generated: '2026-07-18'
method: searched
source: https://status.convercent.com/
versioning:
  scheme: uri-path
  observed_versions: [v4, v5]
  docs: https://api.convercent.com/OData/
  notes: >-
    OData service versions appear in the URI path (e.g. /OData/v4/CampaignService.svc/,
    /OData/case/v5/CaseManagement.svc/). No formal public deprecation/versioning
    policy document is published.
status_page: https://status.convercent.com/
status_page_provider: Atlassian Statuspage
environments:
  - name: US Production
  - name: EU Production
  - name: US Trial
  - name: EU Trial
  - name: Convercent Helpline Call Center
ownership:
  note: >-
    Convercent was acquired by OneTrust (2021) and now operates as "Convercent by
    OneTrust"; customers are being migrated to EQS Group. The convercent.com
    product surface and status page remain live as of 2026-07.
deprecation:
  policy_url: null
  sunset_header: false