name: Craft.io FinOps Framework
description: FinOps Framework FOCUS-aligned cost and usage information for Craft.io
  product management platform API consumption. API access is exclusively available
  on the Enterprise plan which is custom-priced annually. Per-seat pricing applies
  to editor roles.
url: https://craft.io/pricing/
created: '2026-06-13'
modified: '2026-06-13'
specificationVersion: '1.0'
provider: Craft.io
providerURL: https://craft.io/
billingModel:
  type: per-seat
  description: Pricing is per Workspace Editor with full editing rights. A user with
    a paid license is only charged once regardless of the number of workspaces they
    are invited to. Unlimited viewers and contributors are included at no extra cost.
  currency: USD
  billingCycles:
    - monthly
    - annual
  annualDiscount: true
costAllocation:
  dimensions:
    - name: Plan Tier
      description: Cost varies by plan tier (Starter, Pro, Enterprise)
      values:
        - Starter
        - Pro
        - Enterprise
    - name: Editor Seats
      description: Number of workspace editors determines base cost
    - name: Add-ons
      description: Optional OKRs, Feedback Portal, and Capacity Planning add-ons
        for Pro tier
    - name: Billing Cycle
      description: Monthly vs annual billing affects per-seat price
services:
  - name: Starter Plan
    description: Single workspace product management for small teams
    monthlyPricePerSeat: 24.00
    annualPricePerSeat: 19.00
    currency: USD
    apiAccess: false
    notes: No API access included
  - name: Pro Plan
    description: Unlimited workspaces and integrations for growing product teams
    monthlyPricePerSeat: 99.00
    annualPricePerSeat: 79.00
    currency: USD
    apiAccess: false
    notes: No API access; add-ons available at $20/month or $15/year per user
  - name: Enterprise Plan
    description: Enterprise-grade product management with public API access, advanced
      security, and dedicated support
    monthlyPricePerSeat: 0.00
    annualPricePerSeat: 0.00
    currency: USD
    pricingModel: custom
    apiAccess: true
    notes: Custom annual pricing; contact sales for quote. Includes all add-ons,
      public API access, SSO, SAML, portfolio management, and dedicated CSM.
  - name: Pro Add-on OKRs and Product Strategy
    description: Add OKRs and strategy management to Pro plan
    monthlyPricePerSeat: 20.00
    annualPricePerSeat: 15.00
    currency: USD
    apiAccess: false
    includedInEnterprise: true
  - name: Pro Add-on Feedback Portal
    description: Add customer feedback portal capabilities to Pro plan
    monthlyPricePerSeat: 20.00
    annualPricePerSeat: 15.00
    currency: USD
    apiAccess: true
    apiNotes: Feedback Portal API available via Enterprise plan only, not via this
      add-on
    includedInEnterprise: true
  - name: Pro Add-on Capacity Planning
    description: Add capacity planning features to Pro plan
    monthlyPricePerSeat: 20.00
    annualPricePerSeat: 15.00
    currency: USD
    apiAccess: false
    includedInEnterprise: true
optimization:
  recommendations:
    - name: Annual Billing
      description: Choose annual billing over monthly to reduce per-seat costs. Starter
        saves $5/user/month ($60/year), Pro saves $20/user/month ($240/year).
    - name: Viewer Seats
      description: Add stakeholders as viewers or contributors (free) rather than
        editors to avoid incremental seat costs.
    - name: Multi-workspace Efficiency
      description: Users invited to multiple workspaces are only billed once, enabling
        cost-efficient scaling across workspaces without seat multiplication.
    - name: API Access Planning
      description: API access requires Enterprise plan. Evaluate total Enterprise
        plan cost against integration value before upgrading from Pro.
  apiCostConsiderations:
    - description: No API call-level pricing is documented. Enterprise plan cost is
        the primary expense for API usage.
    - description: US and EU data center endpoints are both available to Enterprise
        customers at no additional regional cost.
    - description: Contact Customer Success (support@craft.io) for volume discounts
        or custom Enterprise pricing specific to your organization's scale.
contact:
  sales: https://craft.io/pricing/
  support: support@craft.io
  helpCenter: https://help.craft.io/