generated: '2026-08-04'
method: searched
source: https://support.cordial.com/hc/en-us/sections/115000944092-Monthly-release-notes

changelog:
  url: https://support.cordial.com/hc/en-us/sections/115000944092-Monthly-release-notes
  scheme: monthly, dated, one article per calendar month
  scope: platform and product
  api_scoped: false
  entries_published: 27
  earliest_observed: '2024-04'
  latest_observed: '2026-08-03'
  note: >-
    These are product release notes, not an API changelog. They record platform capabilities, AI model
    releases, new contact-activity events and integration changes. They do NOT record REST operation
    additions, parameter or schema changes, or version transitions — so a REST consumer has no
    published feed telling them when the contract moved. New EVENTS are announced here (and those do
    reach API consumers via contact activities and webhooks), which is the one place the notes and the
    API surface genuinely intersect.

entries:
- version: '2026-07'
  date: '2026-08-03'
  title: July release
  url: https://support.cordial.com/hc/en-us/articles/47864131861645
  breaking: false
  title_note: 'The provider titled this article "July 2027"; from its publication date and position in the sequence it is the July 2026 release.'
  highlights:
  - 'Mobile send and failure metrics split: push, in-app and inbox now report send and failure counts separately across Message Performance, Message Reports, the Stats Filter table and exports, with per-type failure rates instead of one blended figure. Applies only to mobile messages sent after the account rollout date; earlier messages keep existing stats.'
  - 'Facebook audience integration can now pass birth date, gender and external ID in addition to email address, improving match rates.'
  - 'Data job exports gained "Add All" options for columns, attributes and lists; new exports default to including a header row.'
  - 'Amplitude integration gained a per-channel "Use adjusted metrics" option for email, excluding pre-fetched and proxied opens/clicks from forwarded events.'
  - 'MFA exemption can now be configured for SSO users on accounts that require MFA for all users.'

- version: '2026-06'
  date: '2026-06-24'
  title: June release
  url: https://support.cordial.com/hc/en-us/articles/46904603764877
  breaking: false
  agent_relevant: true
  highlights:
  - 'Cordial MCP Server: a new and significantly more powerful version, letting any AI assistant securely read and analyze a Cordial account in plain English, grounded in audiences, campaigns, content and performance.'
  - 'Cordial Claude Skills: pre-built, downloadable skill bundles giving Claude the context and tool-use patterns for specific marketing and platform tasks. Published as the open-source agentic cookbook.'
  - 'Sculpt Blocks and Templates gained a draft/publish workflow with a built-in change log recording what changed, who changed it and when.'
  - 'HTML editor multi-user collaboration: presence indicators and read-only viewer mode to prevent conflicting edits.'
  - 'A View History panel was added for Includes, Automation Templates and Data Automations.'

- version: '2026-05'
  date: '2026-05-30'
  title: May release
  url: https://support.cordial.com/hc/en-us/articles/46263496940941
  breaking: false
  highlights:
  - 'AI Frequency Optimization now supports message priority: messages are categorized (Welcome, Cart/Checkout Abandon, Browse Abandon, General Promo) and assigned High/Medium/Low priority, with send-or-defer decided against a contact''s remaining weekly capacity and engagement history.'
  - 'Multi-user collaboration extended to Sculpt messages, including Podium orchestrations and in-app Sculpt content in push.'
  - 'Cordial Edge Message Insights model updated to a rolling 2-week window (4 weeks for lower-volume accounts), adding human-flagged open rate, direct revenue and revenue-per-email, plus specific percentage lifts.'
  - 'RCS fallback SMS revenue reporting.'

- version: '2026-04'
  date: '2026-04-27'
  title: April release
  url: https://support.cordial.com/hc/en-us/articles/45420539483021
  breaking: false
  additions: [matchType field on unsubscribe events, unsubScore field on unsubscribe events]
  highlights:
  - 'AI-powered SMS unsubscribe intent detection: two new per-channel, per-country opt-out modes — Contains (keyword within a longer message) and Intent (AI analysis of non-matching messages). Exact-match remains the default and is unchanged. New modes must be explicitly enabled under channel settings unsubscribeDetection.'
  - 'A matchType field and unsubScore are now captured on unsubscribe events for audit and reporting.'
  - 'SMS reply message capture: automatic outbound SMS responses (such as opt-out confirmations) are now logged alongside inbound messages, visible in the contact event timeline and available as a data export.'
  - 'Conversion Propensity model feature flag prepared.'

- version: '2026-03'
  date: '2026-03-31'
  title: March release
  url: https://support.cordial.com/hc/en-us/articles/44746353992973
  breaking: false
  additions: [crdl_push_enabled_change event]
  highlights:
  - 'New contact activity event crdl_push_enabled_change fires whenever a contact''s push notification enabled status changes. Properties: toPushEnabled, fromPushEnabled, deviceID, method. Available via API and data jobs. This is a genuine API-surface addition announced only in the release notes.'
  - 'Send Time Optimization extended to mobile push.'
  - 'Reuse Prior Message Content: import content from a previously sent message into a new one.'
  - 'Predictive Insights dashboard added under Customer Insights.'
  - 'A "Last Modified By" column added across drafts, scheduled messages, automations, HTML content, Sculpt blocks and templates, and data jobs.'
  - 'SMS "Never Send on Sundays" checkbox added to Quiet Hours for compliance.'

- version: '2026-02'
  date: '2026-02-25'
  url: https://support.cordial.com/hc/en-us/articles/43822801345165
  captured: false
  note: 'Published; body not captured in this pass.'

- version: '2026-01'
  date: '2026-01-30'
  url: https://support.cordial.com/hc/en-us/articles/43119142276877
  captured: false
  note: 'Published; body not captured in this pass.'

related_changelogs:
- {name: React Native SDK changelog, url: 'https://support.cordial.com/hc/en-us/articles/27743323681677'}
- {name: Sculpt Blocks and Templates change log, note: 'In-product change log added June 2026; not publicly published.'}

gaps:
- 'No API-scoped changelog. REST operation, parameter and schema changes are not announced anywhere public.'
- 'No RSS/Atom feed or machine-readable changelog format; the section is a Zendesk help-center listing.'
- 'No version numbers — entries are titled by calendar month only.'
- 'At least one entry is mis-titled by a year ("July 2027" for the 2026-08-03 publication).'

x-evidence:
  fetched: '2026-08-04'
  url: https://support.cordial.com/api/v2/help_center/en-us/sections/115000944092/articles.json
  http_status: 200
  articles_returned: 27