generated: '2026-08-12'
method: searched
source: >-
  https://www.npmjs.com/package/@crm-bonus/crmchat-components and
  registry.npmjs.org metadata; https://github.com/crmbonus-oficial
summary: >-
  CRM Bonus ships its customer-facing surfaces as browser web components rather
  than as server-side SDKs. The one first-party library published to a public
  registry is the CRMChat component set; a second family targets the Wake
  e-commerce platform. There is no documented, publicly-referenced embed guide —
  these are distributed to integration partners, and the packages are the only
  public evidence of the surface.
families:
- name: CRMChat components
  description: >-
    Web component library for the CRMChat / Conversational Commerce surface
    (CRMBonus turns WhatsApp into a sales, recommendation and engagement
    channel). Distributed as ESM plus a UMD build.
  loader:
    registry: npm
    package: "@crm-bonus/crmchat-components"
    version: 1.12.16
    published: '2025-11-07'
    esm: dist/@crm-bonus/crmchat-components.js
    umd: dist/@crm-bonus/crmchat-components.umd.cjs
  official: true
  note: >-
    Maintainer list includes the CRMBonus org npm accounts ("crmbonus",
    "sec_crm"); repository is github.com/crmbonus-oficial/crmchat-components.
    Individual component/tag names are not published in the registry metadata
    and the repository is not public, so the element inventory is not recorded
    here rather than guessed.
- name: Wake storefront component
  description: >-
    Stencil-built web component embedding the CRMBonus offer/cashback surface
    into storefronts on the Wake (formerly Fbits) e-commerce platform. Release
    tags are cut per retail brand.
  loader:
    registry: npm
    package: crmbonus-component-wake
    version: 2.1.41-shoulder
    published: '2025-09-19'
    esm: dist/crmbonus-component-wake/crmbonus-component-wake.esm.js
  official: false
  note: >-
    Published by an individual npm account (darlinson.alves), not a CRMBonus org
    account; consistent with first-party work but not provable from the registry.
gaps:
- >-
  No public documentation page describes how to embed either component family —
  no script-tag snippet, element reference, or configuration reference was found
  on crmbonus.com.br or otocrm.com.br.