or more Fields missing or incorrect.
  region: US
- code: D1020
  message: Pre Pay Number not available.
  region: US
- code: D1201
  message: Unable to determine merchant ID.
  description: Merchant is not register with Mobilozophy.
  region: US
- code: D1202
  message: Unable to process your request.
  region: US
- code: D1203
  message: Invalid redemption code.
  description: Redemption code provided in request is invalid.
  region: US
- code: D1204
  message: Unable to determine coupon ID.
  description: Unable to determine coupon ID.
  region: US
- code: D1205
  message: Coupon not valid at this location.
  description: Coupon not valid at this location.
  region: US
- code: D1206
  message: Minimum Purchase Amount criteria not met.
  description: Minimum Purchase Amount criteria not met.
  region: US
- code: D1207
  message: Either end user ID or registration ID is required.
  description: Either end user ID or registration ID is required.
  region: US
- code: D1208
  message: Unable to modify coupon.
  description: Modification of coupon data is not allowed.
  region: US
- code: D1209
  message: Unable to modify coupon.
  description: Modification of coupon data is not allowed.
  region: US
- code: D1210
  message: Unable to modify coupon.
  description: Modification of coupon data is not allowed.
  region: US
- code: D1211
  message: Unable to modify coupon.
  description: Modification of coupon data is not allowed.
  region: US
- code: D1212
  message: This code has already been redeemed.
  description: This code has already been redeemed.
  region: US
- code: D1213
  message: This code has been deleted.
  description: This code has been deleted.
  region: US
- code: D1214
  message: Invalid store ID.
  description: Invalid store ID.
  region: US
- code: D1215
  message: Invalid amount.
  description: Amount provided in request is invalid.
  region: US
- code: D1217
  message: Coupon service is temporarily unavailable.
  description: Coupon service is temporarily unavailable.
  region: US
- code: D1999
  message: General Bill Pay Decline.
  description: General declined please contact help desk.
  region: US
- code: D2001
  message: Refer to Issuer.
  description: The merchant must call the issuer to obtain verbal authorization.
  region: US
- code: D2002
  message: Suspected Card (pick-up, hot-card)
  description: 'This credit card has been flagged for fraud. the merchant should call the number on the back of the card to obtain further instructions. Suspected card error occurs in the following scenarios: 1-The card is restricted by the issuer 2-Loss of card is reported 3-Theft of card is reported'
  region: US
- code: D2003
  message: Honor with identification?
  description: The card is not identified.
  region: US
- code: D2004
  message: Invalid Amount
  description: The amount exceeds the limits established by the issuer for this type of transaction.
  region: US
- code: D2005
  message: Invalid Card
  description: The issuer indicates that this card is invalid.
  region: US
- code: D2006
  message: No such issuer
  description: The card issuer number is invalid.
  region: US
- code: D2007
  message: Invalid fee
  description: The transaction fee is unacceptable.
  region: US
- code: D2008
  message: Incorrect Pin
  description: The PIN entered by the cardholder is incorrect.
  region: US
- code: D2009
  message: Pin attempts exceeded
  description: The number of attempts to enter the PIN has exceeded.
  region: US
- code: D2010
  message: Key synchronization failed from the host
  description: The failure of a key synchronization from the host.
  region: US
- code: D2011
  message: Expired Card
  description: The card has expired.
  region: US
- code: D2012
  message: Insufficient Funds
  description: The credit limit for this account has exceeded, or the amount is not enough to perform the transaction.
  region: US
- code: D2013
  message: Invalid From Account
  description: The transaction account is invalid.
  region: US
- code: D2014
  message: Invalid To Account
  description: The transaction account is invalid.
  region: US
- code: D2015
  message: Withdrawal Limit exceeded
  description: The withdrawal limit on an account is exceeded.
  region: US
- code: D2016
  message: Withdrawal frequency exceeded
  description: The withdrawal frequency on an account is exceeded.
  region: US
- code: D2017
  message: Time limit for Pre-Auth reached
  description: The time for Pre-Auth has reached its limit.
  region: US
- code: D2018
  message: AVS FAILED
  description: The address verification has failed and the merchant is configured for auto decline on AVS failure.
  region: US
- code: D2019
  message: Billing ZIP Mismatch
  description: The zip provided does not match the billing address on file and merchant is configured for auto decline on ZIP code mismatch.
  region: US
- code: D2020
  message: CVV2 verification failed
  description: The V code provided is invalid or does not match what is on file and merchant set up for auto decline on CVV2 failure.
  region: US
- code: D2021
  message: Issuer or Switch inoperative
  description: The bank is unavailable to authorize this transaction.
  region: US
- code: D2022
  message: Duplicate transaction ( Same amount / Account)
  description: The transaction with same amount and account is performed twice.
  region: US
- code: D2023
  message: Balance unavailable for inquiry
  description: The balance cannot be validated.
  region: US
- code: D2024
  message: Check Digit Err
  description: The credit card number entered did not pass validation. Correct and re-enter the credit card number.
  region: US
- code: D2025
  message: Excluded Bin ID for Merchant
  description: Card is not allowed to do transaction at this merchant.
  region: US
- code: D2026
  message: Do not honor
  description: The transaction was declined by the issuer.
  region: US
- code: D2027
  message: AVS and CVV2 failed
  description: The address verification and V code verification failed and merchant set up for auto decline on AVS anc CVV2 failure.
  region: US
- code: D2028
  message: Invalid Date
  description: The credit card expiration date is invalid. Verify and re-enter the expiration date.
  region: US
- code: D2029
  message: Invalid Service / Suspected Fraud
  description: The transaction is declined by the issuer. Call the 800 number on the back of the card for further detail from the card issuer.
  region: US
- code: D2030
  message: Host Validation Error
  description: The host is an invalid host.
  region: US
- code: D2031
  message: Activity Limit exceeded
  description: The daily card activity limit has been exceeded.
  region: US
- code: D2032
  message: Cannot complete because of Violation
  description: The transaction cannot be completed because the credit card account has been flagged with a violation.
  region: US
- code: D2033
  message: Debit Pin Required
  region: US
- code: D2034
  message: Debit Pin Required
  description: The BIN is blocked by the issuer.
  region: US
- code: D2035
  message: Check Service authentication failure
  region: US
- code: D2039
  message: Could Not Retrieve a Valid Card Number for Token
  region: US
- code: E2042
  message: No Card found for the BIN No Card found for the BIN
  region: US
- code: D2200
  message: UNKNOWN_ERROR
  region: US
- code: D2201
  message: CONTENT_TYPE_NOT_SET
  region: US
- code: D2202
  message: UNKNOWN_CONTENT_TYPE
  region: US
- code: D2203
  message: CONTENT_LENGTH_NOT_SET
  region: US
- code: D2204
  message: INCOMING_REQUEST_READ_ERROR
  region: US
- code: D2205
  message: OUTGOING_RESPONSE_SEND_ERROR
  region: US
- code: D2206
  message: INPUT_VALIDATION_ERROR
  region: US
- code: D2208
  message: OCT_FAILED
  region: US
- code: D2209
  message: AFT_FAILED
  region: US
- code: D2210
  message: AFTR_FAILED
  region: US
- code: D2211
  message: REMOTE_VPP_ERROR
  region: US
- code: D2212
  message: INVALID_ISSUER_COUNTRY_CODE
  region: US
- code: D2213
  message: FAST_FUNDS_NOT_ENABLED
  region: US
- code: D2214
  message: INTERNAL_ERROR
  region: US
- code: D2215
  message: ACNL_FAILED
  region: US
- code: D2216
  message: ReceiverLimitExceeded
  region: US
- code: D2800
  message: Invalid FCS ID
  region: US
- code: D2801
  message: Invalid Voucher Serial Number
  region: US
- code: D2802
  message: Invalid Voucher Approval Code
  region: US
- code: D2803
  message: Electronics Benefit Transactions cannot contain Fee or Tax
  region: US
- code: D2998
  message: PreFraudScout Decline
  description: Transaction is declined in Pre Fraud rules.
  region: US
- code: D2999
  message: General Card Auth Decline
  description: This is a general decline error.
  region: US
- code: D3001
  message: Invalid Bank Routing Number
  description: Invalid routing number in the request message.
  region: US
- code: D3002
  message: Invalid Bank Account Number
  description: The bank account number in the request message is invalid.
  region: US
- code: D3003
  message: Invalid MICR Data
  description: The MICR data in the request message is invalid.
  region: US
- code: D3004
  message: Invalid Account Type
  description: The account type in the request message is invalid.
  region: US
- code: D3005
  message: Invalid Check Type
  description: The check type in the request message is invalid.
  region: US
- code: D3006
  message: Invalid Amount
  description: The amount for a transaction is invalid.
  region: US
- code: D3007
  message: Missing Signature
  region: US
- code: D3008
  message: Missing Endorsement
  region: US
- code: D3009
  message: Invalid Check Date
  description: The date format in the request message is invalid.
  region: US
- code: D3010
  message: Car Lar Mismatch
  description: Mismatch between the check amount written in numbers (courtesy amount) and letters (legal amount) provided on check image.
  region: US
- code: D3011
  message: CallNox Timeout
  region: US
- code: D3012
  message: Duplicate Check
  region: US
- code: D3013
  message: Blocked Account
  description: The account provided in transaction is blocked.
  region: US
- code: D3014
  message: Blocked Check
  description: The check provided in transaction is blocked.
  region: US
- code: D3015
  message: Cannot Process Image
  region: US
- code: D3016
  message: Invalid Check Number
  description: The check number in the request message is invalid.
  region: US
- code: D3017
  message: Bank Account Closed
  description: The bank account does not exist.
  region: US
- code: D3018
  message: Decline NSF
  region: US
- code: D3019
  message: Check Image Decline
  region: US
- code: D3020
  message: Invalid SEC
  region: US
- code: D3101
  message: Maker Check Return Stop Pay Limit Exceeded
  region: US
- code: D3102
  message: Maker Check Return No Auth Limit Exceeded
  region: US
- code: D3103
  message: Maker Check Return No Settlement Limit Exceeded
  region: US
- code: D3104
  message: Maker Check Return NSF/Other Limit Exceeded
  region: US
- code: D3105
  message: Maker Check Return Limit Exceeded
  region: US
- code: D3106
  message: Customer Check Return Stop Pay Limit Exceeded
  region: US
- code: D3107
  message: Customer Check Return No Auth Limit Exceeded
  region: US
- code: D3108
  message: Customer Check Return No Settlement Limit Exceede
  region: US
- code: D3109
  message: Customer Check Return NSF/Other Limit Exceeded
  region: US
- code: D3110
  message: Customer Check Return Limit Exceeded
  region: US
- code: D3111
  message: Check Image Processing Error
  region: US
- code: D3112
  message: Customer Check Cashing Limit Exceeded
  region: US
- code: D3200
  message: Record(s) Processed Successfully
  region: US
- code: D3201
  message: Duplicate Custom Fields Not Allowed.
  description: Duplicate Custom Field Not Allowed.
  region: US
- code: D3202
  message: Item code already exists.
  description: Item code already exists.
  region: US
- code: D3203
  message: Custom Field Type cannot be modified during update.
  description: Custom Field Type cannot be modified during update.
  region: US
- code: D3204
  message: Could not find Product for Update.
  description: Product is not registered in the system.
  region: US
- code: D3205
  message: Could not find Product for Removal.
  description: Product is not registered in the system.
  region: US
- code: D3206
  message: Unidentified Tax Category
  description: Tax Category is not set in our system.
  region: US
- code: D3207
  message: Some Record(s) Processed Successfully
  region: US
- code: D3208
  message: No Records Processed
  description: No records are processed further.
  region: US
- code: D3211
  message: Parsing Failed
  description: Issue with request parameter.
  region: US
- code: D3212
  message: Product Enroll Fail at Merchant Level
  description: Merchant level data is not added or updated in the system.
  region: US
- code: D3213
  message: Item code not provided
  description: The item code in the request message is invalid.
  region: US
- code: D3214
  message: Product Enroll Fail at Merchant Custom Level
  description: Merchant level custom data is not added and updated in the system.
  region: US
- code: D3215
  message: Product Enroll Fail at Global Level
  description: The UPC level data is not added and updated in our system.
  region: US
- code: D3216
  message: Product Removal Failed
  description: Product Removal Failed.
  region: US
- code: D3217
  message: No Tax Category Found
  description: No Tax Category Found.
  region: US
- code: D3218
  message: Category already exists
  region: US
- code: D3219
  message: Invalid Category Code
  region: US
- code: D3220
  message: Modifier already exists
  region: US
- code: D3221
  message: Invalid Modifier Code
  region: US
- code: D3222
  message: Variation already exists
  region: US
- code: D3223
  message: Invalid Variation
  region: US
- code: D3224
  message: Invalid Product Code
  region: US
- code: D3225
  message: Duplicate Variation Option Fields Not Allowed
  region: US
- code: D3226
  message: Discount already exists
  region: US
- code: D3227
  message: Start Date should be current date or future date
  region: US
- code: D3228
  message: End Date should be current date or future date
  region: US
- code: D3229
  message: Invalid Discount Code
  region: US
- code: D3230
  message: No Product found for given search criteria.
  description: No product is found for given search criteria.
  region: US
- code: D3231
  message: End Date should be greater than Start Date
  region: US
- code: D3232
  message: Discount amount should be less than Max Discount amount
  region: US
- code: D3233
  message: Discount percentage should be less than 100
  region: US
- code: D3234
  message: Max Discount amount should be less than Discount Qualifying amount
  region: US
- code: D3235
  message: Discount Code already removed
  region: US
- code: D3236
  message: Already Associated
  region: US
- code: D3237
  message: Invalid role
  region: US
- code: D3238
  message: Invalid Operation
  region: US
- code: D3239
  message: Role Already Exist
  region: US
- code: D3240
  message: Operation Type Already Exist
  region: US
- code: D3241
  message: Role does not Exist
  region: US
- code: D3242
  message: Role can not be Deleted
  region: US
- code: D3243
  message: Default Role can not be Modified
  region: US
- code: D3250
  message: Invalid modifierOptionDetails
  description: Invalid modifierOptionDetails
  region: US
- code: D3253
  message: Order service date can not be a previous date
  region: US
- code: E3254
  message: Order creation failed
  region: US
- code: E3255
  message: OrderID not found
  region: US
- code: E3256
  message: Order updation failed
  region: US
- code: E3257
  message: Order can not be modified
  region: US
- code: D3259
  message: Invalid modifier categoryCode
  description: Invalid modifier categoryCode
  region: US
- code: D3260
  message: Invalid product categoryCode
  description: Invalid product categoryCode
  region: US
- code: D3264
  message: currentPaymentSequenceNumber should be less than and equal totalPaymentCount
  description: The currentPaymentSequenceNumber value entered does not meet the required criteria.
  region: US
- code: D3999
  message: Check Auth Decline
  region: US
- code: D4000
  message: Invalid content, one of \{encodedCardData, keyedCardData, returnTransactionData} group is required
  region: US
- code: E4001
  message: Invalid Source Country Code
  region: US
- code: E4002
  message: Invalid Source Currency Code
  region: US
- code: E4003
  message: Invalid Destination Location
  region: US
- code: E4004
  message: Invalid Destination Currency Code
  region: US
- code: E4005
  message: Invalid Source Agent
  region: US
- code: E4006
  message: Invalid Destination Agent
  region: US
- code: E4007
  message: Invalid Conversion Rate
  region: US
- code: E4008
  message: Invalid Fee
  region: US
- code: E4009
  message: Missing/Invalid Amount
  region: US
- code: E4010
  message: Missing/Invalid Payout Amount
  region: US
- code: E4011
  message: Invalid MTCN
  region: US
- code: E4012
  message: Duplicate transaction ( Same amount/ Account ).
  region: US
- code: E4050
  message: Missing /Invalid Sender Name
  region: US
- code: E4051
  message: Invalid Sender ID Type
  region: US
- code: E4052
  message: Invalid Sender ID
  region: US
- code: E4053
  message: Invalid Sender Address
  region: US
- code: E4054
  message: Invalid Sender phone number
  region: US
- code: E4055
  message: Missing /Invalid Receiver Name
  region: US
- code: E4056
  message: Invalid Receiver ID Type
  region: US
- code: E4057
  message: Invalid Receiver ID
  region: US
- code: E4058
  message: Invalid Receiver Address
  region: US
- code: E4059
  message: Invalid Receiver phone number
  region: US
- code: E4060
  message: Missing / Invalid Input
  region: US
- code: E4999
  message: General Money Transfer Decline
  region: US
- code: E5000
  message: Invalid Money order Number.
  region: US
- code: E5001
  message: Invalid Amount.
  region: US
- code: D5201
  message: Invalid Page size in the request
  region: US
- code: D5202
  message: Invalid Report column name for requested report
  region: US
- code: D5203
  message: Invalid date range, redefine your search
  region: US
- code: D5204
  message: Invalid search column for requested report
  region: US
- code: D5205
  message: Invalid optional column for requested report
  region: US
- code: D5206
  message: Invalid Report column name for requested report
  region: US
- code: D5207
  message: Invalid/Expired Report data identifier
  region: US
- code: D5208
  message: Invalid search column value for requested report
  region: US
- code: D5209
  message: No data found, please redefine your search
  region: US
- code: D5210
  message: One or more duplicate columns used for search, sort or for optional columns
  region: US
- code: D5211
  message: Invalid search condition, transactionID is required
  region: US
- code: D5212
  message: Invalid search condition, productCode is required
  region: US
- code: D5213
  message: Service is temporarily unavailable.Please try later
  region: US
- code: E5213
  message: Service is temporarily unavailable.Please try later
  region: US
- code: D5214
  message: Invalid search condition, dateRange is required
  region: US
- code: E5500
  message: Invalid Payroll Info
  region: US
- code: E5599
  message: General Payroll Decline.
  region: US
- code: E5999
  message: General Money order Decline
  region: US
- code: E6000
  message: Missing /Invalid Name
  region: US
- code: E6001
  message: Invalid ID Type
  region: US
- code: E6002
  message: Invalid ID Number
  region: US
- code: E6004
  message: Invalid Address
  description: The address provided in the transaction is invalid.
  region: US
- code: E6005
  message: Invalid phone number
  description: The phone number provided in the transaction is Invalid.
  region: US
- code: E6006
  message: Invalid SSN
  description: The SSN provided in the transaction is Invalid.
  region: US
- code: E6007
  message: Invalid DOB
  description: The DOB provided in the transaction is Invalid.
  region: US
- code: E6008
  message: Missing/Invalid Gender
  region: US
- code: E6009
  message: Missing/Invalid customer Image
  region: US
- code: E6010
  message: Missing/Invalid ID Image
  region: US
- code: E6011
  message: Missing/Invalid Finger Print Image
  region: US
- code: E6012
  message: Biometric Auth failure
  region: US
- code: E6013
  message: BFD failed
  region: US
- code: E6014
  message: OTP failed
  region: US
- code: E6050
  message: Duplicate Enrollment
  description: The Customer is enrolled. Verify if the request is send twice for the same customer.
  region: US
- code: E6051
  message: OFAC Match
  region: US
- code: E6052
  message: Blocked Customer
  region: US
- code: E6053
  message: Blocked Biometrics
  region: US
- code: E6054
  message: Declined Score below threshold.
  region: US
- code: E6055
  message: Customer Not Enrolled.
  description: The customer code provided in request is not registered.
  region: US
- code: E6056
  message: Financial Account Not Enrolled.
  region: US
- code: E6057
  message: Customer requested stop of specific recurring payment
  description: Customers request to stop recurring payments.
  region: US
- code: E6058
  message: Customer requested stop of all recurring payments from specific merchant
  description: Customers request to stop recurring payments from specific merchant.
  region: US
- code: E6059
  message: Missing Customer ID/External Customer Number
  description: Customer ID or external customer number is not provided in request.
  region: US
- code: E6060
  message: Inactive Customer
  description: Inactive Customer
  region: US
- code: E6061
  message: Invalid UID
  description: UID number provided in request is invalid.
  region: US
- code: E6062
  message: Incorrect or No Card Indicator Value
  region: US
- code: E6063
  message: Customer Group Name already exists
  region: US
- code: E6064
  message: Invalid Customer Group code
  region: US
- code: E6065
  message: Customer Code already associated
  region: US
- code: E6066
  message: Invalid Customer Code
  region: US
- code: E6067
  message: Search criteria not found.
  description: The search request does not include any search criteria fields.The search criteria includes the firstName, lastName, paymentInstrumentID, or customerID fields.
  region: US
- code: E6068
  message: External Customer number is already available.
  region: US
- code: E6069
  message: Invalid Search Criteria
  region: US
- code: E6071
  message: Customer modification not allowed, payment is in process.
  description: The application is unable to delete a customer record while a recurring transaction for the customer is processing.
  region: US
- code: E6072
  message: Transaction is in process. Please try again after some time.
  description: Simultaneous actions cannot be performed on the same customer record. The application is unable to perform edits on a customer record while the record is in use.
  region: US
- code: E6100
  message: Inactive Customer
  description: Inactive Customer.
  region: US
- code: E6901
  message: Duplicate Schedule Billing Reference Number
  description: Duplicate schedule billing reference number.
  region: US
- code: E6902
  message: Payment Count Cannot be Greater than Processed Count
  description: Payment count cannot be greater than processed count.
  region: US
- code: E6903
  message: Next start date cannot be earlier than Current Date
  description: Next start date cannot be earlier than current date.
  region: US
- code: E6904
  message: Schedule cannot be added without a Payment Methods (i.e. Card, Account...)
  region: US
- code: E6905
  message: Schedule not found
  region: US
- code: E6906
  message: Invalid Schedule string
  region: US
- code: E6999
  message: General Customer Auth Decline
  description: General declined.
  region: US
- code: D7000
  message: Record not found
  description: The transaction requested is not available.
  region: US
- code: E7001
  message: Invalid User ID
  description: The user Id provided in request message is invalid.
  region: US
- code: E7002
  message: Record Not Found.
  description: The Transaction is not present in the system.
  region: US
- code: E7003
  message: User Locked. Call CSR
  region: US
- code: E7004
  message: Invalid Security Question/Answer
  description: Invalid security question and answer.
  region: US
- code: E7005
  message: User Already Logged in
  description: User Already Logged in try after some time.
  region: US
- code: E7006
  message: Your Password has Expired, Please change the password.
  description: Change your password.
  region: US
- code: E7007
  message: User Inactive. Call CSR
  region: US
- code: E7008
  message: Operator Not Found
  description: The user ID is not registered in the system.
  region: US
- code: E7009
  message: Expired Client Password
  description: The client password is expired.
  region: US
- code: E7010
  message: Invalid Host ID
  description: The Host Id provided in the request message is invalid.
  region: US
- code: E7011
  message: Client Authentication Failed
  description: This message may occur for more than one reason. 1.  The manifest included in the request is not configured properly. 2.  The Domain Key included in the request manifest is expired. 3.  The Host Password included in the request is expired.
  region: US
- code: E7012
  message: Invalid user or password
  description: The User id and password is invalid.
  region: US
- code: D7013
  message: Multiple users with same email. Enter Login ID
  region: US
- code: E7013
  message: Multiple users with same email. Enter Login ID
  description: There are multiple users with the same email ID. Enter your login ID.
  region: US
- code: E7014
  message: Invalid Manifest
  description: Manifest provided in the request message is invalid.
  region: US
- code: E7015
  message: Invalid Transaction Key
  description: The transaction key provided in the request message is invalid.
  region: US
- code: E7016
  message: Invalid UserID or EmailID
  region: US
- code: D7017
  message: User Modification Request Failed
  region: US
- code: E7018
  message: The provided authentication credentials are not correct
  region: US
- code: E7019
  message: Duplicate Questions/answers not allowed
  region: US
- code: E7020
  message: The question cannot be same as any of the answers
  region: US
- code: E7021
  message: Unable to process, retry with terminalNumber
  region: US
- code: E7022
  message: Unable to process, retry with profileName or profileID
  region: US
- code: E7023
  message: Unable to find profile
  region: US
- code: E7024
  message: Security question expired, please fetch a new question
  region: US
- code: E7027
  message: Unable to process, retry with userID
  description: Multiple entries found for the merchantID and emailID search criteria used.
  region: US
- code: E7100
  message: General Login Decline
  description: General Login Decline.
  region: US
- code: E7101
  message: User_ID already exists
  description: User_ID already exists.
  region: US
- code: E7102
  message: Operation not allowed
  description: Operation not allowed.
  region: US
- code: E7103
  message: Operator not Register/Present
  description: Operator is not Register or Present in the system.
  region: US
- code: E7104
  message: Last active admin operator in the system
  description: The last Active Admin operator in the system. At least one Admin operator should be active for a merchant.
  region: US
- code: E7105
  message: Admin operator cannot change his own status or type
  description: The Admin operator cannot change his own profile details.
  region: US
- code: E7106
  message: Not allowed to add Administrator
  description: The operator is not allowed to add Admin operator.
  region: US
- code: E7107
  message: Input Password does not adhere to complexity norms
  description: The Input Password does not adhere to complexity norms.
  region: US
- code: E7108
  message: New password must not match previous password. Please enter a unique new password
  description: The new password must not match previous password. Please enter a unique new password.
  region: US
- code: E7109
  message: Suspended/Inactive User
  description: The User Id provided in request is Suspended or Inactive. Please reactivate to perform transaction.
  region: US
- code: E7110
  message: Invalid password length
  description: The password length must be between 8 and 20 characters.
  region: US
- code: E7111
  message: Parameter validation Error
  region: US
- code: E7112
  message: User already exists
  region: US
- code: E7113
  message: User Credential not active
  region: US
- code: E7114
  message: Security question not set for user
  region: US
- code: E7200
  message: General User Admin Decline
  description: General User Admin Decline.
  region: US
- code: E7201
  message: Client not registered to our system.
  description: The client domain name or unique ID is not registered.
  region: US
- code: E7202
  message: Invalid Client Key
  description: The client key is invalid. Re-enter the correct key and resubmit the transaction.
  region: US
- code: E7203
  message: Client Validity Expired, Please re-register
  description: The client validity is expired. Re-register the domain or the unique ID.
  region: US
- code: E7204
  message: Invalid merchant details
  region: US
- code: E7251
  message: Invalid one time password
  description: The one time password is invalid. Re-enter the correct password and resubmit the transaction.
  region: US
- code: E7252
  message: Duplicate one time password
  description: The one time password is a duplicate. Re-enter the correct password and resubmit the transaction.
  region: US
- code: E7253
  message: One time password validity expired
  description: The one time password has expired. Generate a new password and resubmit the transaction.
  region: US
- code: E7254
  message: Host Operator not allowed
  description: The host operator is not allowed.
  region: US
- code: E7255
  message: Operator is not Host
  description: The operator ID for this transaction is invalid.
  region: US
- code: E7256
  message: Token services cannot be enabled until the merchant account is set up with a token zone
  description: Tokenization service is not enabled for the merchant.
  region: US
- code: E7257
  message: Tokenization service not enabled
  description: Tokenization service not enabled for the merchant.
  region: US
- code: E7259
  message: De-tokenization service not enabled
  description: De-tokenization service is not enabled for the merchant.
  region: US
- code: E7260
  message: De-tokenization UnSuccessful
  description: The token is invalid. Resubmit with a valid token number.
  region: US
- code: E7261
  message: Tokenization UnSuccessful
  description: Service is not available. Resubmit the transaction.
  region: US
- code: D7500
  message: record not found (backend)
  description: The record was not found.
  region: US
- code: D7501
  message: Chargeback Protection is not allowed
  description: The transaction is not eligible for Chargeback Protection.
  region: US
- code: E8000
  message: Customer not found
  description: Customer is not register in our system.
  region: US
- code: E8001
  message: Customer not enrolled
  description: Customer is not register in our system.
  region: US
- code: E8002
  message: Customer Declined
  description: Customer enrollment declined.
  region: US
- code: E8003
  message: Customer Locked
  description: Customer is locked in system.
  region: US
- code: E8004
  message: Invalid user or password
  description: Invalid user or password.
  region: US
- code: E8005
  message: Credit Limit Reached
  description: Max Credit Limit Reached.
  region: US
- code: E8006
  message: Local Opt Out
  description: Local Opt Out.
  region: US
- code: E8007
  message: Invalid Message
  description: Invalid Message
  region: US
- code: E8008
  message: Globally Opted Out phone number
  description: Globally Opted Out phone number
  region: US
- code: F8009
  message: Invalid Email
  description: Invalid Email
  region: US
- code: E8900
  message: System Error
  description: System Error.
  region: US
- code: E8999
  message: General Notify Decline.
  description: General Notify Decline.
  region: US
- code: D9000
  message: Amount Limit Exceeded
  description: Amount Limit Exceeded for transaction.
  region: US
- code: D9001
  message: Transaction count Limit Exceeded
  description: Transaction count Limit Exceeded.
  region: US
- code: D9002
  message: Device activity Limit Exceeded
  description: Device activity Limit Exceeded.
  region: US
- code: D9003
  message: Amount per days Limit Exceeded
  description: Amount per days Limit Exceeded.
  region: US
- code: D9004
  message: Excluded Customer
  description: Customer is excluded to perform transaction at this merchant.
  region: US
- code: E9005
  message: Invalid Cashback amount
  description: Cash back amount provided in request is invalid. Cash back should always be less then transaction amount.
  region: US
- code: E9006
  message: Cashback Amount is not allowed for this type of transaction
  description: Cashback Amount is not allowed for this type of transaction.
  region: US
- code: D9007
  message: Maximum Line Items Exceeded Maximum Line Items Limit Exceeded
  region: US
- code: D9008
  message: BC limit not set for merchant. BC limit not set for merchant.
  region: US
- code: D9009
  message: BC buffer percent was not set for merchant. BC buffer percent was not set for merchant
  region: US
- code: D9010
  message: Invalid Transaction_Info/Service_Code.
  description: 'The error occurs in the scenarios as follows: 1-Service code is missing in the request. 2-Service code is invalid. 3-Service code is inadequate for this type of transaction.'
  region: US
- code: D9011
  message: Net Balance is less than zero
  region: US
- code: D9012
  message: Invalid Merchant_Info/Agent_Chain_Number must be 6 bytes
  region: US
- code: D9013
  message: Invalid Transaction type Invalid Transaction type
  region: US
- code: D9014
  message: Merchant Per Transaction Deposit Limit Exceeded Transaction Deposit Limit Exceeded
  region: US
- code: D9015
  message: Head Quarter merchant not found. Head Quarter merchant not found.
  region: US
- code: D9018
  message: No Valid Data Found,Please Generate Token First.
  region: US
- code: D9019
  message: Invalid Token
  region: US
- code: D9020
  message: Invalid Transaction_Info/SubServiceCode
  description: 'The error occurs in the scenarios as follows: 1- Sub service code is missing in request. 2- Sub service code is invalid. 3- Sub service code is inadequate for this type of transaction.'
  region: US
- code: D9021
  message: Invalid Transaction_Info/Type.
  description: 'The error occurs in the scenarios as follows: 1-Type is missing in request. 2-Type is invalid. 3-Type is inadequate for this type of transaction.'
  region: US
- code: D9022
  message: Invalid Transaction_Info/Transaction_ID
  description: Transaction ID is expected in request for this transaction. Re-enter the Transaction ID, and resend the transaction.
  region: US
- code: D9030
  message: Invalid Device_Info/Device_Type
  description: Device is inadequate to do this type of transaction.
  region: US
- code: D9040
  message: Invalid Processor_Info/Acquirer_Institute must be 6 bytes
  description: Acquirer_Institute must be 6 bytes.
  region: US
- code: D9050
  message: Invalid Processor_Info/Proc_Merchant_Id must be 12 bytes
  description: Proc_Merchant_Id must be 12 bytes.
  region: US
- code: D9070
  message: Invalid Processor_Info/Processor_Term must be 4 bytes
  description: Processor_Term must be 4 bytes.
  region: US
- code: D9080
  message: Invalid Processor_Info/Store_Number must be 4 bytes
  description: Store_Number must be 4 bytes.
  region: US
- code: D9090
  message: Invalid Merchant_Info/MerchantType
  description: The merchant name is invalid or is not present.
  region: US
- code: D9091
  message: Invalid Merchant_Info/Name
  region: US
- code: D9092
  message: Invalid Merchant_Info/City
  region: US
- code: D9093
  message: Invalid Merchant_Info/State
  region: US
- code: D9094
  message: Invalid Merchant_Info/TimeZone must be 3 bytes
  region: US
- code: D9096
  message: Invalid Transaction_Info/Time_Stamp must be [MMDDYY HHMMSS]
  region: US
- code: D9100
  message: Fee Configuration Level must be mentioned
  region: US
- code: D9101
  message: Fee not configured
  region: US
- code: D9110
  message: Invalid Merchant_Info/SICCODE must be 4 bytes.
  region: US
- code: D9111
  message: Invalid Processor_Info/Sequence_Number must be 4 bytes
  region: US
- code: D9120
  message: Invalid Card_Info/PIN
  region: US
- code: D9130
  message: Invalid Transaction_Info/Country_Code must be at least 2 bytes.
  region: US
- code: D9140
  message: Invalid Card_Info/Type
  region: US
- code: D9210
  message: Invalid Card_Info/PIN
  region: US
- code: D9211
  message: Invalid Card_Info/Token
  region: US
- code: D9212
  message: Invalid Card_Info/KSN must be at least 16 chars
  region: US
- code: D9240
  message: Invalid Merchant_Info/Agent_Bank_Number must be 6 bytes.
  region: US
- code: D9250
  message: Invalid Merchant_Info/Agent_Chain_Number must be 6 bytes
  region: US
- code: D9260
  message: Invalid Processor_Info/Batch_Number must be 3 bytes
  region: US
- code: D9270
  message: Invalid Merchant_Info/Reimburse_Attr must be 1 byte
  region: US
- code: D9280
  message: Invalid Merchant_Info/ABA_Number must be 9 bytes
  region: US
- code: D9282
  message: Invalid Merchant_Info/Settle_Agent_Number must be 4 bytes
  region: US
- code: D9283
  message: Check Out date can not be less than or equal to Check In date
  region: US
- code: D9284
  message: Transaction amount should not be greater than authorized amount
  region: US
- code: D9286
  message: Invalid CheckoutID
  description: The checkOutID provided is incorrect. Provide the correct checkOutID.
  region: US
- code: D9287
  message: Duplicate card sequence number
  region: US
- code: E9288
  message: Invalid Wallet Identifier Format
  region: US
- code: E9289
  message: Encoded Data is not allowed with checkoutID
  region: US
- code: D9290
  message: Invalid Transaction_Info/Orig_Purchase_Date must be MMDDHHMM
  region: US
- code: E9291
  message: Keyed Card Data is not allowed with checkoutID
  region: US
- code: E9292
  message: Mandatory Tags are missing
  region: US
- code: E9293
  message: Card Type not supported for requeted service
  region: US
- code: E9294
  message: terminalData \{terminalCapability, terminalOperatingEnvironment, cardholderAuthenticationMethod, terminalAuthenticationCapability, terminalOutputCapability,maxPinLength} group is required
  region: US
- code: E9295
  message: cardholderAuthenticationMethod must be PIN
  region: US
- code: D9500
  message: Encryption services not enabled for the device
  description: Encryption services are not enabled for the device.
  region: US
- code: D9501
  message: Encryption service requested not enabled for the device
  description: The device has encryption service but the encryption service requested is not enabled.
  region: US
- code: D9502
  message: Encryption method could not be determined
  description: The device is configured with more than one encryption service. The request does not indicate which service to use.
  region: US
- code: D9503
  message: Decryption unsuccessful
  description: The decryption failed.
  region: US
- code: D9504
  message: Invalid Format Id
  region: US
- code: D9505
  message: Product Details is required to perform this action
  region: US
- code: D9510
  message: Invalid Encryption Type
  description: An invalid encryption type was included in the request.
  region: US
- code: D9511
  message: A unique KSN not generated or not sent in request
  description: The application was unable to generate or submit the key serial number.
  region: US
- code: D9610
  message: Data Parsing fail
  description: Data parsing failed.
  region: US
- code: D9611
  message: Encrypted Data not generated or not sent in request
  description: Encrypted data was not received from the host or the application was unable to include this data in the response.
  region: US
- code: F9900
  message: XSD Format Error
  description: XSD Format Error
  region: US
- code: F9901
  message: Format Error field details
  description: Format Error field details
  region: US
- code: F9902
  message: Group encodedCardData is not allowed with cardDataSource value MANUAL
  region: US
- code: F9903
  message: Group encodedCardData is not allowed with cardDataSource value PHONE
  region: US
- code: F9904
  message: Group encodedCardData is not allowed with cardDataSource value EMAIL
  region: US
- code: F9905
  message: Group encodedCardData is not allowed with cardDataSource value INTERNET
  region: US
- code: F9906
  message: Group keyedCardData is not allowed with cardDataSource value SWIPE
  region: US
- code: F9907
  message: Invalid cardDataSource for requested service.
  region: US
- code: F9908
  message: Sum of elements of group additionalCharges should not be greater than transactionAmount.
  region: US
- code: F9909
  message: cashTendered must not be less than transactionAmount
  region: US
- code: F9910
  message: lastChipRead is Mandatory with Fallback Swipe (Icc Terminal Error) transaction
  region: US
- code: F9911
  message: lastchipRead is not Allowed with Fallback Swipe (Empty Candidate List) transaction
  region: US
- code: F9912
  message: Invalid content, one of \{track1Data, track2Data, track3Data} is required
  region: US
- code: F9913
  message: Invalid content, \{encodedCardData, keyedCardData or swipedCardData} is not Allowed with Chip Card
  region: US
- code: F9914
  message: emvFallbackCondition is Mandatory with Fallback Swipe transaction
  region: US
- code: F9915
  message: voidReason is Mandatory for Chip Card transaction
  region: US
- code: F9916
  message: Fallback Swipe allowed with track2Data only
  region: US
- code: F9917
  message: Invalid emvTags, \{9F1F or 9F20 or 57 or 5A}
  description: Tags 9F1F, 9F20, 57 and 5A are not allowed if encryptionType is VOLTAGE
  region: US
- code: F9918
  message: Invalid content, \{track1Data, track3Data, emulatedTrackData} is not Allowed with Chip Card and encryptionType
  description: track1Data, track3Data, and emulatedTrackData are not allowed if encryptionType is VOLTAGE
  region: US
- code: '-69'
  message: Transaction has been declined. Invalid 3ds_version parameter.
  region: EU/UK
- code: '-68'
  message: Authentication process timed out. Please try again.
  region: EU/UK
- code: '-66'
  message: Invalid combination of 3ds_initiate and exemption_action values.
  region: EU/UK
- code: '-65'
  message: Gateway MID is not allowed for this exemption.
  region: EU/UK
- code: '-64'
  message: TRA exemption is not allowed for this transaction amount.
  region: EU/UK
- code: '-63'
  message: The requested gateway mid is not enrolled to 3D-secure service.
  region: EU/UK
- code: '-50'
  message: An error occurred during the 3D secure process.
  region: EU/UK
- code: '-39'
  message: You need to be registered with the 3D Adviser service to complete the request.
  region: EU/UK
- code: '-38'
  message: The transaction has been denied by the Gateway because 3D secure Authentication failed.
  region: EU/UK
- code: '-37'
  message: 'Transaction has been denied. Malformed or missing \{} parameter. Originating component: \{}'
  region: EU/UK
- code: '-36'
  message: The selected Processor does not support some of the transaction’s parameters.
  region: EU/UK
- code: '-35'
  message: The selected MID is not registered to your account.
  region: EU/UK
- code: '-33'
  message: You need to be registered with the routing service to complete the routing request.
  region: EU/UK
- code: '-32'
  message: You are not registered with the selected Processor.
  region: EU/UK
- code: '-30'
  message: Transaction Failed due to error in 3D secure process.
  region: EU/UK
- code: '-20'
  message: Processor authentication error. Please contact support.
  region: EU/UK
- code: '-17'
  message: Fraud-protection service is unavailable.
  region: EU/UK
- code: '-16'
  message: Rejected. Overriding the fraud threshold is not allowed.
  region: EU/UK
- code: '-15'
  message: Rejected. Bypassing the fraud service is not allowed.
  region: EU/UK
- code: '-13'
  message: The requested gateway mid is not enrolled in the 3D Secure Adviser service.
  region: EU/UK
- code: '-12'
  message: Transaction has been declined due to security restrictions.
  region: EU/UK
- code: '-11'
  message: Rejected. Format Error.
  region: EU/UK
- code: '-10'
  message: Internal server error. Please contact support.
  region: EU/UK
- code: '-9'
  message: The parameter is malformed.
  region: EU/UK
- code: '-8'
  message: The Package Signature is malformed.
  region: EU/UK
- code: '-7'
  message: Incorrect Gateway Response. Connection is broken.
  region: EU/UK
- code: '1'
  message: The transaction has been denied by the Gateway.
  region: EU/UK
- code: '2'
  message: The transaction has been denied by the Gateway due to its high fraud risk.
  region: EU/UK
- code: '03'
  message: The transaction has been denied by the Gateway due to its high AVS risk.
  region: EU/UK
- code: '04'
  message: The transaction has been denied by the Gateway due to an interchange timeout.
  region: EU/UK
- code: '05'
  message: The transaction has been declined.
  region: EU/UK
- code: 05.1A
  message: Soft Decline. Try again as a 3DS transaction.
  region: EU/UK
- code: '06'
  message: Transaction pending cardholder authentication.
  region: EU/UK
- code: '07'
  message: The transaction was declined by the gateway and will not be processed due to retry optimization policy.
  region: EU/UK
- code: '9'
  message: The transaction has been denied by the Gateway due to a LUHN check failure.
  region: EU/UK
- code: '10'
  message: The transaction has been partially approved.
  region: EU/UK
- code: '11'
  message: The queried transaction is currently being processed. Please try again.
  region: EU/UK
- code: '13'
  message: Rejected. The fraud-protection service is unavailable.
  region: EU/UK
- code: '15'
  message: Rejected. Risk score is above limit.
  region: EU/UK
- code: '01'
  message: Refer to card issuer
  card_brand: MC, Visa
  region: CA
- code: '02'
  message: Refer to card issuer, special condition
  card_brand: Visa
  region: CA
- code: '03'
  message: Invalid merchant or service provider
  card_brand: Discover, MC, Visa
  region: CA
- code: '04'
  message: Capture Card
  card_brand: Discover
  region: CA
- code: '04'
  message: Pick up card
  card_brand: Visa
  region: CA
- code: '05'
  message: Do not honor
  card_brand: Discover, MC, Visa
  region: CA
- code: '06'
  message: Error
  card_brand: Visa
  region: CA
- code: '07'
  message: Pick up card, special condition (other than lost/stolen card)
  card_brand: Discover, Visa
  region: CA
- code: '10'
  message: Partial approval
  card_brand: Visa
  region: CA
- code: '12'
  message: Invalid transaction
  card_brand: Discover, MC, Visa
  region: CA
- code: '13'
  message: Invalid amount (currency conversion field overflow); or amount exceeds maximum for card program
  card_brand: Discover, MC, Visa
  region: CA
- code: '14'
  message: Invalid card number/Invalid account number (no such number)
  card_brand: Discover, MC, Visa
  region: CA
- code: '15'
  message: Invalid issuer/No such issuer
  card_brand: MC, Visa
  region: CA
- code: '19'
  message: Re-enter transaction
  card_brand: Discover, Visa
  region: CA
- code: '21'
  message: No action taken (unable to back out prior transaction)
  card_brand: Visa
  region: CA
- code: '25'
  message: Unable to locate record in file, or account number is missing from the inquiry
  card_brand: Visa
  region: CA
- code: '28'
  message: File is temporarily unavailable
  card_brand: Visa
  region: CA
- code: '30'
  message: Format error
  card_brand: Discover, MC
  region: CA
- code: '31'
  message: Bank not supported by switch
  card_brand: Discover
  region: CA
- code: '38'
  message: Allowable PIN tries exceeded
  card_brand: Discover
  region: CA
- code: '39'
  message: No credit account
  card_brand: Discover, Visa
  region: CA
- code: '40'
  message: Requested function not supported
  card_brand: Discover
  region: CA
- code: '41'
  message: Lost Card/Pick up card (lost card)
  card_brand: Discover, Visa
  region: CA
- code: '43'
  message: Stolen Card/Pick up card (stolen card)
  card_brand: Discover, Visa
  region: CA
- code: '51'
  message: Insufficient funds/over credit limit
  card_brand: MC, Visa
  region: CA
- code: '51'
  message: Decline
  card_brand: Discover
  region: CA
- code: '52'
  message: No checking account
  card_brand: Visa
  region: CA
- code: '53'
  message: No savings account
  card_brand: Discover, Visa
  region: CA
- code: '54'
  message: Expired card
  card_brand: Discover, MC, Visa
  region: CA
- code: '55'
  message: Invalid PIN/Incorrect PIN
  card_brand: Discover, MC, Visa
  region: CA
- code: '56'
  message: No Card record
  card_brand: Discover
  region: CA
- code: '57'
  message: Transaction not permitted to Issuer/cardholder
  card_brand: Discover, MC, Visa
  region: CA
- code: '58'
  message: Transaction not permitted to acquirer/terminal
  card_brand: Discover, MC, Visa
  region: CA
- code: '59'
  message: Suspected fraud
  card_brand: Discover, Visa
  region: CA
- code: '60'
  message: Card acceptor contact Acquirer
  card_brand: Discover
  region: CA
- code: '61'
  message: Exceeds withdrawal amount limit/Activity amount limit exceeded
  card_brand: Discover, MC, Visa
  region: CA
- code: '62'
  message: Restricted card
  card_brand: Discover, MC, Visa
  region: CA
- code: '63'
  message: Security violation
  card_brand: Discover, MC, Visa
  region: CA
- code: '64'
  message: Original amount incorrect
  card_brand: Discover
  region: CA
- code: '64'
  message: Transaction does not fulfill AML requirement
  card_brand: Visa
  region: CA
- code: '65'
  message: Exceeds withdrawal count limit/Activity count limit exceeded
  card_brand: Discover, MC, Visa
  region: CA
- code: '66'
  message: Card Acceptor call Acquirer’s security dept
  card_brand: Discover
  region: CA
- code: '67'
  message: Hard capture (requires ATM pick-up)
  card_brand: Discover
  region: CA
- code: '68'
  message: Response received too late
  card_brand: Discover
  region: CA
- code: '70'
  message: Contact Card Issuer
  card_brand: MC
  region: CA
- code: '71'
  message: PIN Not Changed
  card_brand: MC
  region: CA
- code: '75'
  message: Allowable number of PIN tries exceeded
  card_brand: Discover, MC, Visa
  region: CA
- code: '76'
  message: Invalid/nonexistent “To Account” specified
  card_brand: Discover, MC
  region: CA
- code: '76'
  message: Unable to locate previous message (no match on retrieval reference number)
  card_brand: Visa
  region: CA
- code: '77'
  message: Invalid/nonexistent “From Account” specified
  card_brand: Discover, MC
  region: CA
- code: '77'
  message: Previous message located for a repeat or reversal, but repeat or reversal data inconsistent with original message
  card_brand: Visa
  region: CA
- code: '78'
  message: Invalid/nonexistent account specified (general)
  card_brand: Discover, MC
  region: CA
- code: '78'
  message: “Blocked, first used”—Transaction from new cardholder, and card not properly unblocked
  card_brand: Visa
  region: CA
- code: '79'
  message: Life Cycle
  card_brand: MC
  region: CA
- code: '79'
  message: Transaction reversed
  card_brand: Visa
  region: CA
- code: '80'
  message: 'Visa transactions: credit issuer unavailable. Private label: invalid date'
  card_brand: Visa
  region: CA
- code: '81'
  message: Domestic Debit Transaction Not Allowed (Regional use only)
  card_brand: MC
  region: CA
- code: '81'
  message: PIN cryptographic error found (error found by VIC security module during PIN decryption)
  card_brand: Visa
  region: CA
- code: '82'
  message: CVV Validation Error/Negative Online CAM, dCVV, iCVV, or CVV results Or Offline PIN authentication interrupted
  card_brand: MC, Visa
  region: CA
- code: '83'
  message: Domain Restriction Controls Failure
  card_brand: Discover
  region: CA
- code: '83'
  message: Fraud/Security (Mastercard use only for 0210 messages)
  card_brand: MC
  region: CA
- code: '84'
  message: Invalid Authorization Life Cycle
  card_brand: MC
  region: CA
- code: '85'
  message: No reason to decline request for account number verification, address verification, CVV2 verification, or credit voucher or merchandise return
  card_brand: Visa
  region: CA
- code: '86'
  message: PIN Validation not possible/Cannot verify PIN
  card_brand: MC, Visa
  region: CA
- code: '87'
  message: Network unavailable
  card_brand: Discover
  region: CA
- code: '88'
  message: Cryptographic failure
  card_brand: MC
  region: CA
- code: '89'
  message: Unacceptable PIN— Transaction Declined—Retry
  card_brand: MC
  region: CA
- code: '91'
  message: Authorization System or issuer system inoperative
  card_brand: Discover, MC
  region: CA
- code: '92'
  message: Unable to route transaction/Financial institution or intermediate network facility cannot be found for routing
  card_brand: Discover, MC, Visa
  region: CA
- code: '93'
  message: Transaction cannot be completed; violation of law
  card_brand: Discover, Visa
  region: CA
- code: '94'
  message: Duplicate transaction. Transaction submitted containing values in tracing data fields that duplicate values in a previous transaction.
  card_brand: Discover, MC, Visa
  region: CA
- code: '96'
  message: System malfunction/System error/System malfunction or certain field error conditions
  card_brand: Discover, MC, Visa
  region: CA
- code: '100'
  message: Deny
  card_brand: Amex
  region: CA
- code: '101'
  message: Expired Card / Invalid Expiration Date
  card_brand: Amex
  region: CA
- code: '106'
  message: Exceeded PIN attempts
  card_brand: Amex
  region: CA
- code: '107'
  message: Please Call Issuer
  card_brand: Amex
  region: CA
- code: '109'
  message: Invalid merchant
  card_brand: Amex
  region: CA
- code: '110'
  message: Invalid amount
  card_brand: Amex
  region: CA
- code: '111'
  message: Invalid account / Invalid MICR (Travelers Cheque)
  card_brand: Amex
  region: CA
- code: '115'
  message: Requested function not supported
  card_brand: Amex
  region: CA
- code: '117'
  message: Invalid PIN
  card_brand: Amex
  region: CA
- code: '119'
  message: Cardmember not enrolled / not permitted
  card_brand: Amex
  region: CA
- code: '122'
  message: Invalid card security code (a.k.a., CID, 4DBC, 4CSC)
  card_brand: Amex
  region: CA
- code: '125'
  message: Invalid effective date
  card_brand: Amex
  region: CA
- code: '181'
  message: Format error
  card_brand: Amex
  region: CA
- code: '183'
  message: Invalid currency code
  card_brand: Amex
  region: CA
- code: '187'
  message: Deny - New card issued
  card_brand: Amex
  region: CA
- code: '189'
  message: Deny - Canceled or Closed Merchant/SE
  card_brand: Amex
  region: CA
- code: '200'
  message: Deny - Pick up card
  card_brand: Amex
  region: CA
- code: '900'
  message: Accepted - ATC Synchronization
  card_brand: Amex
  region: CA
- code: '909'
  message: System Malfunction (Cryptographic error)
  card_brand: Amex
  region: CA
- code: '912'
  message: Issuer not available
  card_brand: Amex
  region: CA
- code: B1
  message: Surcharge amount not permitted on Visa cards (U.S. acquirers only)
  card_brand: Visa
  region: CA
- code: N0
  message: Force STIP
  card_brand: Visa
  region: CA
- code: N1
  message: System up
  card_brand: Discover
  region: CA
- code: N2
  message: Soft down
  card_brand: Discover
  region: CA
- code: N3
  message: System down
  card_brand: Discover
  region: CA
- code: N3
  message: Cash service not available
  card_brand: Visa
  region: CA
- code: N4
  message: Cashback request exceeds issuer limit
  card_brand: Visa
  region: CA
- code: N7
  message: Decline for AVS or CID mismatch
  card_brand: Discover
  region: CA
- code: N7
  message: Decline for CVV2 failure
  card_brand: Visa
  region: CA
- code: N8
  message: Transaction amount exceeds pre-authorized approval amount
  card_brand: Visa
  region: CA
- code: P2
  message: Invalid biller information
  card_brand: Visa
  region: CA
- code: P5
  message: PIN Change/Unblock failed/PIN change/unblock request declined
  card_brand: Discover, Visa
  region: CA
- code: P6
  message: New PIN not accepted
  card_brand: Discover
  region: CA
- code: P6
  message: Unsafe PIN
  card_brand: Visa
  region: CA
- code: Q1
  message: Card authentication failed Or Offline PIN authentication interrupted
  card_brand: Visa
  region: CA
- code: R0
  message: Stop payment order
  card_brand: Visa
  region: CA
- code: R1
  message: Revocation of authorization order
  card_brand: Visa
  region: CA
- code: R3
  message: Revocation of all authorizations order
  card_brand: Visa
  region: CA
- code: XA
  message: Forward to issuer
  card_brand: Visa
  region: CA
- code: XD
  message: Forward to issuer
  card_brand: Visa
  region: CA
- code: Z3
  message: Unable to go online; declined
  card_brand: Visa
  region: CA
payout_decline_codes:
- message: Auth restriction found for given mid or mcc
  meaning: Supplier's MCC or MID not allowed based on card's assigned Purchase Type or other MID rules.
  region: ALL
  surface: payout
- message: Card already in use
  meaning: Multiple authorization attempts made against the card simultaneously.
  region: ALL
  surface: payout
- message: Card is in an expired status
  meaning: Card is in an expired status.
  region: ALL
  surface: payout
- message: Card is not active
  meaning: Authorization attempted prior to the set activation date for the card.
  region: ALL
  surface: payout
- message: Card suspicious - Expiration mismatch
  meaning: Expiration date or other data related to the authorization did not match card details.
  region: ALL
  surface: payout
- message: Card terminated
  meaning: Card is in a terminated status.
  region: ALL
  surface: payout
- message: Card trs no. limit exceeded
  meaning: No remaining authorizations may be attempted based on the set Usage Limit of the card.
  region: ALL
  surface: payout
- message: Do not honor
  meaning: A generic code that could mean the card has insufficient funds, an incorrect expiration date was provided, etc.
  region: ALL
  surface: payout
- message: Exceeds withdrawal amount limit
  meaning: Authorization amount exceeds the available balance of the card.
  region: ALL
  surface: payout
- message: Expired card
  meaning: Card is in an expired status.
  region: ALL
  surface: payout
- message: Isocountry not allowed
  meaning: Supplier's location is a country that has been restricted from authorizations.
  region: ALL
  surface: payout
- message: MCC not allowed
  meaning: Supplier's Merchant Category Code is not allowed based on the program or card configuration.
  region: ALL
  surface: payout
- message: MID Not allowed
  meaning: Supplier's Merchant ID is not allowed based on the program or card configuration.
  region: ALL
  surface: payout
- message: No sufficient funds
  meaning: Authorization amount exceeds the available balance for the card.
  region: ALL
  surface: payout
- message: Transaction not supported
  meaning: Transaction type not allowed by issuing system.
  region: ALL
  surface: payout
- message: Unknown Response Code
  meaning: A system or application error occurred during the processing of the authorization.
  region: ALL
  surface: payout
- message: Unsupported transaction
  meaning: Transaction type not allowed by issuing system.
  region: ALL
  surface: payout
- message: Wrong exp.date
  meaning: Expiration date used in the authorization attempt does not match the expiration date of the card.
  region: ALL
  surface: payout
x-evidence-payout:
  fetched: '2026-08-09'
  url: https://docs.connexpay.com/reference/decline-codes-purchases
  http_status: 200