generated: '2026-08-01'
method: searched
source: https://www.conversica.com/legal-info/conversica-api-terms-of-service
description: >-
  Versioning, change-notice and operational-transparency posture for the Conversica
  Integrations API, searched across the API Terms of Service, the help centre and live
  probes. Absences below are probed absences, not assumptions.
versioning:
  scheme: in-payload field
  field: apiVersion
  current: '7.2'
  docs: https://help.conversica.com/hc/en-us/articles/360048601712-Conversica-API-Integration-Manual
  note: >-
    Every Lead, Message and Lead Update object carries a required apiVersion string. The
    endpoint path /json/ is unversioned. Conversica publishes no version history, no
    supported-version matrix and no end-of-life dates for prior apiVersion values.
deprecation:
  policy_url: https://www.conversica.com/legal-info/conversica-api-terms-of-service
  policy_published: true
  policy_summary: >-
    The API Terms of Service state that Conversica may need to make changes to one or more
    of its APIs, including backwards-incompatible changes, and that Conversica will use
    commercially reasonable efforts to give 30 days prior notice of such changes - stated as
    an intention rather than a guarantee. Continued use after a change constitutes
    acceptance.
  notice_period_days: 30
  sunset_header: false
  deprecation_header: false
  rfc8594: false
  deprecated_operations: []
change_notification:
  channel: >-
    Direct notice to customers plus the Conversica help centre Product Announcements
    section. There is no dated API changelog or release-notes feed.
  changelog_published: false
  product_announcements: https://help.conversica.com/hc/en-us/sections/360013201132-Product-Announcements
sla:
  published: false
  url: null
  uptime_target: null
  note: The public API Terms of Service disclaim any warranty that the APIs will be uninterrupted, timely, secure or error-free, and publish no SLA.
status_page:
  published: false
  probes:
    - host: status.conversica.com
      result: NXDOMAIN
    - url: https://conversica.statuspage.io/
      http_status: 302
      redirect: https://conversica.statuspage.io/inactive
      note: the Atlassian Statuspage subdomain exists but is marked inactive
  note: >-
    No live status page was found. A stale status.conversica.com reference still appears in
    search results, but the host does not resolve and the underlying Statuspage instance is
    inactive, so no StatusPage pointer is claimed.
support:
  help_center: https://help.conversica.com/
  email: support@conversica.com
  account_management: >-
    API access, credentials and OAuth 2.0 setup are all brokered through a named Conversica
    technical account manager or customer success manager.
approval_gate:
  required: true
  note: >-
    The API Terms of Service require the customer to cooperate with Conversica testing for
    quality assurance and approval, and forbid enabling an application prior to Conversica
    approval.
x-evidence:
  fetched: '2026-08-01'
  urls:
    - url: https://www.conversica.com/legal-info/conversica-api-terms-of-service
      http_status: 200
    - url: https://help.conversica.com/hc/en-us/articles/360048601712-Conversica-API-Integration-Manual
      http_status: 200
    - url: https://help.conversica.com/api/v2/help_center/en-us/sections/360013201132/articles.json
      http_status: 200
      note: Product Announcements section contains 2 articles, dated 2024-08-21 and 2025-10-28; not an API changelog