generated: '2026-08-13'
method: searched
source: https://www.oracle.com/contracts/docs/corporate_crowdtwist_cloud_service_descriptions_090320.pdf
docs:
- https://www.oracle.com/contracts/docs/corporate_crowdtwist_cloud_service_descriptions_090320.pdf
- https://www.oracle.com/industries/customer-loyalty/
- https://www.oracle.com/food-beverage/loyalty-engagement/
api: Oracle CrowdTwist Loyalty and Engagement
pricing_model: enterprise subscription, quoted per order — no published prices
public_price_list: false
self_serve_signup: false
free_tier: false
trial: false
plan_count: 5
summary: >-
  Oracle publishes no price for CrowdTwist anywhere public: there is no pricing page, no
  self-service sign-up and no rate card. What Oracle DOES publish is the Cloud Service Service
  Descriptions document, which names every purchasable SKU, its part number, its billing metric
  and the usage limits attached to it. The tiers below are transcribed from that document
  (effective 2024-09-12). Every `price` is null because Oracle states none.
plans:
- name: Oracle CrowdTwist Cloud Service
  part_number: B92522
  price: null
  currency: null
  billing_metric: per 1,000 Active Members
  billing_period: subscription term per order
  base: true
  included_modules:
  - Member Care
  - Widgets
  - Tiering
  - Point Expiration
  - Commerce
  - Product Catalog
  - Administrative Users
  - Activities
  - Bonus Point Campaigns
  - Rewards
  - Automatic Rewards
  - Segmentation
  - Reporting and Data Export
  - Language Configuration
  - Developer API
  limits:
    active_members: as set forth in the order, in increments of 1,000
    program_instances: 1 provisioned
    test_environments: 1 per program instance
    code_redemption_campaign_codes: 100,000,000 per campaign
    product_catalog_products: 5,000,000
    api_requests_per_minute: 10000
  sla:
    target_service_availability: 99.8%
    rto: 72 hours
    rpo: 24 hours
  previous_sku: 'CrowdTwist Cloud Service – 1,000 Active Members (Part # B92553)'
- name: Oracle CrowdTwist Additional Test Environment Cloud Service
  part_number: B92523
  price: null
  currency: null
  billing_metric: Each
  add_on: true
  requires: Oracle CrowdTwist Cloud Service
  limits:
    test_environments: 1 additional
  previous_sku: 'CrowdTwist Additional Test Environment – Each (Part # B92554)'
- name: Oracle CrowdTwist Receipt Scanning Cloud Service
  part_number: B92524
  price: null
  currency: null
  billing_metric: per 10,000 Receipt Scans
  add_on: true
  requires: Oracle CrowdTwist Cloud Service
  description: Allows Active Members to upload receipt images with their qualifying purchases.
  overage: >-
    Additional Receipt Scans must be purchased in increments of 10,000 when the ordered maximum
    is exceeded. Unused scans do not roll over into the next contract term.
  sla:
    target_service_availability: 99.8%
    rto: 72 hours
    rpo: 24 hours
  previous_sku: 'CrowdTwist Receipt Scanning – 10,000 Receipt Scans (Part # B92555)'
- name: Oracle CrowdTwist Additional Program Instance Cloud Service
  part_number: B92606
  price: null
  currency: null
  billing_metric: Each
  add_on: true
  requires: Oracle CrowdTwist Cloud Service
  limits:
    active_members: aggregated in increments of 1,000 across all program instances
    test_environments: 1 per program instance
    code_redemption_campaign_codes: 100,000,000 per campaign
    product_catalog_products: 5,000,000
    api_requests_per_minute: 10000
  sla:
    target_service_availability: 99.8%
    rto: 72 hours
    rpo: 24 hours
  previous_sku: 'CrowdTwist Cloud Service Additional Program Instance – Each (Part # B92603)'
- name: Oracle CrowdTwist Advanced Reporting Cloud Service
  part_number: null
  price: null
  currency: null
  billing_metric: Core of Analytics Compute Capacity
  add_on: true
  requires: Oracle CrowdTwist Cloud Service
  note: Listed in the Service Descriptions with "(name pending)".
retired_skus:
- name: Oracle CrowdTwist Website Hosting Cloud Service
  billing_metric: Each
  status: retired
how_to_buy:
  route: Oracle sales / partner channel
  contact_page: https://www.oracle.com/industries/customer-loyalty/
  self_service: false
note: >-
  method is `searched`, not `probed` — there is no machine-readable pricing or catalog endpoint
  for this product. The billing metrics and usage limits above come from a public PDF contract
  document, which is the only place Oracle states them.