# Cosm Help Center

> Cosm 101: Your Guide to the Immersive Experience

## English

### Plan Your Visit

- [When is Cosm open?](https://help.cosm.com/en/articles/8850690-when-is-cosm-open.md)
- [Where are restrooms located? And are they available during an event?](https://help.cosm.com/en/articles/8850725-where-are-restrooms-located-and-are-they-available-during-an-event.md)
- [How do I transfer tickets to someone in my group?](https://help.cosm.com/en/articles/13802341-how-do-i-transfer-tickets-to-someone-in-my-group.md)
- [Do I need to purchase a separate ticket if I want to stay for the game after my event?](https://help.cosm.com/en/articles/14435144-do-i-need-to-purchase-a-separate-ticket-if-i-want-to-stay-for-the-game-after-my-event.md)
- [What type of bag or purse may I bring?](https://help.cosm.com/en/articles/8850705-what-type-of-bag-or-purse-may-i-bring.md)
- [Can I bring a water bottle into Cosm?](https://help.cosm.com/en/articles/8850715-can-i-bring-a-water-bottle-into-cosm.md)
- [What items are prohibited at Cosm?](https://help.cosm.com/en/articles/8850707-what-items-are-prohibited-at-cosm.md)
- [Can I use my phone during an event?](https://help.cosm.com/en/articles/8850734-can-i-use-my-phone-during-an-event.md)
- [What is your photo and filming policy?](https://help.cosm.com/en/articles/8850735-what-is-your-photo-and-filming-policy.md)
- [Can I charge my device at Cosm?](https://help.cosm.com/en/articles/11832928-can-i-charge-my-device-at-cosm.md)
- [Is there Wifi at Cosm?](https://help.cosm.com/en/articles/8850701-is-there-wifi-at-cosm.md)
- [Are food, drinks and alcohol available?](https://help.cosm.com/en/articles/9287420-are-food-drinks-and-alcohol-available.md)
- [Does Cosm accept cash?](https://help.cosm.com/en/articles/8850700-does-cosm-accept-cash.md)
- [Is there a lost & found?](https://help.cosm.com/en/articles/8984850-is-there-a-lost-found.md)
- [Is there a dress code?](https://help.cosm.com/en/articles/8850703-is-there-a-dress-code.md)
- [Is it cold inside Cosm? Should I bring a jacket?](https://help.cosm.com/en/articles/12534922-is-it-cold-inside-cosm-should-i-bring-a-jacket.md)
- [What is Cosm's smoking policy?](https://help.cosm.com/en/articles/13952230-what-is-cosm-s-smoking-policy.md)
- [What is Cosm’s code of conduct?](https://help.cosm.com/en/articles/8850711-what-is-cosm-s-code-of-conduct.md)
- [Where can I find Cosm’s privacy policy?](https://help.cosm.com/en/articles/9493763-where-can-i-find-cosm-s-privacy-policy.md)
- [Where can I find the full list of Cosm's policies?](https://help.cosm.com/en/articles/9493762-where-can-i-find-the-full-list-of-cosm-s-policies.md)
- [What if I have additional questions?](https://help.cosm.com/en/articles/8984861-what-if-i-have-additional-questions.md)
- [Is there a phone number I can call for customer service?](https://help.cosm.com/en/articles/15006575-is-there-a-phone-number-i-can-call-for-customer-service.md)

### Cosm Los Angeles 

- [When is Cosm LA open?](https://help.cosm.com/en/articles/15861489-when-is-cosm-la-open.md)
- [Where is Cosm LA located?](https://help.cosm.com/en/articles/15861494-where-is-cosm-la-located.md)
- [How do I get to Cosm LA?](https://help.cosm.com/en/articles/15861497-how-do-i-get-to-cosm-la.md)
- [Where do guests enter Cosm LA?](https://help.cosm.com/en/articles/15861500-where-do-guests-enter-cosm-la.md)
- [Is parking available at Cosm LA and how much does it cost?](https://help.cosm.com/en/articles/15861504-is-parking-available-at-cosm-la-and-how-much-does-it-cost.md)
- [Does Cosm LA validate parking?](https://help.cosm.com/en/articles/15861511-does-cosm-la-validate-parking.md)
- [Where is ride share drop-off and pickup at Cosm LA?](https://help.cosm.com/en/articles/15861520-where-is-ride-share-drop-off-and-pickup-at-cosm-la.md)
- [Is EV charging available at Cosm LA?](https://help.cosm.com/en/articles/15861525-is-ev-charging-available-at-cosm-la.md)
- [Is there ADA-accessible parking available at Cosm LA?](https://help.cosm.com/en/articles/15861530-is-there-ada-accessible-parking-available-at-cosm-la.md)
- [Where should I go to get a view of The Dome with a GA ticket at Cosm LA?](https://help.cosm.com/en/articles/15861531-where-should-i-go-to-get-a-view-of-the-dome-with-a-ga-ticket-at-cosm-la.md)
- [What is your free Hall entry promotion at Cosm LA?](https://help.cosm.com/en/articles/16008041-what-is-your-free-hall-entry-promotion-at-cosm-la.md)
- [Can I walk to Cosm LA from SoFi Stadium? From the Intuit Dome?](https://help.cosm.com/en/articles/11879993-can-i-walk-to-cosm-la-from-sofi-stadium-from-the-intuit-dome.md)

### Cosm Dallas 

- [When is Cosm DAL open?](https://help.cosm.com/en/articles/15861565-when-is-cosm-dal-open.md)
- [Where is Cosm DAL located?](https://help.cosm.com/en/articles/15861568-where-is-cosm-dal-located.md)
- [How do I get to Cosm DAL?](https://help.cosm.com/en/articles/15861572-how-do-i-get-to-cosm-dal.md)
- [Where do guests enter Cosm DAL?](https://help.cosm.com/en/articles/15861581-where-do-guests-enter-cosm-dal.md)
- [Is parking available at Cosm DAL and how much does it cost?](https://help.cosm.com/en/articles/15861583-is-parking-available-at-cosm-dal-and-how-much-does-it-cost.md)
- [Does Cosm DAL validate parking?](https://help.cosm.com/en/articles/15861586-does-cosm-dal-validate-parking.md)
- [Where is ride share drop-off and pickup at Cosm DAL?](https://help.cosm.com/en/articles/15861591-where-is-ride-share-drop-off-and-pickup-at-cosm-dal.md)
- [Is EV charging available at Cosm DAL?](https://help.cosm.com/en/articles/15861596-is-ev-charging-available-at-cosm-dal.md)
- [Is there ADA-accessible parking at Cosm DAL?](https://help.cosm.com/en/articles/15861599-is-there-ada-accessible-parking-at-cosm-dal.md)
- [Can I walk to Cosm Dallas from Nebraska Furniture Store?](https://help.cosm.com/en/articles/11880045-can-i-walk-to-cosm-dallas-from-nebraska-furniture-store.md)
- [Where should I go to get a view of The Dome with a GA ticket at Cosm DAL?](https://help.cosm.com/en/articles/15879474-where-should-i-go-to-get-a-view-of-the-dome-with-a-ga-ticket-at-cosm-dal.md)

### Cosm Atlanta

- [When is Cosm ATL open?](https://help.cosm.com/en/articles/15861835-when-is-cosm-atl-open.md)
- [Where is Cosm ATL located?](https://help.cosm.com/en/articles/15861841-where-is-cosm-atl-located.md)
- [How do I get to Cosm ATL?](https://help.cosm.com/en/articles/15861842-how-do-i-get-to-cosm-atl.md)
- [Where do guests enter Cosm ATL?](https://help.cosm.com/en/articles/15861847-where-do-guests-enter-cosm-atl.md)
- [Is parking available at Cosm ATL and how much does it cost?](https://help.cosm.com/en/articles/15861851-is-parking-available-at-cosm-atl-and-how-much-does-it-cost.md)
- [Does Cosm ATL validate parking?](https://help.cosm.com/en/articles/15861855-does-cosm-atl-validate-parking.md)
- [Where is ride share drop-off and pickup at Cosm ATL?](https://help.cosm.com/en/articles/15861861-where-is-ride-share-drop-off-and-pickup-at-cosm-atl.md)
- [Is EV charging available at Cosm ATL?](https://help.cosm.com/en/articles/15861864-is-ev-charging-available-at-cosm-atl.md)
- [Is there ADA-accessible parking available at Cosm ATL?](https://help.cosm.com/en/articles/15861867-is-there-ada-accessible-parking-available-at-cosm-atl.md)
- [Can I walk to Cosm Atlanta from Mercedes-Benz Stadium? From the State Farm Arena?](https://help.cosm.com/en/articles/13928890-can-i-walk-to-cosm-atlanta-from-mercedes-benz-stadium-from-the-state-farm-arena.md)
- [What is your free Hall entry promotion at Cosm ATL?](https://help.cosm.com/en/articles/16008056-what-is-your-free-hall-entry-promotion-at-cosm-atl.md)
- [Should I bring a jacket to Cosm Atlanta?](https://help.cosm.com/en/articles/15936282-should-i-bring-a-jacket-to-cosm-atlanta.md)
- [Where should I go to get a view of The Dome with a GA ticket at Cosm ATL?](https://help.cosm.com/en/articles/15879472-where-should-i-go-to-get-a-view-of-the-dome-with-a-ga-ticket-at-cosm-atl.md)

### Parking at Cosm

- [Is parking available at Cosm and how much does it cost?](https://help.cosm.com/en/articles/15862087-is-parking-available-at-cosm-and-how-much-does-it-cost.md)
- [Does Cosm validate parking?](https://help.cosm.com/en/articles/15862094-does-cosm-validate-parking.md)
- [How do I validate my parking ticket at Cosm?](https://help.cosm.com/en/articles/15862097-how-do-i-validate-my-parking-ticket-at-cosm.md)
- [Is EV charging available?](https://help.cosm.com/en/articles/15862099-is-ev-charging-available.md)
- [Is there ADA-accessible parking available?](https://help.cosm.com/en/articles/15862101-is-there-ada-accessible-parking-available.md)
- [Where is ride share drop-off and pickup?](https://help.cosm.com/en/articles/15879891-where-is-ride-share-drop-off-and-pickup.md)
- [Can I buy a parking pass before arriving?](https://help.cosm.com/en/articles/15862104-can-i-buy-a-parking-pass-before-arriving.md)

### Tips and Tricks

- [What is the best way to enjoy all that Cosm has to offer?](https://help.cosm.com/en/articles/9390105-what-is-the-best-way-to-enjoy-all-that-cosm-has-to-offer.md)
- [What's the best way to optimize my time at Cosm with a family?](https://help.cosm.com/en/articles/11879981-what-s-the-best-way-to-optimize-my-time-at-cosm-with-a-family.md)
- [Which level is the best for the immersive experience?](https://help.cosm.com/en/articles/11879945-which-level-is-the-best-for-the-immersive-experience.md)
- [When should I arrive for my event?](https://help.cosm.com/en/articles/11879954-when-should-i-arrive-for-my-event.md)
- [Who do I go to in venue for questions?](https://help.cosm.com/en/articles/11879967-who-do-i-go-to-in-venue-for-questions.md)
- [What’s the best way to optimize my time at Cosm with a large group?](https://help.cosm.com/en/articles/11879970-what-s-the-best-way-to-optimize-my-time-at-cosm-with-a-large-group.md)
- [What's the best way to optimize my time at Cosm with my friends?](https://help.cosm.com/en/articles/11879977-what-s-the-best-way-to-optimize-my-time-at-cosm-with-my-friends.md)
- [What should I do before attending with a group?](https://help.cosm.com/en/articles/13802396-what-should-i-do-before-attending-with-a-group.md)

### Tickets & Events

- [Where do I buy tickets?](https://help.cosm.com/en/articles/8850745-where-do-i-buy-tickets.md)
- [How much do tickets cost?](https://help.cosm.com/en/articles/8850747-how-much-do-tickets-cost.md)
- [Can I buy tickets and checkout as a guest, without making an account?](https://help.cosm.com/en/articles/8850774-can-i-buy-tickets-and-checkout-as-a-guest-without-making-an-account.md)
- [Do I need to purchase a ticket to visit Cosm?](https://help.cosm.com/en/articles/8850741-do-i-need-to-purchase-a-ticket-to-visit-cosm.md)
- [What ticket options are available?](https://help.cosm.com/en/articles/9390108-what-ticket-options-are-available.md)
- [How can I get early access to tickets at Cosm?](https://help.cosm.com/en/articles/13521642-how-can-i-get-early-access-to-tickets-at-cosm.md)
- [How do the ticket presales work at Cosm?](https://help.cosm.com/en/articles/16156169-how-do-the-ticket-presales-work-at-cosm.md)
- [What is the difference between seat types?](https://help.cosm.com/en/articles/8850760-what-is-the-difference-between-seat-types.md)
- [What is Hall Reserved Seating?](https://help.cosm.com/en/articles/10536232-what-is-hall-reserved-seating.md)
- [What is included in General Admission \(GA\) tickets?](https://help.cosm.com/en/articles/12162626-what-is-included-in-general-admission-ga-tickets.md)
- [Do I need to purchase a separate ticket if I want to stay for the game after my event?](https://help.cosm.com/en/articles/14434794-do-i-need-to-purchase-a-separate-ticket-if-i-want-to-stay-for-the-game-after-my-event.md)
- [How can I access and manage my tickets?](https://help.cosm.com/en/articles/8850748-how-can-i-access-and-manage-my-tickets.md)
- [What is a ticket transfer?](https://help.cosm.com/en/articles/10150314-what-is-a-ticket-transfer.md)
- [How do I transfer tickets to someone else?](https://help.cosm.com/en/articles/10150321-how-do-i-transfer-tickets-to-someone-else.md)
- [How do I accept a transferred ticket?](https://help.cosm.com/en/articles/10150324-how-do-i-accept-a-transferred-ticket.md)
- [What are Cosm Credits and how do I use them?](https://help.cosm.com/en/articles/10381982-what-are-cosm-credits-and-how-do-i-use-them.md)
- [Can I choose my seats when purchasing a ticket?](https://help.cosm.com/en/articles/8850751-can-i-choose-my-seats-when-purchasing-a-ticket.md)
- [What is Cosm's ticket refund policy?](https://help.cosm.com/en/articles/8850755-what-is-cosm-s-ticket-refund-policy.md)
- [What do I do if I want to change my seats after purchasing?](https://help.cosm.com/en/articles/8850761-what-do-i-do-if-i-want-to-change-my-seats-after-purchasing.md)
- [What’s the earliest I can enter before an event starts?](https://help.cosm.com/en/articles/8850763-what-s-the-earliest-i-can-enter-before-an-event-starts.md)
- [What happens if I arrive to my event late?](https://help.cosm.com/en/articles/8850769-what-happens-if-i-arrive-to-my-event-late.md)
- [What happens if my event is canceled?](https://help.cosm.com/en/articles/8850773-what-happens-if-my-event-is-canceled.md)
- [What happens if the timing of my game changes, due to something such as a weather delay or overtime?](https://help.cosm.com/en/articles/9899788-what-happens-if-the-timing-of-my-game-changes-due-to-something-such-as-a-weather-delay-or-overtime.md)
- [Does Cosm offer a waitlist for sold-out seating or a way to get notified if seats become available?](https://help.cosm.com/en/articles/13455309-does-cosm-offer-a-waitlist-for-sold-out-seating-or-a-way-to-get-notified-if-seats-become-available.md)
- [How do I find my seats?](https://help.cosm.com/en/articles/8850759-how-do-i-find-my-seats.md)
- [How do I find new events?](https://help.cosm.com/en/articles/8850757-how-do-i-find-new-events.md)
- [How do I scan in to the venue if I forgot to bring my phone?](https://help.cosm.com/en/articles/8850771-how-do-i-scan-in-to-the-venue-if-i-forgot-to-bring-my-phone.md)
- [Once my ticket is scanned, can I exit the venue and re-enter?](https://help.cosm.com/en/articles/8850772-once-my-ticket-is-scanned-can-i-exit-the-venue-and-re-enter.md)

### What is Cosm?

- [What is Cosm?](https://help.cosm.com/en/articles/8850594-what-is-cosm.md)
- [What is "Shared Reality"?](https://help.cosm.com/en/articles/8850681-what-is-shared-reality.md)
- [How many Cosm venues are there?](https://help.cosm.com/en/articles/8850654-how-many-cosm-venues-are-there.md)
- [What types of events are available at Cosm?](https://help.cosm.com/en/articles/12534262-what-types-of-events-are-available-at-cosm.md)
- [What is a Live Sports Experience?](https://help.cosm.com/en/articles/8984841-what-is-a-live-sports-experience.md)
- [What is an Immersive Art Experience?](https://help.cosm.com/en/articles/8984844-what-is-an-immersive-art-experience.md)
- [What is a "Fast Follow" game?](https://help.cosm.com/en/articles/10134911-what-is-a-fast-follow-game.md)
- [What are the differences between the spaces at Cosm?](https://help.cosm.com/en/articles/12534249-what-are-the-differences-between-the-spaces-at-cosm.md)
- [Will there be different content showing on The Dome and Hall screens at the same time?](https://help.cosm.com/en/articles/8984836-will-there-be-different-content-showing-on-the-dome-and-hall-screens-at-the-same-time.md)
- [What games are on in The Hall?](https://help.cosm.com/en/articles/13179602-what-games-are-on-in-the-hall.md)
- [Will events be live?](https://help.cosm.com/en/articles/8984837-will-events-be-live.md)
- [Will there be live performers during the events?](https://help.cosm.com/en/articles/8984840-will-there-be-live-performers-during-the-events.md)
- [How is Cosm different from other venues and movie theaters?](https://help.cosm.com/en/articles/8850682-how-is-cosm-different-from-other-venues-and-movie-theaters.md)
- [Do I need to wear a headset for the event to be immersive?](https://help.cosm.com/en/articles/8850689-do-i-need-to-wear-a-headset-for-the-event-to-be-immersive.md)
- [Should I wear my glasses while watching my event?](https://help.cosm.com/en/articles/8850687-should-i-wear-my-glasses-while-watching-my-event.md)
- [I have epilepsy, a propensity to motion sickness, or a general sensitivity to fast motion graphics. Does Cosm feature any atmospheric or special effects during the show?](https://help.cosm.com/en/articles/8850683-i-have-epilepsy-a-propensity-to-motion-sickness-or-a-general-sensitivity-to-fast-motion-graphics-does-cosm-feature-any-atmospheric-or-special-effects-during-the-show.md)

### Food & Beverage

- [Where can I find the menu?](https://help.cosm.com/en/articles/8984765-where-can-i-find-the-menu.md)
- [Can I order food and drinks on the mobile app?](https://help.cosm.com/en/articles/12771900-can-i-order-food-and-drinks-on-the-mobile-app.md)
- [Can you accommodate food modifications?](https://help.cosm.com/en/articles/8984759-can-you-accommodate-food-modifications.md)
- [Do you have any vegetarian or vegan options?](https://help.cosm.com/en/articles/8984761-do-you-have-any-vegetarian-or-vegan-options.md)
- [Do you have any gluten-free options?](https://help.cosm.com/en/articles/8984763-do-you-have-any-gluten-free-options.md)
- [Where can I see what ingredients are in menu items?](https://help.cosm.com/en/articles/8984766-where-can-i-see-what-ingredients-are-in-menu-items.md)
- [Can I bring in my own food if I have dietary needs or restrictions?](https://help.cosm.com/en/articles/8984769-can-i-bring-in-my-own-food-if-i-have-dietary-needs-or-restrictions.md)
- [Can I bring in my own alcohol?](https://help.cosm.com/en/articles/8984767-can-i-bring-in-my-own-alcohol.md)
- [Can I bring my own cake and/or decorations?](https://help.cosm.com/en/articles/8984775-can-i-bring-my-own-cake-and-or-decorations.md)
- [How do I receive my food purchase receipts?](https://help.cosm.com/en/articles/12006180-how-do-i-receive-my-food-purchase-receipts.md)
- [What are the Food & Beverage Credit Terms and Conditions?](https://help.cosm.com/en/articles/12649185-what-are-the-food-beverage-credit-terms-and-conditions.md)
- [How do I report and resolve issues with my food and beverage transactions?](https://help.cosm.com/en/articles/15809770-how-do-i-report-and-resolve-issues-with-my-food-and-beverage-transactions.md)

### Cosm App and Accounts 

- [Is there an app?](https://help.cosm.com/en/articles/8984781-is-there-an-app.md)
- [How do I log into my Cosm account using the app?](https://help.cosm.com/en/articles/14826945-how-do-i-log-into-my-cosm-account-using-the-app.md)
- [How do I log into my Cosm account using the website?](https://help.cosm.com/en/articles/14826989-how-do-i-log-into-my-cosm-account-using-the-website.md)
- [Can I add my phone number to my Cosm account?](https://help.cosm.com/en/articles/14826992-can-i-add-my-phone-number-to-my-cosm-account.md)
- [How can I check my event ticket transaction history?](https://help.cosm.com/en/articles/8984784-how-can-i-check-my-event-ticket-transaction-history.md)
- [How do I reset or change my password?](https://help.cosm.com/en/articles/8984778-how-do-i-reset-or-change-my-password.md)
- [How do I update information on my account profile?](https://help.cosm.com/en/articles/8984785-how-do-i-update-information-on-my-account-profile.md)
- [How do I update my billing information?](https://help.cosm.com/en/articles/8984790-how-do-i-update-my-billing-information.md)
- [How do I request my personal data?](https://help.cosm.com/en/articles/8984793-how-do-i-request-my-personal-data.md)
- [How do I reset or change my email/username?](https://help.cosm.com/en/articles/8984796-how-do-i-reset-or-change-my-email-username.md)
- [What do I do when I’m having technical difficulties?](https://help.cosm.com/en/articles/8984797-what-do-i-do-when-i-m-having-technical-difficulties.md)
- [Can I order food and drinks on the mobile app?](https://help.cosm.com/en/articles/12771912-can-i-order-food-and-drinks-on-the-mobile-app.md)
- [How do I delete my account?](https://help.cosm.com/en/articles/8984788-how-do-i-delete-my-account.md)
- [How do I delete my personal data?](https://help.cosm.com/en/articles/12902111-how-do-i-delete-my-personal-data.md)

### Family Focus

- [Do children need tickets?](https://help.cosm.com/en/articles/8850752-do-children-need-tickets.md)
- [Are children allowed in the venue without an adult?](https://help.cosm.com/en/articles/8850710-are-children-allowed-in-the-venue-without-an-adult.md)
- [Are there family discounts or group rates available?](https://help.cosm.com/en/articles/11751771-are-there-family-discounts-or-group-rates-available.md)
- [Are there any kid-friendly food options available onsite?](https://help.cosm.com/en/articles/11751790-are-there-any-kid-friendly-food-options-available-onsite.md)
- [Can I bring snacks or baby food for my child?](https://help.cosm.com/en/articles/11751761-can-i-bring-snacks-or-baby-food-for-my-child.md)
- [Are there Family, All Gender, and Accessible restrooms available?](https://help.cosm.com/en/articles/8850726-are-there-family-all-gender-and-accessible-restrooms-available.md)
- [Are there changing stations available?](https://help.cosm.com/en/articles/11751754-are-there-changing-stations-available.md)
- [Is there a place where I can change my baby?](https://help.cosm.com/en/articles/8850729-is-there-a-place-where-i-can-change-my-baby.md)
- [If I prefer a quiet and/or more private place to nurse or feed my baby, is there an area available in the venue?](https://help.cosm.com/en/articles/11751744-if-i-prefer-a-quiet-and-or-more-private-place-to-nurse-or-feed-my-baby-is-there-an-area-available-in-the-venue.md)
- [Is re-entry allowed if we need to step out with our child?](https://help.cosm.com/en/articles/11751803-is-re-entry-allowed-if-we-need-to-step-out-with-our-child.md)
- [Can I bring a diaper bag or backpack as a parent?](https://help.cosm.com/en/articles/11751742-can-i-bring-a-diaper-bag-or-backpack-as-a-parent.md)
- [May I bring a stroller into the venue?](https://help.cosm.com/en/articles/8850732-may-i-bring-a-stroller-into-the-venue.md)
- [Do you offer stroller parking or stroller-friendly areas?](https://help.cosm.com/en/articles/11751752-do-you-offer-stroller-parking-or-stroller-friendly-areas.md)

### Accessibility 

- [Is Cosm wheelchair and ADA accessible?](https://help.cosm.com/en/articles/8984866-is-cosm-wheelchair-and-ada-accessible.md)
- [Is there ADA-accessible parking?](https://help.cosm.com/en/articles/8984885-is-there-ada-accessible-parking.md)
- [Is storage available for wheelchairs and other mobility devices?](https://help.cosm.com/en/articles/8984882-is-storage-available-for-wheelchairs-and-other-mobility-devices.md)
- [Are wheelchairs or mobility walkers available for rent?](https://help.cosm.com/en/articles/8984884-are-wheelchairs-or-mobility-walkers-available-for-rent.md)
- [Are there accommodations for those with sensory needs?](https://help.cosm.com/en/articles/8984880-are-there-accommodations-for-those-with-sensory-needs.md)
- [Do you allow pets or service animals?](https://help.cosm.com/en/articles/8984874-do-you-allow-pets-or-service-animals.md)
- [Do you offer Closed Captioning?](https://help.cosm.com/en/articles/11942716-do-you-offer-closed-captioning.md)

### Group Booking & Private Sales

- [Can I host a private event at Cosm?](https://help.cosm.com/en/articles/9146596-can-i-host-a-private-event-at-cosm.md)
- [What areas are available for booking?](https://help.cosm.com/en/articles/12650309-what-areas-are-available-for-booking.md)
- [How many guests can we accommodate?](https://help.cosm.com/en/articles/9146619-how-many-guests-can-we-accommodate.md)
- [What food options are available for a private event?](https://help.cosm.com/en/articles/9146642-what-food-options-are-available-for-a-private-event.md)
- [Is a deposit required for a private event?](https://help.cosm.com/en/articles/9146630-is-a-deposit-required-for-a-private-event.md)
- [What is the maximum number of tickets I can purchase?](https://help.cosm.com/en/articles/9146598-what-is-the-maximum-number-of-tickets-i-can-purchase.md)
- [What is the minimum number of tickets I need to purchase to be considered a group?](https://help.cosm.com/en/articles/9146577-what-is-the-minimum-number-of-tickets-i-need-to-purchase-to-be-considered-a-group.md)
- [How do I purchase tickets for a large group?](https://help.cosm.com/en/articles/9146581-how-do-i-purchase-tickets-for-a-large-group.md)
- [Will my tickets all be seated together?](https://help.cosm.com/en/articles/9146600-will-my-tickets-all-be-seated-together.md)
- [How will groups receive their tickets? Can group members enter the venue separately?](https://help.cosm.com/en/articles/9146584-how-will-groups-receive-their-tickets-can-group-members-enter-the-venue-separately.md)
- [Can groups change their reservations?](https://help.cosm.com/en/articles/9146592-can-groups-change-their-reservations.md)
- [Can group tickets be purchased on the day of your visit?](https://help.cosm.com/en/articles/9146587-can-group-tickets-be-purchased-on-the-day-of-your-visit.md)
- [What is the refund policy? What if some members of the group do not attend?](https://help.cosm.com/en/articles/9146589-what-is-the-refund-policy-what-if-some-members-of-the-group-do-not-attend.md)
- [How do I request a donation for a charitable event?](https://help.cosm.com/en/articles/9146568-how-do-i-request-a-donation-for-a-charitable-event.md)

### Offers & Special Promotions 

- [Are there any special promotions for Title I schools?](https://help.cosm.com/en/articles/9146649-are-there-any-special-promotions-for-title-i-schools.md)
- [Are there any special promotions for Non-profits?](https://help.cosm.com/en/articles/9146650-are-there-any-special-promotions-for-non-profits.md)
- [What is your free Hall entry promotion?](https://help.cosm.com/en/articles/13641826-what-is-your-free-hall-entry-promotion.md)

### Fun Facts

- [Why is Cosm called Cosm?](https://help.cosm.com/en/articles/12812196-why-is-cosm-called-cosm.md)
- [The Dome doesn’t look like a perfect sphere. What shape is it?](https://help.cosm.com/en/articles/8984802-the-dome-doesn-t-look-like-a-perfect-sphere-what-shape-is-it.md)
- [How many LEDs are on The Dome? How many on The Hall?](https://help.cosm.com/en/articles/8984805-how-many-leds-are-on-the-dome-how-many-on-the-hall.md)
- [How many speakers are behind The Dome?](https://help.cosm.com/en/articles/8984810-how-many-speakers-are-behind-the-dome.md)
- [How many feet of cable are required to wire The Dome?](https://help.cosm.com/en/articles/8984812-how-many-feet-of-cable-are-required-to-wire-the-dome.md)

### "The Matrix" in Shared Reality

- [What is “The Matrix” Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/11088793-what-is-the-matrix-shared-reality-experience-at-cosm.md)
- [Is there an age restriction for attendees for “The Matrix” Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/11088807-is-there-an-age-restriction-for-attendees-for-the-matrix-shared-reality-experience-at-cosm.md)
- [Are there any visual effects I should be aware of in “The Matrix” Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/11088809-are-there-any-visual-effects-i-should-be-aware-of-in-the-matrix-shared-reality-experience-at-cosm.md)
- [Is there a special food and beverage offering for “The Matrix” Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/11088817-is-there-a-special-food-and-beverage-offering-for-the-matrix-shared-reality-experience-at-cosm.md)
- [Is there a dress code for “The Matrix” Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/11088820-is-there-a-dress-code-for-the-matrix-shared-reality-experience-at-cosm.md)

### "Willy Wonka & the Chocolate Factory" in Shared Reality

- [What is the “Willy Wonka and the Chocolate Factory” Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/12938751-what-is-the-willy-wonka-and-the-chocolate-factory-shared-reality-experience-at-cosm.md)
- [Is there an age restriction for attendees for the “Willy Wonka and the Chocolate Factory” Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/12938900-is-there-an-age-restriction-for-attendees-for-the-willy-wonka-and-the-chocolate-factory-shared-reality-experience-at-cosm.md)
- [Are there any visual effects I should be aware of in the “Willy Wonka and the Chocolate Factory” Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/12939005-are-there-any-visual-effects-i-should-be-aware-of-in-the-willy-wonka-and-the-chocolate-factory-shared-reality-experience-at-cosm.md)
- [Is there a special food and beverage offering for the “Willy Wonka and the Chocolate Factory” Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/12939034-is-there-a-special-food-and-beverage-offering-for-the-willy-wonka-and-the-chocolate-factory-shared-reality-experience-at-cosm.md)
- [Is there a dress code for the “Willy Wonka and the Chocolate Factory” Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/12939121-is-there-a-dress-code-for-the-willy-wonka-and-the-chocolate-factory-shared-reality-experience-at-cosm.md)

### "Harry Potter and the Sorcerer's Stone" in Shared Reality

- [What is the “Harry Potter and the Sorcerer’s Stone” Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/13919474-what-is-the-harry-potter-and-the-sorcerer-s-stone-shared-reality-experience-at-cosm.md)
- [Is there an age restriction for attendees for the “Harry Potter and the Sorcerer’s Stone” Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/13919490-is-there-an-age-restriction-for-attendees-for-the-harry-potter-and-the-sorcerer-s-stone-shared-reality-experience-at-cosm.md)
- [Are there any visual effects I should be aware of in the “Harry Potter and the Sorcerer’s Stone” Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/13919495-are-there-any-visual-effects-i-should-be-aware-of-in-the-harry-potter-and-the-sorcerer-s-stone-shared-reality-experience-at-cosm.md)
- [Is there a dress code for the “Harry Potter and the Sorcerer’s Stone” Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/13919515-is-there-a-dress-code-for-the-harry-potter-and-the-sorcerer-s-stone-shared-reality-experience-at-cosm.md)
- [Why are there tentative screening "Harry Potter And The Sorcerer's Stone In Shared Reality" events on the schedule?](https://help.cosm.com/en/articles/14464340-why-are-there-tentative-screening-harry-potter-and-the-sorcerer-s-stone-in-shared-reality-events-on-the-schedule.md)

### "IT" in Shared Reality 

- [What is the “IT” in Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/16202967-what-is-the-it-in-shared-reality-experience-at-cosm.md)
- [What makes Cosm different from other immersive horror experiences?](https://help.cosm.com/en/articles/16202971-what-makes-cosm-different-from-other-immersive-horror-experiences.md)
- [Is there an age restriction for attendees for “IT” in Shared Reality at Cosm?](https://help.cosm.com/en/articles/16202976-is-there-an-age-restriction-for-attendees-for-it-in-shared-reality-at-cosm.md)
- [Are there any visual effects I should be aware of in the “IT” in Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/16202978-are-there-any-visual-effects-i-should-be-aware-of-in-the-it-in-shared-reality-experience-at-cosm.md)
- [Is there a special food and beverage offering for the “IT” in Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/16202981-is-there-a-special-food-and-beverage-offering-for-the-it-in-shared-reality-experience-at-cosm.md)
- [Is there a dress code for the “IT” in Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/16202986-is-there-a-dress-code-for-the-it-in-shared-reality-experience-at-cosm.md)

### Cirque du Soleil 

- [What are Cirque du Soleil’s “O” and “Mystère” Shared Reality experiences at Cosm?](https://help.cosm.com/en/articles/13910305-what-are-cirque-du-soleil-s-o-and-mystere-shared-reality-experiences-at-cosm.md)
- [Is there an age restriction for attendees for Cirque du Soleil’s “O” and “Mystère” Shared Reality experiences at Cosm?](https://help.cosm.com/en/articles/13910313-is-there-an-age-restriction-for-attendees-for-cirque-du-soleil-s-o-and-mystere-shared-reality-experiences-at-cosm.md)
- [Are there any visual effects I should be aware of in Cirque du Soleil’s “O” and “Mystère” Shared Reality experiences at Cosm?](https://help.cosm.com/en/articles/13910316-are-there-any-visual-effects-i-should-be-aware-of-in-cirque-du-soleil-s-o-and-mystere-shared-reality-experiences-at-cosm.md)
- [Are there special food and beverage offerings for Cirque du Soleil’s “O” and “Mystère” Shared Reality experiences at Cosm?](https://help.cosm.com/en/articles/13910320-are-there-special-food-and-beverage-offerings-for-cirque-du-soleil-s-o-and-mystere-shared-reality-experiences-at-cosm.md)
- [Is there a dress code for Cirque du Soleil’s “O” and “Mystère” Shared Reality experiences at Cosm?](https://help.cosm.com/en/articles/13910330-is-there-a-dress-code-for-cirque-du-soleil-s-o-and-mystere-shared-reality-experiences-at-cosm.md)

### UFC in Shared Reality 

- [Can I watch UFC events in Shared Reality at Cosm?](https://help.cosm.com/en/articles/14982200-can-i-watch-ufc-events-in-shared-reality-at-cosm.md)
- [Can I watch the preliminary fights before the main card during the UFC Shared Reality experiences at Cosm?](https://help.cosm.com/en/articles/14982205-can-i-watch-the-preliminary-fights-before-the-main-card-during-the-ufc-shared-reality-experiences-at-cosm.md)
- [Is there an age restriction for attendees for the UFC Shared Reality experiences at Cosm?](https://help.cosm.com/en/articles/14982213-is-there-an-age-restriction-for-attendees-for-the-ufc-shared-reality-experiences-at-cosm.md)
- [Are there special food and beverage offerings for the UFC Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/14982217-are-there-special-food-and-beverage-offerings-for-the-ufc-shared-reality-experience-at-cosm.md)
- [Is there a dress code for the UFC Shared Reality experience at Cosm?](https://help.cosm.com/en/articles/14982218-is-there-a-dress-code-for-the-ufc-shared-reality-experience-at-cosm.md)

### Cosm Club Annual Membership

- [What does the Cosm Club Membership include?](https://help.cosm.com/en/articles/15636153-what-does-the-cosm-club-membership-include.md)
- [What does the Corporate Cosm Club Membership include?](https://help.cosm.com/en/articles/15636180-what-does-the-corporate-cosm-club-membership-include.md)
- [When can I purchase my Cosm Club Membership?](https://help.cosm.com/en/articles/15636206-when-can-i-purchase-my-cosm-club-membership.md)
- [What is a Cosm Club Founding Member?](https://help.cosm.com/en/articles/15636233-what-is-a-cosm-club-founding-member.md)
- [How can I use my Cosm Club Membership discount for tickets?](https://help.cosm.com/en/articles/15636262-how-can-i-use-my-cosm-club-membership-discount-for-tickets.md)
- [How early can I purchase tickets via presale with my Cosm Club Membership?](https://help.cosm.com/en/articles/15636305-how-early-can-i-purchase-tickets-via-presale-with-my-cosm-club-membership.md)
- [What if I want to book a private event with my Cosm Club Membership?](https://help.cosm.com/en/articles/15636322-what-if-i-want-to-book-a-private-event-with-my-cosm-club-membership.md)
- [How can I use my Cosm Club Membership discount for food and beverage?](https://help.cosm.com/en/articles/15636403-how-can-i-use-my-cosm-club-membership-discount-for-food-and-beverage.md)
- [Which content is available for presale with the Cosm Club Membership?](https://help.cosm.com/en/articles/15636339-which-content-is-available-for-presale-with-the-cosm-club-membership.md)
- [How do the General Admission guest passes work for the Cosm Club Membership?](https://help.cosm.com/en/articles/15636376-how-do-the-general-admission-guest-passes-work-for-the-cosm-club-membership.md)
- [How early can I arrive to my event with my Cosm Club Membership discount?](https://help.cosm.com/en/articles/15636417-how-early-can-i-arrive-to-my-event-with-my-cosm-club-membership-discount.md)
- [How do I log into my Cosm Club Membership account?](https://help.cosm.com/en/articles/15636469-how-do-i-log-into-my-cosm-club-membership-account.md)
- [What is the refund policy for the Cosm Club Membership?](https://help.cosm.com/en/articles/15636482-what-is-the-refund-policy-for-the-cosm-club-membership.md)

### Gift Cards

- [Does Cosm have gift cards available for purchase?](https://help.cosm.com/en/articles/13133320-does-cosm-have-gift-cards-available-for-purchase.md)
- [How do I purchase a Cosm gift card?](https://help.cosm.com/en/articles/13773748-how-do-i-purchase-a-cosm-gift-card.md)
- [Can I purchase multiple gift cards at once?](https://help.cosm.com/en/articles/13133336-can-i-purchase-multiple-gift-cards-at-once.md)
- [How do I check my gift card status?](https://help.cosm.com/en/articles/13133329-how-do-i-check-my-gift-card-status.md)
- [How do I check my gift card balance?](https://help.cosm.com/en/articles/13133333-how-do-i-check-my-gift-card-balance.md)
- [What are the terms and conditions of our gift cards?](https://help.cosm.com/en/articles/13133340-what-are-the-terms-and-conditions-of-our-gift-cards.md)