aid: convergys
url: >-
  https://raw.githubusercontent.com/api-evangelist/convergys/refs/heads/main/apis.yml
name: Convergys
kind: company
description: >-
  Convergys was a global leader in customer management services, providing
  customer care, technology services, and analytics across industries before
  being acquired by Concentrix in October 2018. The legacy convergys.com
  domain now redirects to Concentrix, and Convergys offerings such as
  contact center outsourcing, workforce management, analytics, and digital
  customer experience platforms have been folded into the Concentrix
  portfolio. Concentrix itself does not publish public REST APIs or
  developer programs in the way SaaS vendors do. Most platform integrations
  are delivered through enterprise contracts and private APIs.
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
tags:
  - Acquired
  - Analytics
  - Business Process Outsourcing
  - Concentrix
  - Contact Center
  - Customer Experience
  - Customer Management
  - Workforce Management
created: '2026-03-23'
modified: '2026-04-28'
specificationVersion: '0.19'
apis: []
common:
  - type: DomainSecurity
    url: security/convergys-domain-security.yml
  - type: Website
    url: https://www.concentrix.com
  - type: LegacyWebsite
    url: https://www.convergys.com
  - type: About
    url: https://www.concentrix.com/about-us/
  - type: News
    url: https://www.concentrix.com/insights/
  - type: PressRelease
    url: https://investor.concentrix.com/news-releases/news-release-details/concentrix-completes-acquisition-convergys
  - type: Careers
    url: https://careers.concentrix.com/
  - type: Contact
    url: https://www.concentrix.com/contact-us/
  - type: TermsOfService
    url: https://www.concentrix.com/legal/website-terms-of-use/
  - type: PrivacyPolicy
    url: https://www.concentrix.com/legal/privacy-notice/

  - type: Integrations
    url: https://www.concentrix.com/integrations/
  - url: https://www.concentrix.com/feed/
    type: Blog
integrations:
  - name: Concentrix
  - name: English (US)
  - name: 简体中文 flag
  - name: Nederlands flag
  - name: English (GB) flag
  - name: English (US) flag
  - name: Français flag
  - name: Deutsch flag
  - name: Indonesia flag
  - name: Italiano flag
  - name: 日本語 flag
  - name: 한국어 flag
  - name: Português flag
  - name: Español (EU) flag
  - name: Español (LATAM) flag
  - name: ไทย flag
  - name: Türkçe flag
  - name: Tiếng Việt flag
  - name: Think Human Fund
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com