# Conversica

> Conversica is an AI conversation automation company whose Revenue Digital Assistants and
> AI Agents hold two-way, natural-language conversations with leads and customers over
> email, SMS and website chat. Its integration surface is the Conversica Integrations API:
> a single JSON-over-HTTPS ingest endpoint protected by HTTP Basic authentication, plus
> provider-initiated Message, Lead Update and Website Chat webhooks delivered to endpoints
> the customer hosts. Conversica publishes no machine-readable specification of its own;
> the OpenAPI below was transcribed by API Evangelist from Conversica's published API
> Integration Manual.

Generated by the API Evangelist enrichment pipeline on 2026-08-01. Conversica serves no
/llms.txt of its own (404 on conversica.com, www.conversica.com, my.conversica.com,
integrations-api.conversica.com and help.conversica.com).

## Key facts

- API base URL: https://integrations-api.conversica.com
- Only operation: POST /json/ (post a Lead). There is no read or list operation.
- Authentication: HTTP Basic, credentials issued by a Conversica technical account manager.
- API version travels in the JSON body as `apiVersion` (currently "7.2"), not in the URL.
- Access is gated: no self-serve signup, and applications must be approved by Conversica.
- No idempotency key, no published rate limits, no status page, no SDKs, no MCP server,
  no A2A agent card.

## APIs

- [Conversica Integrations API](https://help.conversica.com/hc/en-us/sections/360012154451-Conversica-API): post Lead objects to the Conversica Platform and receive Message and Lead Update callbacks.

## Specs and artifacts

- [OpenAPI 3.1](openapi/conversica-integrations-api-openapi.yml): the captured contract - 1 operation, 3 webhooks, 5 schemas.
- [Overlay](overlays/conversica-integrations-api-overlay.yaml): API Evangelist annotations and recorded contract gaps.
- [Webhook catalog](asyncapi/conversica-webhooks.yml): message, leadUpdate, chatLeadCreated.
- [Conventions](conventions/conversica-conventions.yml): auth, versioning, partial updates, error envelope, absent idempotency and pagination.
- [Authentication](authentication/conversica-authentication.yml): the Basic scheme, plus the documented OAuth 2.0 path for Conversica calling into a customer API.
- [Error catalog](errors/conversica-problem-types.yml): the published status codes and the status/message ack envelope.
- [Vocabulary](vocabulary/conversica-conversation-vocabulary.yml): Lead Status values, and every Conversation Stage and Status with definitions.
- [Data model](data-model/conversica-data-model.yml): Lead, Message, LeadUpdate, ChatLead and how they join on the customer's own id.
- [Examples](examples/_index.yml): eight request/response payloads published verbatim by Conversica.
- [Sandbox](sandbox/conversica-sandbox.yml): the Test Lead Token mechanism.
- [Lifecycle](lifecycle/conversica-lifecycle.yml): versioning, the 30-day change-notice term, and the absent SLA and status page.
- [Conformance](conformance/conversica-conformance.yml): which cross-cutting standards the API meets.
- [Agentic access](agentic-access/conversica-agentic-access.yml): recommended execution contract for agent use.
- [Agent skills](skills/_index.yml): packaged operating instructions for posting leads and receiving conversation events.
- [Components](components/conversica-components.yml): the Website Chat JavaScript widget and the packaged CRM connectors.
- [Packages](packages/conversica-packages.yml): none - Conversica ships no first-party client libraries.
- [MCP](mcp/conversica-mcp.yml): candidate only - Conversica publishes no MCP server.

## Docs

- [Conversica API Integration Manual](https://help.conversica.com/hc/en-us/articles/360048601712-Conversica-API-Integration-Manual)
- [API Implementation Overview](https://help.conversica.com/hc/en-us/articles/360048680052-API-Implementation-Overview)
- [Conversica API section](https://help.conversica.com/hc/en-us/sections/360012154451-Conversica-API)
- [Website Chat lead-creation webhook](https://help.conversica.com/hc/en-us/articles/38828763556635-Implementing-a-Conversica-API-Lead-Creation-Webhook-for-Website-Chat)
- [OAuth 2.0 Authentication with Conversica](https://help.conversica.com/hc/en-us/articles/5357137175835-OAuth-2-0-Authentication-with-Conversica)
- [How To Use Your Test Lead Token](https://help.conversica.com/hc/en-us/articles/29112990754715-How-To-Use-Your-Test-Lead-Token)
- [Help centre](https://help.conversica.com/)

## Company and policy

- [Website](https://www.conversica.com)
- [Blog](https://www.conversica.com/blog)
- [API Terms of Service](https://www.conversica.com/legal-info/conversica-api-terms-of-service)
- [Terms](https://www.conversica.com/legal-info/terms)
- [Privacy Policy](https://www.conversica.com/legal-info/privacy-policy)
- [Prohibited Use Policy](https://www.conversica.com/legal-info/prohibited-use-policy)
- [Responsible Disclosure Policy](https://www.conversica.com/legal-info/responsible-disclosure-policy) - security@conversica.com
- [Trust Center](https://trust.conversica.com/) - SOC 2 Type II, ISO 27001 listed, GDPR
- [Login](https://my.conversica.com/)