slug: crossenagage provider: CrossEngage generated_by: planning/capability-mapping/scripts/classify_capabilities.py model: claude-opus-5 frame: - Software & Technology min_confidence: 0.7 capability_model: source: https://github.com/vincentmakes/turbo-ea-capabilities license: CC-BY-4.0 attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 notice: NOTICE edge_count: 1 edges: - tag: User profile management spec_file: crossenagage-user-profile-management-api-openapi.yml capability_id: BC-420.10 capability_id_l1: BC-420 capability_name: Customer Data Management confidence: 0.8 evidence: PUT /users/{id} Create&UpdateAUser ... POST /users/batch Create & update or delete users in bulk reason: Full CRUD over customer profile records, including lookup by email and bulk maintenance, in a CDP that 'unifies first-party customer data into 360-degree profiles' — squarely Customer Data Management.