generated: '2026-08-09'
method: searched
source: https://conversenow.ai/insights.html
title: Platform Updates
scheme: dated-release-notes
note: >-
  ConverseNow publishes product release notes under the "Platform Updates" heading at
  /insights.html. Entries are dated to the month, carry no version identifier, and describe
  platform-wide capability changes rather than API changes — there is no API-level changelog,
  because there is no public API reference to change against.
current_version: null
entries:
- date: '2025-05'
  title: AI Your Way — is now more personable, natural, friendly and engaging
  breaking: false
  additions:
  - Conversational naturalness improvements to the voice assistant persona
  highlights:
  - Reported guest satisfaction rating of 4.55 out of 5
- date: '2024-12'
  title: 'GenAI + Drive-Thru Expansion: A New Era of Real-Time, Scalable Conversational AI'
  breaking: false
  additions:
  - Generative AI rolled out across all ordering channels
  - Drive-thru expansion
  highlights:
  - Reported 95% non-intervention rate in drive-thru operations
x-evidence:
- url: https://conversenow.ai/insights.html
  http_status: 200
  fetched: '2026-08-09'