aid: crescendo
accessModel:
  pricing: unknown
  onboarding: self-serve
  trial: false
  try_now: false
  public: false
  label: Self-serve signup
  confidence: medium
  source:
  - authentication
  generated: '2026-07-22'
  method: derived
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/icons/crescendo.png
name: Crescendo
description: >-
  Crescendo is an AI-native customer experience (CX) platform that unifies AI
  agents for chat, voice, email, and messaging with quality assurance, workforce
  management, and business insights. The Crescendo Platform API (OpenAPI 3.1) is
  a tenant-scoped HTTP API for provisioning tenant configuration and documents,
  exporting assistant and voice-of-customer (VOC) conversations for reporting
  with cursor pagination, uploading audio recordings for asynchronous VOC
  processing, and driving assistants through a hosted Model Context Protocol
  (MCP) bots server over Streamable HTTP. Authentication is a tenant-scoped
  bearer API key. Crescendo is backed by General Catalyst and Trinity Ventures.
url: https://raw.githubusercontent.com/api-evangelist/crescendo/refs/heads/main/apis.yml
x-type: company
x-source: vc-portfolio
x-backed-by:
- general-catalyst
- trinity-ventures
x-tier: enriched
x-tier-reason: has-public-api
specificationVersion: '0.20'
created: '2026-07-17'
modified: '2026-07-18'
tags:
- Company
- Customer Experience
- Customer Support
- Artificial Intelligence
- AI Agents
- Contact Center
- Conversational AI
- Voice of Customer
- MCP
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
apis:
- aid: crescendo:crescendo-mcp-api
  name: Crescendo MCP API
  description: Model Context Protocol (MCP) endpoints.
  humanURL: https://docs.crescendo.ai/api-reference/introduction
  baseURL: https://platform.crescendo.ai
  tags:
  - MCP
  properties:
  - type: OpenAPI
    url: openapi/crescendo-mcp-api-openapi.yml
- aid: crescendo:crescendo-provisioning-api
  name: Crescendo Provisioning API
  description: Tenant-scoped provisioning resources.
  humanURL: https://docs.crescendo.ai/api-reference/introduction
  baseURL: https://platform.crescendo.ai
  tags:
  - Provisioning
  properties:
  - type: OpenAPI
    url: openapi/crescendo-provisioning-api-openapi.yml
- aid: crescendo:crescendo-reporting-api
  name: Crescendo Reporting API
  description: Reporting-friendly exports (cursor pagination).
  humanURL: https://docs.crescendo.ai/api-reference/introduction
  baseURL: https://platform.crescendo.ai
  tags:
  - Reporting
  properties:
  - type: OpenAPI
    url: openapi/crescendo-reporting-api-openapi.yml
- aid: crescendo:crescendo-service-api
  name: Crescendo Service API
  description: Service metadata and health.
  humanURL: https://docs.crescendo.ai/api-reference/introduction
  baseURL: https://platform.crescendo.ai
  tags:
  - Service
  properties:
  - type: OpenAPI
    url: openapi/crescendo-service-api-openapi.yml
- aid: crescendo:crescendo-voc-api
  name: Crescendo VOC API
  description: Upload recordings for VOC processing.
  humanURL: https://docs.crescendo.ai/api-reference/introduction
  baseURL: https://platform.crescendo.ai
  tags:
  - VOC
  properties:
  - type: OpenAPI
    url: openapi/crescendo-voc-api-openapi.yml
common:
- type: Documentation
  url: https://docs.crescendo.ai
- type: DeveloperPortal
  url: https://docs.crescendo.ai
- type: APIReference
  url: https://docs.crescendo.ai/api-reference/introduction
- type: Quickstart
  url: https://docs.crescendo.ai/quickstart
- type: LLMsTxt
  url: llms/crescendo-llms.txt
- type: Blog
  url: https://www.crescendo.ai/blog
- type: Support
  url: https://www.crescendo.ai/contact
- type: TermsOfService
  url: https://crescendo.ai/policies/website-terms-of-use
- type: PrivacyPolicy
  url: https://www.crescendo.ai/policies/privacy
- type: Website
  url: https://www.crescendo.ai
- type: MCPServer
  url: mcp/crescendo-mcp.yml
- type: Authentication
  url: authentication/crescendo-authentication.yml
- type: AgenticAccess
  url: agentic-access/crescendo-agentic-access.yml
- type: DomainSecurity
  url: security/crescendo-domain-security.yml
- type: Conventions
  url: conventions/crescendo-conventions.yml
- type: ErrorCatalog
  url: errors/crescendo-problem-types.yml
- type: Conformance
  url: conformance/crescendo-conformance.yml
- type: Lifecycle
  url: lifecycle/crescendo-lifecycle.yml
- type: DataModel
  url: data-model/crescendo-data-model.yml
- type: Components
  url: components/crescendo-components.yml
- type: AgentSkill
  url: skills/_index.yml
x-enrichment:
  date: '2026-07-19'
  status: backfilled
  pass: local-v1
  note: backfilled from .gitignore signal + verified work evidence