name: Cox Communications API Rate Limits
description: Rate limiting policies for Cox Communications APIs including account management, network diagnostics, and business services endpoints.
url: https://www.cox.com/business/support/home.html
created: '2026-06-13'
modified: '2026-06-13'
rateLimits:
  - name: Account Management API
    description: Rate limits for the Cox customer account management API covering account lookups, billing queries, and service configuration changes.
    target: cox:cox-account-management-api
    limits:
      - name: Requests Per Minute
        value: 60
        unit: requests
        window: 60
        windowUnit: seconds
        description: Maximum 60 API requests per minute per authenticated customer session.
      - name: Requests Per Hour
        value: 1000
        unit: requests
        window: 3600
        windowUnit: seconds
        description: Maximum 1,000 API requests per hour per authenticated customer account.
      - name: Requests Per Day
        value: 10000
        unit: requests
        window: 86400
        windowUnit: seconds
        description: Maximum 10,000 API requests per day per authenticated customer account.
    throttling:
      - statusCode: 429
        header: Retry-After
        description: When rate limit is exceeded, a 429 Too Many Requests response is returned with a Retry-After header indicating when the next request can be made.
  - name: Network Diagnostics API
    description: Rate limits for the Cox network diagnostic API covering equipment status checks, signal monitoring, and connectivity tests.
    target: cox:cox-network-diagnostics-api
    limits:
      - name: Diagnostic Requests Per Hour
        value: 100
        unit: requests
        window: 3600
        windowUnit: seconds
        description: Maximum 100 diagnostic requests per hour to prevent overloading network equipment during peak usage.
      - name: Speed Test Requests Per Day
        value: 10
        unit: requests
        window: 86400
        windowUnit: seconds
        description: Maximum 10 speed test initiations per day per account to manage network resource usage.
    throttling:
      - statusCode: 429
        header: Retry-After
        description: Diagnostic endpoints return 429 when rate limits are exceeded. Retry-After header specifies the cooldown period.
  - name: Business Services API
    description: Rate limits for the Cox Business services API covering voice configuration, cloud connectivity management, and multi-site administration.
    target: cox:cox-business-services-api
    limits:
      - name: Requests Per Minute
        value: 120
        unit: requests
        window: 60
        windowUnit: seconds
        description: Business API allows up to 120 requests per minute for higher-volume business automation use cases.
      - name: Bulk Operations Per Hour
        value: 50
        unit: requests
        window: 3600
        windowUnit: seconds
        description: Bulk configuration changes are limited to 50 operations per hour to ensure service stability.
    throttling:
      - statusCode: 429
        header: Retry-After
        description: Business API returns 429 when rate limits are exceeded with Retry-After header for backoff guidance.